Power steering failure in Peugeot 207
Asked by Margaret Romas
I have had nothing but problems with my 2011 Peugeot 207 Sportium from day one. I took the car to the dealer to three times during the warranty period because of faults. Two weeks ago I was driving on a highway and the steering failed. A message came up saying 'Power Steering Faulty'. My heart stopped. The steering became stiff and lucky I could turn into a side street. When I rang to find out what was wrong with the car, they said that it needs to have a new part replaced and because it was out of warranty this would cost me over $1000. I was livid. The mechanic said that these things happen. I was shocked at this response. I rang the Sydney head office and spoke with a person and there was lot of to and fro and eventually he said that he could email France and see if they can contribute. They did, but the service centre would not release the car until I paid them the diagnostic fee of $330. This testing would not be necessary if the steering did not fail. Very poor service, and greed on the part of the service centre. So, my advice to anyone looking at a Peugeot is: don't
Answered by CarsGuide
2 Oct 2015Without knowing what the problems have been with the car that you refer to it would seem that Peugeot has acted reasonably in resolving this matter. They came to the party with part of the cost of repairs on a four-year-old car that is out of warranty. The dealer wanted to be paid for the work he did, which is not unreasonable either.
