Knocking chop for Subaru
The Subaru Technical Department has introduced a diagnostic test produced by the factory to identify cars with symptoms and the procedure was rolled out nationwide last week.
After investigating, Subaru determined the engine noise was due to engine wear.
Subaru Australia spokesman David Rowley says priority is being given to vehicles already with customers and customer vehicles awaiting delivery.
“Our customer relations department has proactively reacted to this issue,” he says.
Subaru is this week phoning and writing to owners of the 178 vehicles potentially affected.
Their cars are being booked into dealerships for a precautionary check at Subaru Australia's expense.
Any customers whose vehicle produces engine-knocking noise will be offered a loan car until their vehicles can be checked and fixed where necessary.
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