Mitsubishi Triton 2011: Wiring loom warranty
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Asked by Don
I'm 12 months from retirement and to ensure future trouble free motoring I decided to purchase a new 2011 Mitsubishi Triton GLR dual-cab. Factoring in dealer service and running costs, I felt this was the best option with retirement just around the corner and a limited income imminent. After clocking up 96,000km the vehicle is still within the 130,000-service warranty parameter, but outside the three-year time warranty limit. Recently, the airbag warning light illuminated whilst driving, I promptly returned the vehicle to the dealership for investigation. I was informed that the fault was due to a defective wiring loom with a replacement cost of $800. I've contacted Mitsubishi Australia with my concerns, the forthcoming response being: unable to assist as vehicle is out of warranty. Apart from an unwanted $800 bill in retirement I feel this charge is unjustified owing to a wiring loom being a non-wearing part unlike belts bearings etc. I feel either the loom manufacture or installation must be the cause of this failure, not the time or distance travelled.
Answered by CarsGuide
13 Apr 2018You’re going to be hard-pressed to show that the problem was either a design or manufacturing problem, as it’s unlikely to be either. Even though the wiring loom just sits and doesn’t appear to be subjected to any stress it being subjected to all the bumps, vibrations and whatever else is happening through the vehicle in general. It could be a faulty connection; it could be any number of things. Pay up and get on with your retirement.
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