Toyota Kluger Review, For Sale, Colours, Interior, Specs & Models

Toyota Kluger Q&As

Check out real-world situations relating to the Toyota Kluger here, particularly what our experts have to say about them.

• Paint is peeling around my 2012 Toyota Kluger sunroof

  Toyota and other car-makers had a terrible patch of quality problems with paint finishes around this time. White cars seemed to be the worst, but some other colours also started peeling for no apparent reason. When it happens, the paint can come adrift in huge sheets.

  I believe the problem was eventually traced to a problem in the chemistry of the paint applied at the factory, so it would be worth checking with Toyota to see if your car was one of the affected one.

  If an automatic car-wash has caused this damage, then the operator of the car-wash is the body you need to be talking to. If you’re not happy with the response form Toyota or anybody else, you can have the car independently inspected to determine whether your car has bad paint or has been somehow damaged.

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• Does my 2022 Toyota Kluger GX have Android Auto?

  The 2022 Kluger does have Android Auto (and Apple CarPlay) but there’s a catch. While the Kluger’s Apple CarPlay will pair with a phone via Bluetooth, the Android Auto system needs the phone to be tethered to the car via USB cable. Try it again with a cable and you should have success. But it’s far from being as convenient as a Bluetooth set-up.

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• How do I make sure my 2022 Toyota Kluger GX is being serviced properly?

  It’s a tough one isn’t it? But in the first instance, the filter replacement could simply have been overlooked on the job card when the mechanic was allotted to your vehicle. That said, I certainly hope you took the vehicle back and pointed out that you’d been charged for something you didn’t get. From the dealer’s reaction at the point, you might get a reasonable idea of how seriously this was taken at management level.

  As for proof of oil changes, there’s a couple of things you can do. You can ask to see the old oil before it’s poured into the recycling drum, or you could even ask for a photo to be taken of the differentials and transfer-cases with their drain plugs removed to prove that the old oil was at least removed.

  In the past, some car owners have even resorted to placing secret marks on various fasteners to make sure they’ve been undone by the mechanic. The trouble with that starts when the mechanic spots the mark they weren’t supposed to see. That’s when the customer-mechanic war really escalates.

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• The gears in my 2023 Toyota Kluger are not changing smoothly

  The absolute best advice here is to not drive the vehicle any farther and take it straight to the Toyota dealership from which you bought it. This could be anything from a minor to a major problem, but any brand-new car that is not shifting gears smoothly and silently is a cause for concern.

  The mechanics might try to convince you that this is something all Klugers do, but don’t be afraid to question that. In fact, since it’s a dealership, get them to take you for a ride in another Kluger of the same specification to see if it makes the same noises. If you’re still not happy and not getting anywhere at dealer level, try Toyota Australia’s customer service department.

  The eight-speed automatic in the Kluger is a well known quantity and doesn’t seem to have any inherent weaknesses. Which means anything odd like a vibration or noise needs to be checked out before any further damage is done.

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