Question 1

My 2018 Haval H2 is overheating

Accepted Answer

A faulty transmission oil cooler, which uses the engine’s radiator and coolant, could definitely mix oil with coolant. And while that could lead to overheating as the coolant fills the transmission, you’d also probably notice the transmission dying a not-so-slow death due to coolant polluting the lubricating transmission fluid. But it’s less likely to pressurise the cooling system to the point where the oil-and-water mix exits through the expansion bottle. Much more likely is that the coolant system is being pressurised by the combustion of the engine. If the cylinder head has been checked and the gasket replaced (assuming it was all done properly) then the pressurisation is probably coming from somewhere deeper in the engine’s crankcase. You need to check the cylinder bore for splits or cracks and take it from there. Before doing anything, though, check the date of first registration of your car. If it was first registered after October 1, 2018, then it is covered by Haval’s seven-year/unlimited-kilometre warranty. If it was prior to that, then it would have come with a five-year/100,000km warranty which, technically, will have expired. Even so, it would be worth contacting Haval’s local customer service division to see if the company is open to helping with repair costs given the vehicle is only just out of warranty. This presumes, of course, that the vehicle has been serviced correctly and at the appropriate intervals.

Question 2

The touchscreen in my 2019 Haval H2 isn't working

Accepted Answer

Good news; Haval extended its factory warranty to seven years back in 2018, meaning that your car is still under factory warranty. So make it Haval's problem. Assuming you haven't damaged the screen (and the car hasn't been under water or anything similarly drastic) and the failure has been caused by an electronic or hardware fault or flaw, Haval's warranty dictates it needs to fix it.

Question 3

How to get rid of "maintain your engine" light in a 2015 Haval H2

Accepted Answer

This message flashes up when the car is due for a service or other maintenance. The problem is that just because the work gets carried out, the message continues to flash up every time you start the car, unless the reminder has been reset. While some makes and models have simple methods of resetting the reminder (and making the message go away) usually through the menus on the info-screen, the Haval range is not among them. In the Haval's case, it appears the only way to reset the reminder is via the diagnostic port that gives you access to the car's on-board computer. Not all workshops have the equipment to tap into this port and while a Haval dealer will have the gear, such dealerships can be pretty scarce in remote and regional parts of Australia.

Question 4

How can I get rid of the reminder to 'maintain my car' in my 2019 Haval H2?

Accepted Answer

There's absolutely nothing wrong with having a non-Haval workshop service your vehicle and, provided the workshop is qualified, there will be no problems with any warranty claims down the track. In fact, the relative scarcity of Haval dealers in Australia means that many owners living in regional or remote areas have very little choice but to use a non-Haval service centre. As far as the service reminder message goes, the solution is not so simple. While many makes and models have a simple method of cancelling this reminder (usually via the infotainment system and a series of menus) it appears the Haval H2 requires the Haval factory computer to achieve this. The message cancellation appears to be performed via the car's diagnostic port, rather than any simple method you could do at home. So, next time you're near a Haval dealer, drop in and have the message erased.

Question 5

How do I reset the service reminder on my 2019 Haval H2?

Accepted Answer

While some makes and models have a simple, DIY method for cancelling this reminder, it seems these late-model Havals do not, and the service indicator needs to be cancelled via the diagnostic port and a laptop with the correct, Haval-specific software. Which could mean a trip to your nearest dealer. Did you have the vehicle serviced at a non-Haval workshop? Given the relative scarcity of Haval dealerships, that’s the reality for a lot of owners, but not every non-Haval workshop has the software to cancel the reminder. One option is to phone around local workshops to see if they have the software to perform this task. The other is to put up with the service indicator beaming at you constantly and remembering when the next service is due. A lot of old-school workshops put a little sticker at the top of your windscreen listing the date and mileage that the next service is due. It’s a nice touch.

Question 6

How do I reset the service indicator on my Haval H2 2020?

Accepted Answer

If you have a look through the owner’s manual of the vehicle, you might find a method of using the info-screen menus to achieve this. It’s more likely, however, that you’ll need to plug the appropriate scanning tool into the car’s diagnostic port to reset this reminder light. At which point it’s not a home-driveway job. I’m guessing that you had the car serviced at an independent workshop rather than a Haval dealership, as the latter would have known the procedure to reset the light. Which is fair enough as Haval does not have the dealership coverage of a car-maker like, say, Toyota or Ford. The point being that you need to make sure that any workshop you use for servicing while the car is under factory warranty, is licensed and certified to stamp your service handbook to keep your warranty valid. You don’t have to use a Haval dealer, but the workshop you choose needs to be a professional operation or you stand to kiss your warranty goodbye.

Question 7

How do I reset the service indicator on my Haval H2 2020?

Accepted Answer

If you have a look through the owner’s manual of the vehicle, you might find a method of using the info-screen menus to achieve this. It’s more likely, however, that you’ll need to plug the appropriate scanning tool into the car’s diagnostic port to reset this reminder light. At which point it’s not a home-driveway job. I’m guessing that you had the car serviced at an independent workshop rather than a Haval dealership, as the latter would have known the procedure to reset the light. Which is fair enough as Haval does not have the dealership coverage of a car-maker like, say, Toyota or Ford. The point being that you need to make sure that any workshop you use for servicing while the car is under factory warranty, is licensed and certified to stamp your service handbook to keep your warranty valid. You don’t have to use a Haval dealer, but the workshop you choose needs to be a professional operation or you stand to kiss your warranty goodbye.

Question 8

2019 Haval H2: What are the headroom and legroom measurements?

Accepted Answer

Detailed information like this is not usually included in the sales brochure. Nor do many (any?) road tests of a particular vehicle usually go into such detail. So in the end, I had to contact Haval Motors Australia which, in turn, contacted head office in China to find this info. So, here’s how it pans out Kim: All the legroom figures are dependent on where the front seat is positioned and in the H2, front seat legroom is anything from 870mm to 1060mm. Rear seat legroom is from 650 to 910mm. In the H6, the same figures are 790 to 1000mm and 710 to 950mm respectively. When it comes to headroom, front seat headroom in the H2 is 990mm and in the rear it’s 970mm. In the H6, the equivalent figures are 990mm and 950mm. In the end, of course, those figures are just numbers and a far better idea is to visit a Haval showroom and take a seat in both vehicles to really see whether they suit you.

Question 9

Haval H2 2019: Safety and parts availability

Accepted Answer

It’s got an ANCAP safety rating of five stars, which is the highest possible. There is a suite of active and passive safety features including ABS brakes, numerous airbags, emergency brake assistance, traction control, and electronic stability control. There are dealers in all the state capitals and several major towns around the country, so parts and service shouldn’t be a problem.

Question 10

How does Australia combat prohibited materials in car imports?

Accepted Answer

There are strict regulations on asbestos as well as safety compliance, and there are significant penalties. When Great Wall and Chery importer Ateco Automotive discovered a problem with its vehicles it reported the issue to the Australian Competition and Consumer Commission, which ordered a safety recall of almost 24,000 vehicles.

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How does Australia combat prohibited materials in car imports?

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