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Nissan Pulsar 2013: Transmission failure

Asked by Rachel Bell

The warranty on our 2013 Nissan Pulsar expired three months ago, and now the transmission has broken down. Should this occur in a brand new car and who should pay for this repair? Any advice would be greatly appreciated.

Answered by CarsGuide

30 Sep 2016 Graham Smith

You would like to think that it shouldn't happen, but the reality is that sometimes it does. As it's out of warranty it's up to you to try and negotiate a deal with Nissan to cover at least part of the cost of the repairs. Do that by going directly to Nissan's customer service (1800 035 035) and requesting them to help out. If that fails you could seek help from the Victorian Government's consumer affairs department.

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