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2003 Mazda SP23 over-serviced

Asked by Peter Sauerberg

At the four-year service, when my 2003 Mazda SP23 had only done 15,000 km, my Mazda service provider recommended about $300 of extra work on the vehicle, such as injection cleaning, which is not in the Mazda service schedule. I was a bit shocked and asked the caller if he was aware the car had only done only 15,000 km, and that I was surprised they thought this work was needed. He then said no, and I asked if he had even bothered to look at the vehicle, and he said no. I then asked if he was a mechanic and he replied no. Is this over servicing, or is it genuine work needing to be done on my vehicle?

Answered by CarsGuide

21 Apr 2011 Graham Smith

It's clearly over-servicing, something some dealers try on from time to time. You did the right thing in questioning the need for it; hopefully you didn't do ahead with it.

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