Transmission in 2011 Ford Mondeo Zetec needs replacing
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Asked by John
I have a 2011 Mondeo Zetec with 96,000km. Last week my car started to jerk, so I went to the service dealer, only to be told that the transmission has gone. A new transmission would cost $15,000 to replace. The car is insured for $10,500. I think this is a job for Fair Trading.
Answered by CarsGuide
16 Nov 2022I'll take a punt here and suggest that your car is the turbo-diesel variant with the six-speed dual-clutch transmission. The dual-clutch unit is vastly more problematic than a conventional automatic transmission and has given many manufacturers (Ford and VW being two of the main ones) all sorts of consumer grief over the years.
The unit in your car is a wet-clutch design which is much more robust than the cheaper-to-make dry-clutch type, but has still been known to fail. (The dry-clutch units on Ford's Focus, Fiesta and Ecosport models cost Ford millions in fines when they began failing at low mileages and the ACCC stepped in.) That said, the wet-clutch units have also experienced problems, but before you scrap the car or shell out $15,000 for a new gearbox (which sounds like an ambit claim in the first place) have it checked out by a specialist. In many cases, jerky progress like you're experiencing can be caused by the transmission's control module or even a faulty speed sensor inside the unit, rather than the actual transmission hardware. If that's the case, it may be more economical to repair the car.
Beyond that, I totally agree that less than 100,000km is not an acceptable lifespan for a major component such as a car's transmission.
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