Dealer damaged my car
- Honda HR-V
- Honda HR-V 2018
- Honda HR-V 2019
- Honda Advice
- Honda HR-V Reviews
- Honda SUV Range
- Honda
- Car Servicing
Asked by Simone
In mid-January my new Honda HR-V RS had its 1000 km service. The service centre supervisor phoned to inform me that it was ready for pick up, but 10 min later I was phoned again and informed that a trolley of tyres had accidently rolled into my driver side door causing significant damage. They said that manager would call me on Monday, but that they are looking at replacing the whole door.
I am extremely upset about the damage to my new $36,000 car. Is this reasonable action to be taken by Honda, or should my car be replaced?
Answered by CarsGuide
18 Jan 2019Yes, I think the dealer is doing the appropriate thing. It’s not unusual for a whole door to be replaced; it’s easier and quicker to do that than repair the door panel. For you the end result is almost certainly better doing it that way. There’s no reason or justification to replace the car.
Other Honda HR-V problems
- Where is the Honda ZRV made?
- What's a good hybrid car to buy?
- What is the best dog-friendly car?
- Should I buy a Hyundai Kona or Honda HR-V?
- How do you change a car's suspension?
- How can I fix the seat belt in my 2020 Honda HR-V?
- What are the pros and cons of a 2018 MG ZS?
- My 2019 Honda HR-V flashing "Park" at me, what does it mean?
