Overcharged $1000
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Asked by Paul Castle
I RECENTLY bought a new Kia Cerato hatchback auto. The advertised price was $21,990 drive-away, but now Kia has launched a pricing structure with the car at $20,990 drive away. While negotiating the changeover price, a salesman said that we should be quick to sign up as he didn't think the $21,990 price would last. I feel I was charged $1000 more than the current price. I contacted the dealer principal and he said he would take my case and see what he could do. To date I have not had a reply. I am hoping that you can assist me.
Answered by CarsGuide
17 Aug 2006YOU were right to approach the dealer first, but if you haven't had a reply, then go direct to Kia (1800 600 010). The brand was recently taken back by the parent company, and there are some glitches in the takeover process which might make the company seem unresponsive, but try anyway.
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