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Mercedes-Benz GLC-Class


Mercedes-Benz GLE-Class

Summary

Mercedes-Benz GLC-Class

Let’s make one thing clear from the very beginning - this new Mercedes-AMG GLC63 S E Performance is technically superior to the model it replaces. Whether it’s actually better or not, is the real question at the heart of the matter.

Why? Because, like the C63 sedan stablemate, AMG has opted to replace the previous model’s 4.0-litre twin-turbo V8 engine with a new 2.0-litre four-cylinder hybrid powertrain. It was a move brought about in part because of increasingly stricter emissions standards in Europe, but also ties-in with the German firm’s success in modern Formula One racing.

While the new hybrid system offers more power, more torque and better fuel economy, as the lukewarm response to the C63 has demonstrated, the hard reality for AMG is that its buyers associate it with V8 and even V12 engines. That emotional pull is hard to replace with logic, even if the new model offers technical superiority.

But how does the new powertrain suit the GLC63 - is it just technically better or is it holistically improved?

Safety rating
Engine Type
Fuel Type
Fuel Efficiency—L/100km
Seating

Mercedes-Benz GLE-Class

Not so long ago, even the idea of 'coupe SUV' would have been considered just a little bit silly.

But not anymore. This almost contradictory bodystyle is well and truly here to stay, as evidenced by the expanding catalog of available models pouring out of premium automakers.

Benz tells us, for example, that coupe versions make up some 25 per cent of its GLE sales in Australia.

Which brings us to this car – the second-generation GLE coupe. We were sent to its international launch to find out what’s new, what’s changed, and what Benz has in store for the Australian market, come its arrival in Q3 of 2020. Read on to find out what we discovered.

Safety rating
Engine Type2.0L turbo
Fuel TypeDiesel
Fuel Efficiency6.9L/100km
Seating5 seats

Verdict

Mercedes-Benz GLC-Class7.7/10

Like I said right from the start, this new, hybrid version of the AMG GLC63 is technically superior to the model it replaces in every meaningful way. It is faster, more powerful and more fuel efficient and therefore a better performance SUV than the model it replaces.

Is it a better model than the one it replaces? Ultimately that will come down to how much stock you put into the soundtrack and your feelings on an AMG not powered by a V8 engine.

Because if you can see past that, then the AMG GLC63 is an absolutely fantastic performance SUV. Not only does the new powertrain make it faster in a straight line, but the chassis is very well-balanced, making for an engaging driving experience.

For those who can look past the smaller engine they will be rewarded with an incredibly fast and rewarding-to-drive member of the AMG family.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.


Mercedes-Benz GLE-Class7.6/10

Whether you like Coupe SUVs or not is an entirely subjective matter, but there’s no denying the GLE 53 is a tech and spec showcase – some of the best Mercedes has to offer. If you can get past its relatively enormous dimensions and naturally compromised visibility – it’s even a hoot to drive.

The significant proportion of GLE consumers who are picking one of these over the regular version will be pleased with its many improvements. We’ll know more about how its price and specification lines up against primary rivals closer to its Australian launch date, so stay tuned.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.

Design

Mercedes-Benz GLC-Class

The GLC63 is unmistakably an AMG from the moment you first lay eyes on it. That’s thanks to the AMG-specific elements, starting with the grille with vertical strikes and the AMG crest on the bonnet; which is now a signature item for the performance sub-brand.

The GLC63 is also fitted with the Night Package II design kit; this adds a darkened grille and black chrome badging to further enhance its visual appeal.

The AMG-specific alloy wheels and more aggressive stance do mean the GLC63 stands out from the rest of the GLC range, helping it look fast even when it’s standing still.


Mercedes-Benz GLE-Class8/10

The GLE Coupe has improved so much in its looks it’s easy to see when it came to the second-generation GLE underpinnings, Benz had it planned from the beginning.

It looks mean, especially the 53 with its giant toothy grille. The stance is low and wide for an SUV, and I’m especially a fan of the much more resolved rear end.

It’s less bulbous and frumpy, more slick and menacing, rounded out nicely by the flick of a lip spoiler jutting out the rear.

You might think proportionally, the very idea of a coupe SUV is silly, and there’s no denying that, but then, you and I might not be the target audience.

That audience is someone looking for an avant-garde take on what a sports car actually looks like. They will be pleased – I’d say its even more resolved than BMW’s X Coupes and a little less science-fiction than Audi’s Q8. The incoming Coupe version of the Porsche Cayenne will be a real challenger.

The presence the GLE Coupe exudes extends to the inside, where there’s plenty of Mercedes wow factor. Level what you might at the brand’s use of silver fittings and flat dual-screen set-up, there’s no denying Benz offers an interior entirely unlike its competition.

The GLE has one of the best of the recent Benz interiors, too. I love the way the big dual-screen set-up is framed in a 'leather'-clad bay of vents.

I also like the real wood trim on our test car which runs across the dash and flows into the doors, and of course the wholly unnecessary vent-overload (becoming a Benz signature) pride of place in the centre of the dash.

It’s complemented by the tape-deck style silver switches for the climate controls which protrudes underneath.

The materials are great, with Artico trim running down the centre console, and across each doorcard. Almost every surface you’ll reasonably come into contact with is soft, and the commitment to real metals and wood is admirable.

Other highlights include the comfortable seats (with heating which extends into the armrests!) and AMG wheel which is flashy and aggressive, well suited to such a gratuitous vehicle.

Practicality

Mercedes-Benz GLC-Class

Inside the GLC63 is clearly a derivative of the rest of the range, with its C-Class-inspired design and layout, but there’s enough AMG-specific elements to ensure it looks and feels special. This starts with the AMG steering wheel, which comes not only with a thick rim wrapped in Alcantara, but also some AMG special dials to adjust the various performance settings for the powertrain, suspension and transmission.

Then there are the AMG-specific seats, which look good and offer good support for the driver and front seat passenger. The rear seats offer decent space for what is a mid-size SUV, with room enough for two adults or teenagers or three smaller kids.

Those in the back aren’t particularly well looked after though, with only rear air-con vents and small door pockets but no USB charging ports or other small item storage.

The boot is 590 litres, down from 620L in the rest of the range, thanks to the addition of the rear-mounted electric motor. There’s also no room for the temporary spare the rest of the GLC range gets and instead you have to make do with a puncture repair kit.


Mercedes-Benz GLE-Class7/10

Naturally, the entire idea of shaving a solid bit of roof off of an SUV is going to compromise the amount of ‘practicality’ you get from such a large footprint.

Those compromises are not only there, but they are quite obvious. The sheer height of the GLE makes peering over the edge of the bonnet difficult for parking, and the sloped roofline causes the A-pillar to eat quite a bit of your field of vision.

As you might imagine, it’s genuinely difficult to see much out of the back of the GLE Coupe. I caught myself continually adjusting the rear vision mirror – as though somehow it would grant me more vision out of the letterbox rear window.

While front passengers get away with plenty of room, rear passengers are a little harder done by. This is again, largely due to the roof pillar, which eats into headroom and gives the cabin a claustrophobic feel.

Thankfully, legroom is fantastic (largely due to that massive GLE platform), the trim is all just as good as it is in the front seats, and the back of the centre console gets its own set of climate controls, adjustable air vents and USB-C power outlets.

I’d hardly say there’s an abundance of bottle holders for occupants, but there are a few. They aren’t big or packaged in ideal locations, but you’ll be able to get away with four 300ml containers in the front and four in the rear.

The boot has been re-worked from the GLE Coupe’s predecessor, there’s five extra litres on tap, for a total of 655 litres (VDA) – so it’s far from useless, but still down significantly from the full size GLE which has a massive 825L of space.

Benz has made the boot more useful, too, lowering the sill by 60mm for easier access.

Price and features

Mercedes-Benz GLC-Class

The power and torque figures aren’t the only numbers that have risen sharply, with the GLC63 clearly impacted by a double whammy of inflation and the usual new-car price rise.

The GLC63 now starts at more than $191,814 for the SUV and $198,415 for the Coupe, which represents a nearly $30k increase over the old V8-powered model, which was priced at $164,600 just two years ago. Even for luxury car buyers that’s a big jump, especially when you’re trying to convince people of the merits of the four-cylinder powertrain. 

That also means it's more expensive than all of its key competitors, including the BMW X3 M Competition, Maserati’s Grecale and the outgoing, petrol-powered Porsche Macan GTS.

To help explain some of this price increase Mercedes-Benz Australia has opted for a high level of standard specification for local cars. Standard equipment includes 21-inch alloys, AMG composite braking, a panoramic sliding sunroof, a unique AMG steering wheel, power-adjustable sports seats in Nappa leather, a head-up display, dual-zone climate control, wireless smartphone charging and a Burmester 3D Sound system.

Also included is the AMG Track Pace suite, for those who want to unleash their GLC on the racetrack.

There’s also a limited run, AMG Edition 1 Package available too, for an additional $12,900. On the outside you get Manufaktur graphite grey magno paint, foiling with colour gradation and large AMG logo on the sides, an AMG Aerodynamics Package, unique alloy wheels with Edition 1 and AMG branding, yellow brake calipers and an AMG fuel filler cap in silver chrome with AMG lettering. 

Inside there’s AMG Performance seats, AMG Nappa leather in black with yellow contrasting stitching, AMG illuminated door sills,  carbon-fibre AMG trim highlights, yellow seat belts and a unique AMG Performance steering wheel wrapped in carbon-fibre and microfibre.


Mercedes-Benz GLE-Class7/10

There’s no dancing around the fact that the GLE Coupe is a niche, gratuitous product, targeted at a well-off consumer.

We don’t know what the pricing will be for the Australian range yet – and we won’t for a few months. But what we do know is Mercedes-Benz will only bring two highly specified variants to our market for the launch.

Those two will be the AMG-tuned GLE 53 which we were able to test at the launch, and a slightly lesser specified GLE 450.

Expect tall pricing, north of the wagon bodied GLE 450 ($111,341) for the 450 Coupe and outgoing GLE 43 Coupe ($145,829) for the GLE 53 Coupe.

The GLE Coupe will go into battle against the new BMW X6 (from $121,900) and Porsche Cayenne (from $116,600) and Audi Q8 ($128,900)

Standard features, as with the rest of the second-generation GLE range will be pretty good. We don’t know exactly what Australian-specified vehicles will get, but the GLE 53 as tested in Europe came with an extensive list of items.

You can expect all variants to get 20- to 22-inch alloys, electric tailgates, LED headlights, and Benz’ signature ‘Artico’ faux leather interior trim. The 53 also had a swish fully RGB adjustable interior ambient lighting suite and real wood in the dash. Very nice.

All GLE Coupes will have the impressive MBUX (I’m told it’s said “em bee you ex”, not “em bucks”) digital dash and multimedia suite, consisting of two 12.3-inch screens, one a digital dash, the other a multimedia screen.

The flashy setup also supports Apple CarPlay and Android auto as well as the usual connectivity via Bluetooth and packs several USB C outlets alongside Aux and USB 2.0. Our test 53 had a head-up display, too.

Mercedes’ built-in assistant (summoned by uttering 'Hey Mercedes') has perhaps the best native voice recognition on the market in terms of its accuracy and what it can do.

You can do things like adjust air conditioning, open the sunroof shade (oh yes, the GLE comes with a panoramic sunroof, too), and even find your specific music tracks via internet radio.

Then there’s the built in nav suite which is also one of the better ones on the market, featuring some very cool innovations.

The system will switch to the forward-facing camera when approaching an intersection and show you where to exit using augmented reality. Neat.

The 53’s system is also uniquely adjustable with AMG-specific themes and modes for the dash cluster, setting it apart from the lesser GLE 450 when it arrives.

It’s safe to assume there will be an extensive options list, including the 'E-Active Body Control' system (a $13,000 option on the wagon version) which uses cameras to detect road quality and optimize the air suspension system to suit. It also leans into corners. We’re keen to test it when it becomes available on the GLE 450.

Under the bonnet

Mercedes-Benz GLC-Class

This is what lies at the heart of the AMG GLC63’s success or failure. As I mentioned at the beginning, the previous generation’s 4.0-litre twin-turbo V8 has been replaced by an F1-inspired plug-in hybrid powertrain.

But don’t think that means AMG is suddenly focused on efficiency over performance. When AMG says the powertrain is inspired by the brand’s success in Formula 1 racing, what it means is the battery and electric motor provides a significant performance boost to support the internal combustion engine, not just save fuel.

To that end the combination of the turbocharged 2.0-litre four-cylinder petrol engine and the rear-mounted electric motor produces an impressive 500kW and 1020Nm. That’s a massive jump over the 375kW/700Nm made by the outgoing V8.


Mercedes-Benz GLE-Class8/10

Australia will only get one engine in the GLE Coupe – a 3.0-litre 48-volt mild-hybrid in-line six-cylinder twin-turbo petrol.

There will be two states of tune. The 450 will be able to make use of 270kW/500Nm, while the AMG-spec GLE 53 we were able to drive at the launch has more power still (thanks to extra hybrid augmentation on the turbo) for a total of 320kW/520Nm.

For a quick comparison, the single-variant Q8 produces 250kW/500Nm from a twin-turbo V6, while the equivalent X6 – the M40i packs a 3.0-litre twin-turbo in-line six to make 250kW/450Nm.

The GLE 53 has a nine-speed auto transmission which is specially tuned by AMG to go with the expanded list of available drive modes. All Australian GLE Coupes will be all-wheel drive via a permanently active '4Matic+' system.

Efficiency

Mercedes-Benz GLC-Class

Mercedes makes no secret that the battery is designed for performance, not saving fuel. It only has a 14km EV range but can recharge quickly on the move to provide a power boost when needed.

But despite all that, the GLC63 is actually significantly more fuel efficient than the old V8, using a claimed 7.3L/100km, which is a massive 4.9L/100km improvement over the old model. Although, on our day-long test drive we didn’t manage to come close to that claimed figure and instead saw returns around 11L/100km, albeit after a lot of spirited open-road driving.


Mercedes-Benz GLE-Class8/10

The claimed combined cycle fuel consumption figure for the GLE 53 Coupe is 9.3L/100km, and while that’s not bad for something this heavy – keep in mind it’s an NEDC figure and not the widely-used WLTP figure so it could be a bit different by the time the GLE Coupe launches here.

Regardless, the fuel consumption is helped along by the abundance of ratios in the transmission and 48-volt mild-hybrid additions which help to remove inefficiencies from the drivetrain.

Our sweet but brief drive route in the Austrian Alps was not a fair reflection of fuel consumption, so we don’t have a real-world figure for you yet.

Expect the GLE 53 to require premium 98 RON unleaded petrol to fill its 65-litre fuel tank.

Driving

Mercedes-Benz GLC-Class

Anyone who still believes in the adage ‘there’s no replacement for displacement’ hasn’t driven a modern turbocharged and hybridised engine. The GLC63 is a demonstration of the metaphorical and literal power of modern technology, combining an extremely efficient and potent internal combustion engine with an electric motor to make enormous real-world performance.

To be blunt, the GLC63 feels like a rocketship out of corners, launching with a ferocity and relentlessness the old V8 simply can’t match. It shouldn’t come as a surprise, a mid-size SUV with 1020Nm was always going to have plenty of performance, but even so it’s a shock to the system every time you give the GLC63 full throttle. Officially AMG claims it takes just 3.5 seconds to run 0-100km/h and has an electronically limited top speed of 275km/h - mighty impressive figures for a five-seat mid-size SUV.

To help get all that torque to the road, AMG deploys torque distribution technology that allows for it to be split an even 50/50 front/rear all the way to 100 per cent to the rear tyres.

Other technologies deployed to enhance its handling include AMG Ride Control suspension with adaptive damping and rear-axle steering. There’s also eight AMG Dynamic Select driving modes and four AMG Dynamics settings (Basic, Advanced, Pro and Master), so it’s a complex vehicle that is designed for the enthusiast.

While it’s easy to drive around town, once you get out on the open road you can really get a sense of the GLC63’s performance potential. Beyond just its powertrain the suspension offers good body control and the rear-axle steering helps it feel agile and responsive. 

It’s not perfect though. At times the complexity of the system does lead to some hesitation when you put your foot down. It certainly lacks the linear power delivery of the old V8 and makes for a slightly trickier driving experience at times.

As for the sound, which is one of the biggest elements missing from the V8, Mercedes has added AMG Real Performance Sound, which features a pressure sensor in the exhaust that picks up on the engine note and plays it through the speaker system. It certainly helps make for a louder, more noticeable engine noise, but it still sounds more like an A45 than the previous GLC63 and for many would-be buyers, that’s a major turn-off.


Mercedes-Benz GLE-Class8/10

The resurgence of the in-line six engine is a glorious thing, and it makes the GLE 53 quite a fun, if chunky, unit to drive.

Acceleration is urgent thanks to the pre-spooled first-stage turbo, and the transmission flicks through the gears like there’s nothing to it.

It’s perhaps not as 'smart' on the downshifts as competitor transmissions from Audi or Porsche, although Mercedes was keen to point out this will get better over time as the car’s computer 'learns' your driving characteristics.

Thankfully though, unless you’re in 'Eco' mode, the GLE 53 does a great job of letting you ride each gear out, giving you that signature in-line six sensation of an entire revolution range of relatively even torque distribution – a characteristic which Mercedes has gone to pains to perfect on a turbocharged engine.

This has the result of letting you bask in the sound for precious extra seconds.

While not as furious as preceding V8s – it is distinct. It’s refined and rich, although more subdued than you might have come to expect from vehicles wearing the Affalterbach badge.

I’m a fan. It’s an engine befitting a more refined sports machine than a garish statement.

The AMG suspension tune was great, too, keeping the massive Coupe truly under control in the corners, while soaking up bumps (which we’ll admit, there were few of on Austria’s immaculate roads).

It was interesting to read colleague Matt Campbell found the standard suspension less than impressive on the regular SUV-shaped variants, so we’ll see what the more basic set-up on the 450 is like at the Coupe’s launch.

I have no complaints about the steering, which proved to be responsive, smooth and accurate, while not erring too far on the heavy side, even in 'Sport' or 'Sport+' mode.

My main complaints lie with outward visibility and the sheer size of the GLE’s body. There were some nerve-wracking moments piloting it at speed around narrow streets with tall snow embankments encroaching.

And no matter how much I adjusted my seat and mirrors, the view out the back was particularly compromised.

Safety

Mercedes-Benz GLC-Class

The GLC63 comes standard with a comprehensive suite of safety features including 'Distronic' (Mercedes’ name for adaptive cruise control), 'Active Lane Keeping Assist', 'Blind Spot Assist', 'Traffic Light Assist' and 'Adaptive Highbeam Assist'. It also includes Mercedes’ 'Pre-Safe' accident anticipation system - which pre-tensions the seat belts and will even play a white noise to protect your ears if it senses a crash is imminent.

A parking system that includes a 360-degree camera and active parking assist is also included.

The GLC range was awarded a five-star ANCAP rating in 2022, which pre-dates the latest testing protocols, so doesn’t provide a like-to-like comparison for vehicles tested after that date.


Mercedes-Benz GLE-Class8/10

We don’t know exactly how Australian cars will be specified yet, but expect the two GLE Coupes to come with flagship active features like high-speed auto emergency braking (AEB), lane departure warning with lane keep assist, blind spot monitoring, rear and front cross traffic alert, adaptive cruise control, 360 degree parking sensors and cameras, fully auto LED headlights, semi-autonomous parking, and driver attention alert.

The GLE has nine airbags and dual ISOFIX child seat mounting points in the outer rear seats.

Regular wagon bodied GLE class vehicles have maximum five-star ANCAP safety ratings as of 2019, and we’ll update you when we hear more about the Coupe variants.

Ownership

Mercedes-Benz GLC-Class

The GLC63 is covered by Mercedes Australia’s usual five-year/unlimited kilometres warranty.

As for maintenance, Mercedes offers service plans, spanning three to five years. Three years will cost you $5025, $6455 for four years and five years is priced from $7180. Servicing intervals are 12 months or 20,000km, whichever comes first.


Mercedes-Benz GLE-Class7/10

Mercedes continues with its three-year/unlimited kilometre warranty which is frustratingly standard across European premium car manufacturers in Australia– particularly its primary competitors, Audi and BMW. We doubt this will change any time soon.

Like VW Group competitors, though, Mercedes is now bundling in service costs in packages which can be tacked on to finance. The GLE requires servicing once a year or every 15,000km – we’ll update you on the cost of the packages closer to the Coupe’s local launch.