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Air-conditioning problems in 2016 Nissan X-Trail T32

Asked by Deborah

We have had nothing but continuous air-conditioning problems with our 2016 Nissan X-Trail T32. Nissan has no idea why. The air-con was all checked, and now, over five years later, we’re told that it may be the compressor. This is after Nissan added a foam piece to the air-con system that was apparently missing. The air-con turns off the cold air and moves continually from recycled to fresh air and back in the car.

Answered by CarsGuide

5 Apr 2024 David Morley

This sounds more like a control problem that one with the actual compressor. The body computer is often at fault in cases like this. Part of the body computer’s job is to control things like central locking, power windows and the climate control gear. The fact that the system is cycling between fresh air and recycled air makes us suspect the computer as the culprit. Has this been checked?

Hopefully, you first raised this issue with Nissan all those years ago when the vehicle was still under warranty. If so, then you have what is called a pre-existing condition and even though the car is now out of warranty, Nissan is still obliged to fix it as if the warranty still applied.

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