Mitsubishi Lancer Problems

I would ask to speak to the dealer principal, the man who supposedly signed the letter, and request an explanation. If that fails to resolve the issue consider taking it to the consumer affairs people and get their advice.

Mazda's service interval is every 6-months/10,000 km and while that might be more frequent than most other makes, servicing is what keeps our cars in tip-top shape and I wouldn't recommend you vary your service routine away from the Mazda recommendation. Doing that while the warranty is still in effect could become an issue if and when you had a warranty claim.

You can have your car serviced by other service outlets without affecting your warranty, but you need to make sure the servicing will be according to Mitsubishi’s recommendation.

The first thing dealers usually do when they get a shuddering Jazz is to change the transmission fluid, which is a special fluid for the purpose, and that appears to fix most cars. In some cases it doesn't and in those cases it usually means the transmission needs replacing.  Trading the car is drastic, but if that eases your mind then so be it.

You’ve got a high performance car with the drive going through all wheels; what you’ve got is what you get. The current tyres are probably the original factory-fitted ones, which will be the softest available to generate the maximum grip and give you the greatest driving thrill. You could go to a Pirelli or a Michelin, both premium tyres, and both should give you better life.

If there's nothing wrong with the other shock there's no reason to change it. If you feel there is something wrong with it take the car to a suspension specialist and have them check it. If that shows a problem then you have some grounds to ask Mitsubishi to replace it.

It’s not normal. It would seem that you’ve had the bad luck to cop a faulty seal. If you have had the car serviced by a Mitsubishi dealer you could appeal to their “good will” on the basis that it has failed rather prematurely and they might give you a replacement.

We haven't had any other reports of a problem with the ride of the i30, but perhaps other owners could let us know of their experience with the car. In the meantime I would suggest you take another one for a test drive, perhaps at another dealer, and compare it with yours. That way you should be able to determine if yours is the same or not, which would give you an accurate assessment of whether there is a problem or not. I would also consider taking your car to a suspension specialist and have them do an independent assessment on it.