Isuzu NLR VS Mercedes-Benz Sprinter
Isuzu NLR
Likes
- GVM/GCM ratings
- Compact dimensions
- Ready-to-work design
Dislikes
- Limited cabin storage
- Automated shift durations
- No Apple CarPlay/Android Auto
Mercedes-Benz Sprinter
Likes
- Safety
- Driver comfort
- All-round competence
Dislikes
- Pricing (compared to Chinese rivals)
- No driver’s left footrest/armrest
- Servicing costs
Summary
Isuzu NLR
For many tradies and mobile service providers, a single cab one-tonne ute in cab-chassis form is a versatile platform that can be equipped to suit virtually any task, from off-the-shelf drop-side trays to complete custom-made canopies and service bodies.
However, utes of this size typically have payload ratings of 1.0 to 1.3 tonnes and a sizeable chunk of that can be eaten up by the combined weight of a tray/service body and essential accessories like ladder racks, tow-bars etc. And that can leave you with a much smaller payload than you need for your tools of trade and materials.
Isuzu offers a convenient ‘turn key’ alternative with its compact N-Series range. This well-designed package comes with its sleeves rolled up ready for work, equipped with a versatile service body and big GVM and GCM ratings that leave one-tonne utes in the shade. And it can be driven using a normal car licence. We recently put one to the test.
Read more about
| Safety rating | — |
|---|---|
| Engine Type | 3.0L turbo |
| Fuel Type | Diesel |
| Fuel Efficiency | —L/100km |
| Seating | 3 seats |
Mercedes-Benz Sprinter
The Mercedes-Benz Sprinter has long been a formidable competitor in the Light Duty (3501-8000kg GVM) division of Australia’s highly competitive Heavy Commercial vehicle market.
The popular range offers a choice of panel van, cab-chassis and minibus body styles, four turbo-diesel engine variants (plus an all-electric drivetrain), three wheelbase lengths and for panel vans plus the choice of two roof heights.
An extensive overhaul of the Sprinter range in 2024 brought extra safety technologies, new comfort and convenience features and other benefits, which Mercedes-Benz claims can help drivers work more efficiently. We recently put one of the latest models to the test.
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| Safety rating | — |
|---|---|
| Engine Type | 2.0L turbo |
| Fuel Type | Diesel |
| Fuel Efficiency | —L/100km |
| Seating | 2 seats |
Verdict
Isuzu NLR8/10
Work out the weight of all the tools, equipment, materials, crew and (if applicable) trailer that you need to haul around each day and measure it against this truck’s formidable GVM and GCM ratings. When combined with its compact dimensions, robust design and build quality, solid warranty and ready-to-work pricing, you may find it’s hard to beat if you’re prepared to think outside the square on what a single cab-chassis ute can look like.
Mercedes-Benz Sprinter8.5/10
Given the original Sprinter was released in 1995, it’s not surprising the current third-generation model feels like it’s benefitted greatly from decades of continuous refinement. Although the list price difference between our test vehicle and its closest Chinese rival is substantial, the 417 MWB Panel Van is hard to fault in terms of driver comfort, safety and all-round competence. It really is very good.
Design
Isuzu NLR
This vehicle looks compact in comparison to a one-tonne ute - and the tape measure confirms it. Compared to a Ranger 4x4 dual cab ute for example, its 5020mm overall length is a surprising 339mm shorter, its 2490mm wheelbase is 730mm less and its 1855mm width is line-ball.
The Isuzu’s 2172mm height is 357mm taller, which could present a challenge if access to underground or multi-storey carparks is required. However, its remarkably small 8.7-metre turning circle is a whole 4.0 metres tighter than the Ranger, so it's highly maneuverable.
Built on a heavy-duty steel ladder-frame chassis, it has independent wishbone/coil spring front suspension, a leaf-spring live rear axle, power-assisted rack and pinion steering and four-wheel disc brakes. It also runs a 24-volt electrical system with twin batteries.
The single cab provides fabric-trimmed seating for up to three (driver bucket, passenger bench) but our test vehicle was fitted with seat covers from the Isuzu accessories range. With torsion bar assistance, the cab can be easily tilted forward to rest at a 45-degree angle and provide full access to the engine.
The service body, which is a blend of lightweight aluminium and steel, has a tough powder-coated finish. It comprises a large main storage compartment with big gull-wing doors on each side, plus a compact rear tray with checker-plate floor, drop-sides and load anchorage points. There are also rear underbody storage boxes on each side, plus sturdy body-mounted roof racks, safety yellow non-slip steps and sturdy grab handles front and rear.
Mercedes-Benz Sprinter
The 417 MWB Panel Van rides on a 3665mm wheelbase (the shortest of three Sprinter wheelbases) and is almost 6.0 metres long (5932mm), more than 2.0 metres wide (2020mm) and stands almost 2.4 metres tall (2378mm). Its 12.4 metres kerb-to-kerb turning circle is impressively tight for a vehicle of this length.
It rides on simple and rugged MacPherson strut front suspension, with a robust live axle/leaf-spring arrangement under the tail. Steering is via rack and pinion and it has disc brakes all around.
Look beyond the optional silver metallic paint on our example and there’s extensive use of unpainted dark grey plastic on all the external surfaces where hard-working vans are most prone to wear and tear, including the hubcaps, front/rear bumpers, grille, door-handles/mirror shells and along the sides.
Its work-focused exterior styling is nicely integrated, combined with an equally neat and functional interior design that offers a visually-pleasing combination of patterned fabric seat-facings and hard surfaces that blend different shades of grey with splashes of satin chrome and piano black.
We also like the feel and response of mechanical switches (rather than touchscreen prompts) for adjusting settings like cabin temperature, fan speed and media volume.
Practicality
Isuzu NLR
With a hefty 2825kg tare weight and 4500kg GVM, the Isuzu has a big 1675kg payload rating. It’s also rated to tow up to 4000kg of braked trailer and with its sizeable 8000kg GCM, it can legally tow that weight with a 500kg reduction in payload. Or you can cap the towing weight at 3500kg and keep the full payload. Either way, these are substantial GVM and GCM ratings for any number of working roles.
In terms of cabin storage, there’s no glove box but both doors have narrow storage bins and there are overhead shelves with restraint netting to keep loose items in check. There’s also a pop-out dual bottle/cup holder in the centre dash along with two small storage nooks, but more places to store things would be welcome in this space.
Mercedes-Benz Sprinter
With its 2215kg kerb weight and 4100kg GVM, our test vehicle has a sizeable 1885kg payload rating.
It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how it can legally carry and tow at the same time), that means it can tow its maximum trailer weight while hauling its maximum payload to ensure optimum versatility.
The cargo bay, which offers a cave-like 9.0 cubic metres of load volume and internal lighting front and rear, has internal dimensions of 3316mm length (with bulkhead), 1732mm width and 1719mm height.
So, with 1350mm between the rear wheel-housings, it can comfortably fit two standard 1165mm-square Aussie pallets or up to four 1200 x 800mm Euro pallets, held in place by a choice of 10 floor-mounted load-anchorage points.
The cargo bay is accessed through a single kerbside sliding door with a wide 1260mm opening, or symmetrical rear barn-doors with large handles on each pillar to assist operator access.
The barn-doors also have internal storage bins and open to a full 180-degrees to assist forklift and loading dock access. Thoughtfully, their hinge design also holds the doors firmly open at 180 degrees, to minimise the chance of wind gusts slamming them shut with potential injury to the operator.
There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.
There's also a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.
The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.
A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.
The cabin also features the latest next-gen 'MBUX' multimedia system with 10.25-inch touchscreen, which for the first time offers wireless connectivity for Apple CarPlay and Android Auto.
There’s also digital radio and enhanced functionality including an optional navigation upgrade with seven years of map updates.
Price and features
Isuzu NLR
Our test vehicle, to use its full model name, is the NLR 45-150 SWB AMT Servicepack X. It’s the most compact model in the N-Series range and as a result is similar (and in some cases much smaller) in key dimensions to a one-tonne ute. It only comes in one specification with 3.0-litre turbo-diesel, six-speed automated manual transmission (we’ll get to that) and dual-rear wheels, for a list price of $87,789.
In addition to its service body, this hard-worker comes standard with half a dozen 16-inch steel wheels, 195/75R16C Michelin tyres and a full-size spare. The single cab is well-equipped with useful features like keyless entry with central locking of cab and service body, big door mirrors with power adjustment, heating and lower wide-angle view, driver’s bucket seat with mechanical suspension and weight adjustment up to 130kg, two-way adjustable steering column, cruise control and bright LED interior lighting. Also standard is a 4000kg-rated tow-bar, reversing camera, loud reversing alarm and door-mounted cornering lamps.
There’s also an infotainment system with smallish 6.2-inch control screen and DAB+ radio. Even though there’s no Apple CarPlay or Android Auto, it has multiple connectivity including internet radio via smartphone, external camera inputs, navigation, reversing sensors and tyre pressure monitoring. The driver also gets a multi-information display and there’s plenty of the latest safety tech headlined by AEB.
Mercedes-Benz Sprinter
Our test vehicle is the 417CDI MWB (Medium Wheelbase) Panel Van with standard roof height, which comes equipped with a 2.0-litre, four-cylinder, turbo-diesel engine and nine-speed automatic transmission for a list price of $86,018.
Our example is fitted with a couple of factory options, including the 'Cargo Pack' ($2265) which comprises a two-passenger bench seat, solid cabin bulkhead with fixed window and side-entrance assist handle, wooden cargo bay load floor and floor-to-roof wall-trim using 5.0mm-thick wood panelling.
It also has optional 'High-Tech Silver' metallic paint ($2534) which combined with the Cargo Pack raises the total price to $90,817.
In addition to the latest model’s upgraded safety (see Safety) and comfort/convenience (see Design) features, our test vehicle comes standard with 16-inch steel wheels and 235/65 R16C tyres plus a full-size spare, keyless start, steering wheel paddles for manual shifting, multi-function leather steering wheel, three USB-C ports and two 12-volt sockets, side marker lights and heated exterior mirrors.
There’s also daytime running lights, a parking package with reversing camera and front/rear parking sensors, traffic sign assist, tyre pressure monitoring and lots more.
Under the bonnet
Isuzu NLR
Isuzu’s 4JJ1-TCS 3.0-litre four-cylinder turbo-diesel is closely related to the 4JJ3-TCX in the current D-Max ute and MU-X wagon. Tuned for hard work and long life, it produces 110kW at 2800rpm and 375Nm across a 1200rpm-wide torque band between 1600-2800rpm. It’s also equipped with a vacuum-controlled exhaust brake which can be switched on or off.
Isuzu’s MYY-6E is a six-speed fully-automated manual transmission, which may sound like a contradiction in terms, However, like the engine, it's designed for a long service life under continuous heavy loads. It uses an electro/hydraulically controlled wet clutch and lock-up torque converter to provide either fully automatic or clutch-less manual shifting. There’s also slow/fast gear engagement control, first gear start (for heavy loads) and normal or economy drive modes.
A handy power take-off (PTO) facility can drive numerous on-site implements, with drive coming from a counter gear on the left-hand side of the transmission case.
Mercedes-Benz Sprinter
The (OM654) 2.0-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards using AdBlue, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm. The nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddles.
Efficiency
Isuzu NLR
Average combined fuel consumption figures are not required for commercial vehicles in this weight division. Even so, the dash display was claiming 13.2L/100km at the end of our 295km test which included about one third of that distance hauling a heavy payload. So, based on those figures you could expect a real-world driving range of around 570km from its 75-litre tank.
Mercedes-Benz Sprinter
The dash display was claiming average combined consumption of 9.5L/100km when we stopped to refuel at the completion of our 281km test, of which about one third of that distance was hauling a heavy payload (see Driving).
Our own figure of 11.7 (based on actual fuel bowser and tripmeter figures) was higher but still reasonable economy for a vehicle in this GVM class in mostly urban use.
So, based on our own figures, you could expect a ‘real world’ driving range of around 800km from its 93-litre tank, which has been enlarged from 71 litres as part of the latest upgrades.
Driving
Isuzu NLR
The doors open 90 degrees for easy access and there are decent boot-sized steps plus big handles on the windscreen pillars to help you climb aboard.
It’s a different driving position to a ute, as you sit high above the engine with your feet ahead of the front wheels and hands on a bus-style flat steering wheel. There’s also a big left footrest with lots of open floor around it, so there’s ample space to rest your foot given there’s no clutch pedal.
The suspension seat can be easily adjusted to suit a driver’s weight and works well in providing a more comfortable ride. The seat’s base cushion has no rake adjustment but there is some movement available in the backrest. Large glass areas deliver a commanding view ahead and to the sides while the big door mirrors provide excellent coverage of what’s behind.Â
Its harsh ride quality when unladen is to be expected as it’s designed to carry permanent payloads between 1.0 and 1.5 tonnes. You do get thrown around, particularly on poor road surfaces with large bumps and dips. However, it’s no worse than the rodeo ride we’ve experienced in some unladen single-cab chassis utes which don’t have the luxury of a suspension seat.
The cab’s insulation ensures low engine and tyre noise, particularly during highway use where the turbo-diesel requires 2200rpm to maintain 100km/h and 2500rpm at 110km/h. The most noticeable noise at these speeds comes from wind buffeting around the mirrors, roof racks etc but it’s far from intolerable, as conversations can still take place at normal volumes.
Braking (particularly when using the exhaust brake) and steering response are good but the automated manual transmission takes some getting used to, as it shifts gears at about the same leisurely speed you would do manually.
These long pauses between cogs can be frustrating when climbing hills, as you naturally want to downshift quicker to avoid losing momentum, but you can’t do it in either automated or manual modes. Isuzu claims that the duration of these automated shifts can be shortened, but after consulting the owner’s manual to make this adjustment, we didn’t notice much if any difference (or perhaps we just didn’t do it correctly).
The engine has good flexibility and does not respond well to aggressive treatment. A more relaxed approach is best, using low rpm to optimise torque.
Mercedes-Benz Sprinter
Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.
Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.
The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.
Unladen ride quality is surprisingly supple for a vehicle with a 6.0-tonne-plus GCM rating, combined with excellent steering feel that strikes a fine balance between minimal turning effort at low speeds (for loading etc) and firm handling response at higher speeds.
The drivetrain is also energetic, pulling strongly and cleanly from 1000rpm even though its maximum torque is tapped higher in the 1700-2400rpm zone. The automatic transmission has admirable refinement, with near-seamless shifting between its nine ratios.
The Sprinter is also impressively quiet at speeds up to 80km/h. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 110km/h, it’s well-suited to highway work.
To test its load-carrying ability, we forklifted 1.3 tonnes into the cargo bay which with driver equalled a payload of 1.4 tonnes. That's still almost half a tonne less than its limit.
Not surprisingly, it handled this load with ease, as handling and braking were largely unaffected and the ride quality became smoother thanks to such a big increase in sprung weight. Even so, the rear springs only compressed about 30mm.
It easily conquered our 13 per cent gradient, 2.0km-long set climb at 60km/h with this load onboard, as the auto downshifted to fourth gear to tap maximum torque when hauling this load to the summit.
Engine-braking on the way down, in a manually-selected second gear, wasn’t as robust but not unexpected given a 2.0-litre engine trying to restrain 1.4 tonnes of payload on a steep descent. Even so, the quartet of disc brakes efficiently kept speeds in check.
Overall, it was an impressive performance. However, we did note that the speed sign recognition function was not working for the duration of our test. And some welcome enhancements would be a driver’s left footrest and a fold-down inboard armrest for the driver’s seat, as fitted to its smaller Vito sibling.
Safety
Isuzu NLR
There’s no ANCAP rating required for vehicles in this weight class. Even so, it does have numerous passive and active safety features including driver and passenger airbags plus advanced driver assistance systems (ADAS) including AEB, forward collision warning, distance warning, lane departure warning, traffic movement warning, cab-tilt warning and more. There’s also a reversing camera, reversing alarm (the loud beep-beep type) and door-mounted cornering lamps.
Mercedes-Benz Sprinter
ANCAP ratings do not apply to Heavy Commercial vehicles. Even so, in addition to the Sprinter’s existing long menu of passive and active safety features, the latest range adds significant enhancements as standard equipment including thorax-protecting airbags for driver and passenger, lane-keeping assist, traffic sign assist, rain-sensing wipers, tyre pressure monitoring and a parking package with reversing camera and front/rear sensors.
Also new is ‘Moving Off Information Assist’ which utilises a camera mounted in the grille plus six ultrasonic sensors to monitor an area 3.7 metres in front of the steered direction of the vehicle and 0.5 metres to the side.
This automatically activates at start-up and remains active up to 10km/h. So, if a road user is detected in the monitored area, the driver is alerted by audible and visual signals.
The latest range also introduces ‘Sideguard Assist’ which provides extended detection in the blind-spot on the passenger side. It activates when the vehicle is stationary and at low speeds, providing an extra set of eyes during parking, low-speed manoeuvring and traffic congestion.
Ownership
Isuzu NLR
There's a reassuring standard warranty of six years or 250,000km (unlimited operating hours) whichever occurs first. Includes three years/unlimited km coverage for body equipment, plus six years of 24/7 roadside assistance with unlimited km. Scheduled servicing every 15,000km/12 months whichever occurs first. Choice of servicing packages available.
Mercedes-Benz Sprinter
Warranty is five years/250,000km whichever occurs first and includes a roadside assist support package.
Scheduled servicing is every 12 months/40,000km. Pay-as-you-go capped-pricing for the first five scheduled services totals $5905, or a pricey average of $1181 per year. Service plans are also available.