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Toyota LandCruiser: warranty affected by aftermarket parts?

Asked by Bill Hedditch

I have a 2013 Toyota LandCruiser, a GX turbo diesel, that has done 50,000km in 18 months from new. The vehicle is used for work in dusty outback conditions, which it was designed for. It has been serviced by the book and I recently noticed a noise in the turbo. I took it to my Toyota dealer and they checked it and had regional manager check it and agreed it has a turbo noise but would not cover with warranty it as I had replaced the exhaust with a larger aftermarket one plus changed the head on the snorkel. Both these aftermarket alterations should enhance the turbo rather than being detrimental. I have heard from various sources that Toyota have an issue with the left hand turbo on this motor, so as it's a known fault do I have any avenue to pursue the warranty claim or is it a lost cause due to the aftermarket changes I have made?

 

Answered by CarsGuide

24 Nov 2014 Paul Gover

Warranty coverage on all brands is compromised when you move away from standard equipment. You might believe something will enhance a vehicle but, because it is not developed and tested to warranty standards by the manufacturer, they will not give coverage.

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