Dealer lied about accident history
Asked by Darren
AFTER searching for weeks, I found a 2007 Ford Mondeo XR5, which was advertised as brand new. The deal I was offered was so good that I asked the salesman if it had ever been in an accident or hail damaged. I was told it had not. On the way home I could hear wind gushing through the door sills and, on inspection, the paint on the driver's side door and passenger door looked different. The gaps in the doors were different and I noticed overspray. I phoned the dealer and was eventually told it had been in an accident. I demanded the deal be called off, but he said the car was registered in my name and it was too bad. They offered to repair it, but I feel so ripped off. Ford said they couldn't do anything; it is the way the franchise has treated me, so they are powerless.
Answered by CarsGuide
21 Nov 2008I'M SURE Ford would be most unhappy about its dealer acting in this way, but it has little control over what happens once the cars leave the factory. From what you say, the dealer appears to have misrepresented the car to you and you have cause for complaint, if not compensation. I would pursue legal action against the dealer.
Other Ford Mondeo problems
- Computer problems in my 2016 Ford Mondeo
- The transmission on my 2013 diesel Ford Mondeo has gone into limp-home mode
- Transmission in 2011 Ford Mondeo Zetec needs replacing
- Does the Ford Mondeo have a DPS6 Powershift transmission?
- What does the "Transmission Limited Function" error in my 2013 Ford Mondeo mean?
- Are self-leveling shocks worth it?
- What type of engine oil is needed for a Ford Mondeo 2017 diesel?
- Why does my 2013 Ford Mondeo wagon only shift gears properly in manual mode?
