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i45 motor seizure under warranty?

Asked by R. Reddy

I own a 2012 Hyundai i45, which is still under warranty. I had it serviced in January 2015 when it had done 82,000 km, but in November it stopped all of a sudden without any warning. I towed it to the Hyundai dealer, and they said it was a starter motor and they changed it. After some time I got a call from them saying the engine has been seized. I am really confused. Does the warranty cover it or not?

Answered by CarsGuide

25 Dec 2015 Graham Smith

The warranty would cover it if the engine failure was due to a manufacturing or design fault, but won't cover it if it was caused by operator error. In other words if you let the engine run out of oil or overheat the warranty won't cover it, but if it was caused by a mechanical fault caused by a design or build problem then you have a good chance of getting Hyundai to cover it.

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