Mercedes-Benz GLA-Class VS Renault Koleos

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

It might lack the up-to-date styling of those rivals, but the Koleos is practical and spacious inside and great for family duties.

As with the outgoing fourth-generation Nissan X-Trail, the Koleos is one of the larger offerings in the medium SUV segment, and it’s evident when sitting in the front or rear seating row.

Rearward visibility could be better, with a small rear screen and thick C- and D-pillars impeding vision and creating a blind spot.

The front seats are well supported and comfortable and while the driver’s side is power adjustable, the front passenger seat is manually adjustable.

It has a deep central storage bin with a hidden shelf for coins and more. The Koleos features a sizeable glovebox and good bottle storage in the doors, with room for other items.

There’s a weird fixed cup holder in the centre console. It’s not adjustable and there’s room for two very narrow cups and two larger, but not wide, cups. It’s strange. Interior designers could have used that space better.

The CVT's position indicators are located to the left of the shifter and are thus obscured, so you have to rely on the instrument cluster display to confirm what gear you want. 

The steering wheel looks and feels good, but the controls aren’t super logical. There are old school switches in the console to activate the cruise control and speed limiter, but then to adjust and reset the speed you have to hit buttons on the wheel that are not clearly marked. 

The audio controls are housed on a panel-like stalk to the right side of the steering column, which isn’t ideal. These make more sense if they’re housed on the wheel itself. 

Along with a number of cars we have sampled recently, the Koleos has split analogue and digital controls for the air conditioning. Just integrate it in the screen or have traditional controls - not both!

It has a part-digital instrument cluster which is fine, but there’s no head-up display.

Renault’s 'R-Link' multimedia set-up in the Koleos is old, with dated graphics and a small screen, but the menu layout is clear and logical. 

The Koleos lacks wireless phone charging and it makes do with wired Apple CarPlay and Android Auto. The quality of the Bluetooth and CarPlay phone audio is poor and sounds tinny. 

The proximity key that locks and unlocks the vehicle remotely when you walk towards or away from it works every single time. Many of these systems from other brands are patchy at best but the Renault system is faultless. 

The rear seats recline and fold manually 60/40. They’re also surprisingly comfortable. There’s enough bucketing to sink in a bit, and the seats are set high up so kids can easily see out windows.

Space is ample in the second row, with loads of head, leg, toe and knee room, even behind my six-foot (183cm) driving position.

The rear pew has ISOFIX points on the outboard seats, lower air vents, a 12-volt outlet, map pockets, a centre folding armrest with two cupholders, but no USB ports. You have to make do with the two ports at the front.

Open the power tailgate and you’ll find a decent 458-litre boot with all seats in place (maximum 1690L), which is off the pace of its cousin, the Nissan X-Trail (565L), as well as the Toyota RAV4 (580L) and Hyundai Tucson (539L).

A 17-inch steel spare wheel is housed under the boot floor which might explain the lower boot capacity, and there are handy tie-down hooks, a couple of smaller storage nooks and a solid cargo blind.