Ford F-350 2018 review: Platinum SWB Crew Cab

Our test vehicle was the MY18 F350 SWB Crew Cab Platinum 4x4 pick-up, downrated to a 4490kg GVM rating (same as the F-250) to allow it to be driven with a normal car licence. According to Harrison, Ford achieves this by simply removing an additional booster spring and block in the rear suspension, resulting in the lower ratings. It was also fitted with Ford’s FX4 off-road option (rear diff lock, skid plates, special shocks, hill-descent control), bringing the drive-away price to an eye-watering $165,990.

The Platinum is one of six grades in the Super Duty range, and one of three only available in the Crew Cab, in which it represents the middle tier above King Ranch and below Limited. Although Harrison can import most of the Super Duty model grades, it claims the Platinum delivers the best ‘bang for buck’ in terms of features and trim level, riding on stylish 20-inch polished alloy wheels and LT245/75Rx17E all-terrain tyres with a full-size spare.

There's 20-inch polished alloy wheels and LT245/75Rx17E all-terrain tyres.

As you can imagine, the sumptuous Platinum has power everything and is loaded with features that are way too numerous to list here. Suffice to say, everywhere you look there’s conspicuous luxury, from the moment the concealed power-operated side-steps smoothly extend when you open the door, and then retract when you close it.

Inside is an 8.0-inch touchscreen for the SYNC3 voice-activated infotainment system with multiple connectivity options, including Apple CarPlay and Android Auto, premium leather seating (with heating, cooling and even massage for the front seats), a full-length panoramic sunroof, huge power-extendable door mirrors for towing (with built-in courtesy lights), power adjustable pedals and steering wheel (which is also heated), remote-opening tailgate with fold-out step, cameras everywhere for 360-degree coverage and even a wide choice of changeable colours for the ambient cabin lighting.

Inside is an 8.0-inch touchscreen with Apple CarPlay and Android Auto.

We could go on, but you get the picture. It’s magnificent excess in the true US tradition, where too much is never enough.

Our F-350 test vehicle with its F-250 downgrade results in a 700kg decrease in both payload and tow ratings. In other words, based on Harrison’s figures, in full F-350 specification it has a 1700kg payload capacity and 9700kg GCM, which means it can legally tow up to 4510kg of braked trailer with a full payload or up to 6210kg without. In our F-250 form it offers a 1000kg payload with 9000kg GCM, and can legally tow up to 3810kg of braked trailer with a full payload, or 4810kg without.

The huge cargo tub has a load floor length of 2080mm and width of 1700mm, with 1283mm between the wheel arches allowing ample room for a standard 1160mm-square Aussie pallet. There’s a total of eight tie-down points, overhead and internal lighting plus key fob operation of the tailgate, which houses a handy fold-out step and grab handle for easy cargo tub access.

The huge cargo tub has a load floor length of 2080mm and width of 1700mm, with 1283mm between the wheel arches.

The sumptuous cabin has plenty of storage options, including a single glovebox, and a bottle holder and two storage bins in each front door. The centre console has an open storage cubby at the front, another open storage bin and two bottle holders in the centre, a cavernous box behind that with a padded lid which doubles as a comfortable armrest, and two more bottle/cup holders at the back.

Those in the rear seat also get a fold-down centre armrest with two pop-out cup holders and each rear door has a bottle holder and two storage bins. There are also flexible storage pockets on the rear of both front seats and the 60/40-split rear seat base cushions swing up through 90 degrees and lock into position, revealing a huge full-width storage area underneath.

Those in the rear seat also get a fold-down centre armrest with two pop-out cup holders.

You sit up nice and high in very comfortable seats, with a commanding view of surrounding traffic and the road ahead. We quickly adapted to the width and height of the Super Duty, but the major issue in city and suburban driving was its oil-tanker length, which required later turn-in on tight corners to provide kerbside clearance. We also needed to check that there was ample reversing room when choosing a space in a parking lot, to ensure we didn’t get wedged when trying to leave.

With the big turbo diesel V8’s 1267Nm of torque being tapped at only 1800rpm, it provides spirited getaways from traffic lights, and easily keeps up with normal city and suburban traffic flow with your big toe barely touching the accelerator pedal.

The ride quality without a load is quite good on smooth surfaces, with its massive 3.5 tonne kerb weight feeling like the tyres are leaving indents in the bitumen. However, over rougher roads and larger obstacles like speeds humps, it starts to bounce around more and can feel quite ponderous at times. However, this is to be expected in an empty vehicle with such high payload and tow ratings.

The steering is surprisingly direct and firm in feel. It’s also quite linear in turning weight regardless of road speed, without the more noticeable changes evident in its little brother Ranger, which is very light at parking speeds but gets noticeably firmer as speeds increase.

Braking is reasonably responsive but like other giant US pick-ups we’ve tested, you have to get them quite hot to make them really bite. That’s because their pad compounds tend to be on the hard side, given they have to cope with the high temperatures generated by heavy-duty towing.

The engine exhaust brake is surprisingly quiet and very effective at slowing the vehicle, aided by more aggressive downshifts in the six-speed auto.

Harrison F Trucks provides a four-year/130,000km warranty, which it claims is the same as the Ford warranty with standard exclusions. Harrison also provides four-year premium roadside assistance.

Scheduled servicing is 12 months/10,000km with costs ranging between $495 and $1400.

Harrison says servicing can be done at any certified service department in Australia, with direct communication with Harrison’s service manager if required for diagnostics and advice.