Problems with the air-conditioning in my 2022 GWM Cannon L
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Asked by Jihane
I recently took my 2022 GWM Cannon L to Haval for a check up on my air-conditioning. The A/C was only producing heat from 29-degrees upwards. I was told it was normal for this model and they can't do anything. My question is, how they can produce a car that has such poor A/C. Is there no warranty fix for this issue?
Answered by CarsGuide
2 Sep 2024Your car is fitted with climate-control air-conditioning which means it should be able to be set at, and maintain, temperatures from low to high. To claim that heat can only be produced at settings of 29 degrees (pretty darn hot) and above is just ridiculous.
Perhaps there is a problem with your car that means this is the case, but I can assure you it’s not normal for this, or any other, model.
The first thing to do is try another dealer. But if you don’t do any good there, go over the dealer’s head and tackle GWM’s Australian customer service department. Unless you’ve neglected the car’s maintenance or modified the car in a way that affects the A/C performance, this is almost certainly a warranty issue and GWM needs to fix it. Don’t take no for an answer.
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