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    My 2014 Hyundai Santa Fe has a transmission fault, what should I do?

    Asked by Simon

    Our 2014 Hyundai Santa Fe with less than 60,000km and full dealer service history is currently back at Hyundai to diagnose a transmission fault. We've been told it will need three hours to diagnose the transmission issue and this will be $500-$600. We are outside of the five-year warranty but surely with such low kms and never being a towing vehicle, a transmission should not fail?

    Answered by CarsGuide

    21 Dec 2021 David Morley

    I definitely agree that 60,000km is pathetically short for the lifespan of a modern transmission. And if, indeed, the transmission has failed or is showing dramatic wear in that distance, I’d be asking Hyundai to help out with the cost of repairs. Even though the vehicle is out of warranty (by only about a year it would seem) the low kilometres and full factory service history might give Hyundai cause to come to the party on a pro rata basis.

    Meantime, don’t hit the panic button yet. The fault could be a much simpler one than you might be imagining and could be something quick and easy to fix. The problem could be as simple as low transmission-fluid level. If the quoted cost to examine the transmission is putting you off, try an independent transmission specialist who should be more than familiar with this unit.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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