Ford Fiesta 2011 FAQs

Check out real-world situations relating to the Ford Fiesta 2011 here, particularly what our experts have to say about them.

• Ford Fiesta 2011: Clutch replacement after only 6 months

  Ford spokesman Stephen Kruk replies: "Vincenza owns a 2011 Fiesta with 68,000km and we have offered a partial refund of $10,000 as a dealer trade. We review each customer request for support on an individual basis as each customer experience and their vehicle is different. Comparing customer outcomes without the facts would not make any sense. We have determined that Vincenza's experience warrants our support and have worked with her to get to a successful outcome".

  Show more Show less
• Ford Fiesta 2011: Pinging on 91-octane fuel

  One good thing is that you have the dealer on your side, or so it seems, if only Ford would come on board as well. The pinging issue is common, and the advice most owners are given is to switch to premium fuel. I would suspect that the lack of power and hesitations when cold are a separate issue, one related either to a faulty sensor that’s not telling the computer that it’s cold outside and the engine needs enrichment, or it’s an issue with the calibration itself. I have sent your concerns on to Ford and requested help to sort the issue. In the meantime, I reckon you have a good claim against Ford to refund your money or replace your car.

  Show more Show less
• My 2011 Ford Fiesta Zetec is jerking on take off

  Unfortunately, it sounds like you have one of the dreaded Powershift dual-clutch transmissions in your car. If that's the case, then this type of transmission behaviour is all too common and, we're sorry to tell you, is a sign that the gearbox is about to die.

  Ford was hauled over the coals by the ACCC back in 2017 for 'unconscionable behaviour' regarding this transmission and its approach to dealing with consumer complaints about it. We'd be talking to Ford Australia's customer service department as it will have a standard procedure now for dealing with such problems.

  All that said, your car is well and truly out of warranty now, but Ford knew years ago that it had a major problem with this transmission, so it's worth asking about compensation or help with repairs. The other piece of advice is to not sink too much money into the car, as the trade and consumers know it's a ticking time bomb and, as a result, this model is worth very little as a trade-in.

  Show more Show less