The engine in my 2022 Kia Sportage rattles
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Asked by Barry
There’s a rattle in the engine of my 2022 Kia Sportage two-litre petrol auto, especially when cold and accelerating through gears. What could be the problem and what are my options?
Answered by CarsGuide
9 Oct 2024You’ve paid for a car with a factory warranty, so make the most of it. The first step is to have Kia look at the car, listen to the noise it’s making and come up with a plan from there. Convincing the dealership mechanic that there’s a noise that shouldn’t be there might be difficult, but you could also have the car independently inspected (try your state motoring club) the noise noted in writing, and present that to Kia as a way of proving there’s a problem.
In our experience, Kia has been pretty good at getting this stuff right and keeping its customers happy. So start with the dealership and if that doesn’t work, you can contact Kia’s Australian customer service department. After that, it’s a job for the ACCC, but it shouldn’t come to that.
The bottom line, however, is that this car is (or should be) still under factory warranty, so it’s Kia’s problem to sort out; a process that should not cost you anything.
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