Ford Territory 2011: Servicing problems
- Ford Territory
- Ford Territory 2011
- Ford Advice
- Ford Territory Reviews
- Ford SUV Range
- Ford
- Car Servicing
Asked by Angela
Our 2011 SZ Ford Territory, diesel, AWD, with 104,000 km died last week and now requires a new engine. The bolts on the cam on the R/H side of the engine cracked or came loose and destroyed the timing belt and front timing cover. According to Ford's service guidelines, the timing belt is not due for inspection or change until 165,000 km. The vehicle has been serviced every year, and it was not driven a lot because we're retired. A mechanic has told us that the bolts should definitely not have come loose and that it's probably a manufacturing defect. Ford has refused to compensate us. What is your advice/suggestions?
Answered by CarsGuide
22 Nov 2019If you can establish without doubt that the bolts came loose as a result of a manufacturing fault you might have a claim against Ford for the repairs, but if it’s not clear what caused them to come loose you won't have much joy. You could consult the ACCC if you feel you want to pursue Ford for compensation.
Other Ford Territory problems
- I have oil in my coolant in my 2011 Ford Territory.
- Ford Territory won't go into third and fourth gear
- How do you fix a starter motor in a Ford Territory?
- Gear problems in my 2008 Ford Territory
- Issues with the automatic gearbox of my 2008 Ford Territory
- Does the 2009 Ford Territory Ghia 4x4 have a timing belt or chain?
- Can I still get my 2005 Ford Territory fixed under the brake recall?
- 2013 Ford Territory wheel bearings keep needing to be replaced
