2009 Ford Territory steering column replacement
Asked by Steve Chapman
My wife was unable to start our 2009 Ford Territory in December as the key turned around completely in the barrel with no resistance. After it was towed to the dealer I was told that the whole steering column needed replacing, and the cost would be $2700. I have since been told that this is not an uncommon problem in Territories and Falcons. We have not had our car for three weeks now, and I can't help but feel a little disgruntled at our "matter of fact treatment". If this was a safety issue, do we have any other course of action other than pay in this instance?
Answered by CarsGuide
10 Jan 2014It is a common problem on the Territory and the Falcon and Ford will only supply the full column assembly. Crazy. It's out of warranty, so you will have trouble getting Ford to fix it at their cost, although you could try getting them to pay at least for part of the repairs. Other than that go to a Ford wrecker and have them install a used switch for you at a much reduced cost.
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