Kia Sorento 2014 FAQs

Check out real-world situations relating to the Kia Sorento 2014 here, particularly what our experts have to say about them.

• How do I prepare my car for a long trip?

  Certainly change the oil and oil filter, and the air filter. You could also replace the coolant, and even change the radiator hoses and clamps. Have the air conditioning serviced, and maybe replace the fluid. Check the brakes for wear and replace if they’re down, replace the brake fluid. Also check the tyres, including the spare, for wear and any signs of damage, and replace if they need it. Obviously set the tyre pressure to the correct pressure for the load it will have.

  Check for the Kia dealers that will be in towns along your way, so you can have it serviced if needed while you are away. And regularly check all fluids on the trip.

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• With only 120,000km on the clock should Kia honour its warranty as compressors should never fail this early?

  There are two issues here. The first is that an air-conditioning compressor should not, according to your repair person, stop working at 120,000km. That’s probably debatable and would also be a function of how frequently the air-conditioning runs in your car.

  The second issue is that, from the way you’ve described it, this happened within days of the factory warranty expiring. At that point, I think you’d be within your rights to contact Kia’s customer service department and have a chat about the timing of this failure. There are no guarantees here, but it’s possible that Kia might offer some pro-rata assistance with the cost of repairs or parts, given the fault occurred just outside the warranty period. Some companies will do this in some cases as an act of goodwill, but don’t go to the bank on it.

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