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Ford Territory 2012: Transmission failure

Asked by Rebecca

I have a 2012 Ford Territory diesel, which I purchased new and have had all log book services done.

Last month, after I had a clink checked, the diff bushes, front sway bar links and ball joints were replaced. The clink has got worse and I’m now told I need a new transmission after only 120,000 km. I’m not too keen on the quoted $6000, although they have said they would ask Ford if they will assist outside warranty. This seems like a major fault, I’m wondering what my options are? I’m pretty disappointed, until recently it’s been a good car, but I’m thinking perhaps I should just cut my losses and sell it.

Any advice?

Answered by CarsGuide

7 Dec 2018 Graham Smith

All of the things you mention are common problems with the Territory, and the failure of the transmission at 120,000 km is a major one. Having to spend such a large amount of money to repair a car that has only done relatively few kilometres is unacceptable, so I would urge you to persist in trying to get Ford come to the party to cover at least part of the cost of repairs.

Having replaced the transmission it’s perhaps best to keep the car, particularly as it’s been a good one to date, but if you were concerned about the possibility of future costly repairs it would be best to get out of it.

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