Mercedes-Benz GLS-CLASS 2020 FAQs

Check out real-world situations relating to the Mercedes-Benz here, particularly what our experts have to say about them.

• Thermostat failure in a 2019 Mercedes-Benz A250

  I’m not aware of a recall or class action over this problem, but it would definitely be worth talking to Mercedes-Benz’s Australian customer service department to see if there’s any help on offer. Provided the car has a complete service history, you might get a sympathetic ear, but, that said, don’t count on it.

  The counter-argument you’ll likely be met with is that you should have been paying attention to the car’s temperature gauge and stopped the engine when it began to overheat. "That’s why cars have temperature gauges", will probably be the response at dealership level, but go straight over the dealer’s head and talk to head office.

  Show more Show less
• Average fuel consumption of a 2002 Mercedes-Benz C240 sedan

  According to the official government test, the 2002 C240 should return fuel consumption of 10.8 litres per 100km in city driving and 6.8 litres per 100km on the highway. In reality, of course, most drivers never get anywhere near these figures as they’re not based on real-world driving, rather a laboratory test. They do, however, serve as a comparison between makes and models given the test is identical for each vehicle.

  Most owners of these cars seem to report using between eight and nine litres per 100km on a country drive and considerably more than that around the city and suburbs.

  Show more Show less
• Does the 2010 Mercedes-Benz C350 3.0-litre diesel sedan have a turbocharger?

  Yes, it is. For the record, this engine is a double-overhead camshaft design with four valves per cylinder, and produces 165kW of power and 510Nm of torque. It’s known amongst diesels for its smoothness and good fuel economy.

  Show more Show less