Holden Cruze 2010: Oil leak
Asked by Micheala
I am currently having a battle with my insurer. I hit a roo last year in my 2010 Holden Cruze and believe the impact of the roo going under the passenger side of my car has damaged the hoses running my oil through my radiator. I hit it doing 80 km/h. My car had no previous problems with oil leaking and my insurance assessor is blaming the problem on 'being a common Cruze problem'. The car was never taken to a qualified/registered mechanic for assessment and I was told it had too much oil and that was the cause for the leak (as assessed by the panel beater). Due to the condition of my radiator, I was unable to drive my car and let it sit for months before being able to afford the costs associated with a new radiator and labour. What are the legal grounds I stand on? They were negligent in the assessment of my car and I have a statement from Holden that even they assess cars 'case by case'. I find it very unprofessional that my case assessor has made this assumption about my car when it was not assessed correctly
Answered by CarsGuide
15 Dec 2017The problem could well be a radiator problem, one not related to the incident with the kangaroo. It’s not uncommon for the transmission oil cooler in the radiator to fail. To try and determine the cause have the appraised by an independent assessor.
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