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Leaky windscreen on 2012 Volvo XC60

Asked by Samantha

I'm after a bit of advice regarding my 2012 Volvo XC60, which I bought new. After having the car for some time, I noticed one day when the windscreen fogged up that suction cup marks were visible on the inside of the windscreen, but did not think much of it. It has had a few issues covered by warranty and been the subject of two recalls for different things since and I was starting to wonder if I had bought a bit of a lemon! This winter I have noticed that when it rains, water is getting in along the top of the windscreen, which has brought me to the conclusion that the windscreen was replaced or pulled out and put back in before I bought the car and it was not sealed properly. The dealership has told me that it is not uncommon for the seals to fail due to wear and tear. I have never had a windscreen leak on any previous car and I don’t recall anyone in my family having an issue of this kind. I would be interested to hear your opinion on this, and if this a problem that often occurs? What should I do? Obviously, I need to get this fixed, but the dealer has quoted well over a $1000. I feel a bit ripped off, for a car that is only five years old, and only done around 45,000 km.

Answered by CarsGuide

28 Aug 2017 Graham Smith

Windscreens do occasionally leak, and there are a number of possible causes. Unless you can prove that it was a manufacturing or installation fault there’s not a lot you can do except pay the money and replace it. Rather than go through the dealer you could try one of the windscreen companies, which should be cheaper.

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