Mercedes-Benz CL-Class 1998 FAQs

Check out real-world situations relating to the Mercedes-Benz here, particularly what our experts have to say about them.

• Did Mercedes-Benz ever recall the 2010 E250CDI convertible for peeling off door accents?

  There hasn’t been a move by Mercedes-Benz Australia to fix this problem, which is not to say it hasn’t been noted by owners. But, really, a carmaker will only issue a recall for a fault or problem that represents a safety issue, which peeling door cards does not.

  Sometimes, a manufacturer will issue what’s called a technical service bulletin which is like a recall but for non-safety related problems. Again, though, a floppy door card is unlikely to elicit that response. If you still have the trim pieces in question, a motor trimmer should be able to reattach them for you in a way that means they won’t come adrift again.

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• Thermostat failure in a 2019 Mercedes-Benz A250

  I’m not aware of a recall or class action over this problem, but it would definitely be worth talking to Mercedes-Benz’s Australian customer service department to see if there’s any help on offer. Provided the car has a complete service history, you might get a sympathetic ear, but, that said, don’t count on it.

  The counter-argument you’ll likely be met with is that you should have been paying attention to the car’s temperature gauge and stopped the engine when it began to overheat. "That’s why cars have temperature gauges", will probably be the response at dealership level, but go straight over the dealer’s head and talk to head office.

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• Average fuel consumption of a 2002 Mercedes-Benz C240 sedan

  According to the official government test, the 2002 C240 should return fuel consumption of 10.8 litres per 100km in city driving and 6.8 litres per 100km on the highway. In reality, of course, most drivers never get anywhere near these figures as they’re not based on real-world driving, rather a laboratory test. They do, however, serve as a comparison between makes and models given the test is identical for each vehicle.

  Most owners of these cars seem to report using between eight and nine litres per 100km on a country drive and considerably more than that around the city and suburbs.

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