Browse over 9,000 car reviews

Kia Carnival 2017: Error message on nav

Asked by Sharryn

The navigation in my 2017 Kia Carnival has an error message: "Application MTXH500YP.exe encountered a serious error and must shut down". What do I do?

Answered by CarsGuide

17 Aug 2019 Graham Smith

Take the car to your Kia dealer and have it fixed. Your car is still under warranty so you shouldn't have to pay for any fixes that might be required.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

How can we help?

Please note: Questions cannot be answered privately. All answers will be published on CarsGuide.com.au

By clicking on the 'Submit' button you acknowledge you have read and agree to abide by the CarsGuide Terms & Conditions and Privacy Policy. Carsguide reserves the right to not answer any questions for any reason. You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice.

Over 8,000 questions answered by CarsGuide

Search

Complete Guide to Kia
Carnival

Reviews, price, specs and more