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My 2020 Hyundai Santa Fe smells like petrol inside after a dealership service

Asked by Ange

I just had my 2020 Hyundai Santa Fe’s 48-month/five-year service done at the dealership. Now the vehicle has a horrendous smell of petrol inside. I was told by the staff that it’s because the fuel filter was replaced and needed to be accessed by removing the back seat. Should this have happened? Did someone stuff up the job?

Answered by CarsGuide

9 Oct 2024 David Morley

The Santa Fe may well have a fuel filter below the rear seat, but it’s almost certainly located on the outside of the car (as in, under the floor) rather than inside under the seat cushion. I’d be very surprised if any of the car’s fuel system or lines ran inside the passenger compartment.

Which means it’s still possible that some fuel was spilled under the car during the filter change or that there’s even a fuel leak as a result of the change. Either could lead to a smell inside the car, but it shouldn’t persist. If it does, there’s a problem. Take it back to the dealership and ask for the problem to be fixed. If the dealership somehow spilled petrol on the seat trim or allowed fuel to enter the cabin in some other way, they are responsible for fixing it. Driving around in a car with petrol fumes inside is an obvious health and safety issue.

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