The gears in my 2023 Toyota Kluger are not changing smoothly
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Asked by Marija
When I'm in traffic or drive slowly, the gears in my 2023 Toyota Kluger GXL AWD are not changing smoothly. It makes a slight noise and car shakes little bit. This issue started from the beginning. The car is six months old.
Answered by CarsGuide
15 Aug 2024The absolute best advice here is to not drive the vehicle any farther and take it straight to the Toyota dealership from which you bought it. This could be anything from a minor to a major problem, but any brand-new car that is not shifting gears smoothly and silently is a cause for concern.
The mechanics might try to convince you that this is something all Klugers do, but don’t be afraid to question that. In fact, since it’s a dealership, get them to take you for a ride in another Kluger of the same specification to see if it makes the same noises. If you’re still not happy and not getting anywhere at dealer level, try Toyota Australia’s customer service department.
The eight-speed automatic in the Kluger is a well known quantity and doesn’t seem to have any inherent weaknesses. Which means anything odd like a vibration or noise needs to be checked out before any further damage is done.
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