Hyundai Ioniq 5 FAQs

Check out real-world situations relating to the Hyundai here, particularly what our experts have to say about them.

• Total gearbox failure in a 2017 Hyundai Accent automatic

  Car makers will sometimes help out with such problems provided the car has been serviced correctly and not abused throughout its life. I agree that 40,000km is not a reasonable expectation for a modern automatic transmission, so I’d be contacting Hyundai Australia’s customer service division to see if anything can be done. Experience tells me that Hyundai takes its obligations in this area pretty seriously, so you may be offered some help with the cost of repairs.

  You could also have the transmission inspected to see what went wrong (your state motoring club is a good place to start for independent inspections like this one) as this information might be very useful if you decide to take the matter further. The ACCC would be the final step in this process, and Australian Consumer Law deals with what is fit for purpose and what is not.

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• Why has my 2019 Hyundai Kona been losing power?

  I can understand why the crank angle sensor was the first thing to be changed. These often start to die and the first symptom is an engine that stops after running for a while. But you’re right to be sceptical about the timing chain as there’s a theory that says if the engine runs properly at all, then the issue won’t be anything fundamental. Which is to say, if the timing chain was stretched beyond the point at which the engine could function properly, it wouldn’t function properly at all, regardless of how long it had been running.

  A good workshop should be able to scan the car’s computer. If the timing chain really is stretched, then the computer should have logged this as a problem. If not, then you’re looking for something else. Of course, what that something else is the million-dollar question. Don’t rule out basic things like a dirty fuel filter which can allow fuel to flow for a while before the rubbish in it clogs the flow after a few minutes running.

  That said, if the engine can’t locate the correct signal from the camshaft (which is controlled by the timing chain) it will sometimes look for a stand-in signal somewhere else on the engine, allowing it to start but not run properly. An electronic scan is definitely the way forward.

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• My 2011 Hyundai Getz is leaking oil

  It could be a single oil leak that is showing up in more than one place. The first place to check would be the rocker cover gasket which are prone to leaks (not just on Hyundais). If this has failed, oil could be leaking along the edge of the rocker cover and on to the gearbox, while the same leak could appear as though it’s coming from the spark plug socket (as well as a variety of other places).

  The best way to find the location of an oil leak, is usually to clean the engine thoroughly, removing all the build-up oil, grease and dirt. Allow the engine to dry and then take the car for a drive. By continually checking the engine over the next few days you might be able to spot the source when the oil leak reappears.

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