Jeep Wrangler Engine Problems

Jeep Wrangler servicing problems

Answered by CarsGuide 24 Mar 2017

It's you against city hall, I'm afraid.

It would seem that you had a good case for a refund or a replacement engine or vehicle, but that won't happen without a fight.

You have to reach a resolution with Jeep, it won't happen at dealer level.

You could try and reopen negotiations with Jeep directly and try to reach someone at a high level in the company rather than simply dealing with the customer assistance people who have little or no power to do anything. If you feel that isn't going to get you anywhere go back to the Dept. of Fair Trading and enlist their help.

It isn't going to be easy, you have to be persistent.

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Delays with getting Wrangler oil pump

Answered by CarsGuide 20 Nov 2015

You live in Victoria, so go the company's head offices in Port Melbourne in person and ask to speak to a customer assistance person. Phoning, e-mailing etc., just gives them a chance to avoid the issue, a face-to-face encounter is a different thing. There is no excuse for not being able to supply an oil pump, or tell you when they could supply one. Perhaps they haven't heard of aeroplanes and airfreight. Another suggestion now that the car is out of warranty and FCA clearly don't care about it, take it to an independent mechanic and get on the Internet and import the pump from the US yourself.

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Jeep Wrangler oil consumption

Answered by CarsGuide 17 May 2013

As you have tried all avenues open to you, the dealer, the manufacturer and the consumer affairs people, the only course left open to you is to take direct legal action. Before you do, however, I would suggest you go back to the dealer and ask to see a representative from Jeep so you can sit down and discuss your concerns face to face.

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Jeep Wrangler LPG conversion

Answered by CarsGuide 22 Mar 2012

The problem with the Wrangler is not a performance one, but a packaging one. Where to mount the LPG tank is the one that needs solving, and to date there has been no demand from the Wrangler owners to develop a package for the car. Help is at hand, however, as we contacted the people at Impco and they would be happy to take a look at your car to see if it's feasible to come up with a package. Contact Rob Mercer on 03 8788 1000 if you're interested.

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