Browse over 9,000 car reviews

Compensation for Caddy engine replacement?

Asked by William Stead

Six weeks ago while on the freeway in my 2009 VW Caddy Maxi 1.9TDi, a conrod let go and split the block. The dealer has quoted just under $21,000 for a new engine. After some pushing VW agreed to pay 70 percent, which leaves me over $6000 to pay plus another $2000 for labour to fit it. Should I be able to get compensation from VW for this? Seems pretty steep when it's been dealer serviced all its life and we have gone by the book. I would be glad of your ideas on this.

Answered by CarsGuide

22 May 2015 Graham Smith

VW has already come to the party by covering 70 percent of the repairs. That's on a car that is six years old and well out of warranty. I don't think you've got much of a case for more than you've already received.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

How can we help?

Please note: Questions cannot be answered privately. All answers will be published on CarsGuide.com.au

By clicking on the 'Submit' button you acknowledge you have read and agree to abide by the CarsGuide Terms & Conditions and Privacy Policy. Carsguide reserves the right to not answer any questions for any reason. You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice.

Over 8,000 questions answered by CarsGuide

Search

Complete Guide to Volkswagen
Caddy

Reviews, price, specs and more