Audi S3 Engine Problems
Audi S3 - refund wanted?
You have been treated appallingly. To have had your car for 15 weeks in the eight months you have owned it since new and not fixed it is an absolute disgrace, and should be a warning to anyone thinking about buying an Audi. The dealer is clearly out of his depth and needs head office help, which doesn’t appear to be coming. You’ve also highlighted the problem with Australia’s consumer laws: they are so weak to be useless. If there were ever a case for a refund or a new car then yours is it. You should have had your money refunded a long time ago, or Audi should have offered you a replacement car. That neither has happened says the company cares little for its customers. That they’re arguing over who is at fault is not your problem, you simply want your car fixed. I understand your concern about taking legal action, but I would urge you have a solicitor write to Audi, with a copy to the dealer, setting out your experience and asking for the company’s help to resolve it.
