Ford Focus Problems

FORD has a responsibility under its warranty to fix the problem. You should let them do what they think is needed to correct it. I can understand that you might be worried about the steering locking while you're driving along. If you feel the car is unsafe, ask Ford to give you another car to drive while the problem is traced and fixed.

WE CONTACTED Ford on your behalf and it said that, after consulting your dealer, it would cover the full cost of replacing the steering column. Ford said it was the first it had heard of such a problem with the Focus and would refer the problem to its European counterpart for investigation.

AT THE moment the Europeans lead the way with diesels, driven on by European countries that provide concessions to car buyers to go diesel and reduce the dependence on oil. Though local makers are all looking at diesels, there are no plans to introduce them. Probably the most interesting new diesel model to arrive here is the VW Caddy Life, a Golf-based people mover. All cars sold here with diesel engines have the latest technology. There's little to pick between them.

WE CONTACTED Ford to check the assertion you can't fit snow chains to a new Focus and the company confirms that they don't recommend it because there isn't enough clearance between the tyre and suspension components. Anyone wanting to visit the snow often should check that the car they intend buying can take snow chains before they pay for it. Reader Daniel Stevens says to buy a set of German-made RUD Centrax chains. These are not secured to the inside sidewall of the tyres so clearance is not a concern. Ph: (07) 3274 3666.

WE CHECKED with Mazda and were advised that chains can be fitted to the Mazda6 Limited, Luxury and Luxury Sport models. They do not recommend fitting them to the Classic versions as the gap between the tyre side wall and suspension arm is not sufficient. One solution is to buy narrower wheels and tyres to get more clearance, but the clear message to anyone wanting to visit the snow is to check if your car can be fitted with chains before you hand over your cash on one that won't do what you want it to do.

MY FIRST reaction is that there must be something amiss, either with your car, or the chains you have used. I can't believe Ford has made such a basic error, given that the Focus is designed in Europe where chains are regularly used in snow areas.