Volkswagen Tiguan 2012: Are additional service items necessary?
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Asked by Ian Beatty
I recently had a 60,000km service carried out by the VW dealership on my four-year-old Tiguan 132TSI Pacific. The car has done just under 40,000km in that time. My experience over the years we have had the car is that a representative of the dealership rings me early on the day of the service and suggests additional tasks be carried out with an additional cost. This year it was suggested that they carry out an injector service at a cost of about $120. My concern, in retrospect, is that maybe these additional items are not really necessary if they are not already included in the service specifications. Do you have an opinion on whether items such as mentioned which are additional to standard service items should be carried out? In asking this question I acknowledge that certain repairs such as brakes may be noted in an inspection and repair work suggested. Last year they carried out an airconditioner clean-up for $60.
Answered by CarsGuide
12 Jul 2016Dealers are now looking for ways to boost profitability, with all sorts of added-cost extras that are good for their bottom line but not for owners or their vehicles. The bottom line is simple: if the car is operating fine, and the suggested service is not on the list of manufacturer requirements, then say a big NO.
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