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    My 2013 Holden Cruze won't start or lock

    Asked by Michelle

    I just bought a 2013 Holden Cruze. I took it for a drive, parked it at home and cannot get it started. No lights, no locking available, all electronics gone? I tried locking it manually but it doesn't work.

    Answered by CarsGuide

    18 Jan 2024 David Morley

    It sounds as though you either have a problem with the car's electrics or the electronics within the ignition remote. If the car's battery is dead flat, you'll get the symptoms you're reporting, but if the remote has a flat battery (or is faulty in some other way) then you an find yourself in the same boat.

    But it could also be an electrical problem other than a flat battery. From memory, some of these Holdens had suspect battery terminals which lacked the grip they should have had and could lead to a loose connection which could produce these symptoms. This would be a good place to start.

    But there's another trick you can try. On some Cruze models, there's a process that can over-ride the remote locking and ignition protocols. If the battery in the remote is weak or the remote itself is damaged, this is definitely worth a try. From the driver's seat, locate the small, round plastic bung in the cup-holder in the centre-console. Place the remote key over this hole with the Holden logo facing up. Then try the starter button. With luck, the engine will start and you're away to have the remote fob fixed or replaced. You may find you need to hold the stop/start button for two seconds to get the engine to stop.

    Meantime, I have no idea why the actual physical key will not lock the doors from outside. That sounds more like a job for a locksmith.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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