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Mitsubishi Pajero 2013: Should Mitsubishi cover the cost of the fan belt replacement?

Asked by David Bange

Driving on Fraser Island the fan belt on my 2013 Mitsubishi Pajero failed leaving me without an alternator and water pump. I contacted my dealer and was questioned as to why it had failed. They said the warranty would cover the cost of the part and labour to install. When I returned and presented the bill to the dealer they said they could not cover it because the island mechanic had charged me too much, and it was a simple job to change a belt. I believe they should pay the total cost plus the cost of installing a genuine belt to replace the one fitted on the island and replace the coolant that was lost. Am I expecting too much?

Answered by CarsGuide

11 Sep 2015 Carsguide.com.au

In the old days we would never have left home without a spare fan belt in the boot and the tools needed to change it on the side of the road. I'm actually surprised that a fan belt, being a consumable, would be covered by the warranty at all, but as they you say they agreed to cover the cost of replacing it I would approach Mitsubishi directly through its customer assistance people and request a refund of your money.

 

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