Volkswagen Touareg VS Hyundai Santa Fe
Volkswagen Touareg
Likes
- Technically very impressive
- Luxurious interior
- Absolutely packed with stuff
Dislikes
- Disappointing ride quality
- PHEV elements frustrating to use IRL
- Limited appeal compared to other R models
Hyundai Santa Fe
Likes
Dislikes
Summary
Volkswagen Touareg
It’s big, it’s fast, it’s luxurious, Volkswagen’s Touareg has always been a stand-out large SUV.
This one, the full-fat R is the latest take on the halo Volkswagen model. It has big shoes to fill.
See, top-spec Touaregs in the past are hardly rivals to the Toyota LandCruisers and Hyundai Palisades of this world. They’re a different breed, with the first-generation Touareg powered by a variety of engines up to a 5.0-litre turbo-diesel V10, and the second-gen version packing petrol and diesel V8s in its upper levels.
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They were the ultimate sleeper family SUV, ridiculous engines with rich VW Group lineage in a seemingly mainstream family-friendly package.
But this third-generation version can’t quite replicate the over-engined craziness of its predecessors. It has to think outside the box as emissions regulations crack down the world over.
This Touareg R is a plug-in hybrid. A performance-focused one at that. Can it hope to replicate the unhinged nature of its forebears and find an appropriate place atop the hierarchy of Volkswagen’s R models? Let’s find out.
| Safety rating | — |
|---|---|
| Engine Type | — |
| Fuel Type | Hybrid |
| Fuel Efficiency | —L/100km |
| Seating | — |
Hyundai Santa Fe
We’re comparing the Kia Sorento Hybrid in the highest spec GT-Line grade and the Hyundai Santa Fe Hybrid in the range-topping Calligraphy spec. Two SUVs so similar they’re pretty much the same, just wearing different clothes.
But there are a couple of crucial differences that might be deal breakers for you when it comes to choosing one over the other. But first, let me give you a bit of background.
The Hyundai Santa Fe and Kia Sorento are direct rivals, but in a sibling rivalry sense as well because both brands are related through a parent company which allows them to share engines and technology, even standard features like stereos and touchscreens.
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So, what you’re really looking at is the best SUVs Hyundai and Kia could independently develop using pretty much the same parts.
The Sorento was updated this year with new tech, improved suspension and some cosmetic changes to keep it looking new.
Thing is, the Santa Fe hybrid in this comparison is the all-new, latest generation version that brings with it a more modern design inside and out and even some safety equipment the Sorento doesn’t have.
And at this point, I'm duty-bound to tell you the Santa Fe has airbags completely covering the third row while the Sorento doesn’t. Didn’t want to bury such vital information further down in the review in case you don't get that far.
Well, with that… let’s get into it.
| Safety rating | — |
|---|---|
| Engine Type | 1.6L turbo |
| Fuel Type | — |
| Fuel Efficiency | 5.6L/100km |
| Seating | 6 seats |
Verdict
Volkswagen Touareg7.4/10
A car as impressive as it is frustrating, the Touareg R is a vehicle for a very specific buyer. Someone whose daily commute consists of limited distances, someone who can always charge at home overnight and someone who appreciates the subtlety of the performance and luxury the Touareg brings.
For everyone else - there are better options. Performance-focused PHEVs can be tricky to charge and extract the full benefit from, and at this price you have access to some serious performance-oriented combustion SUVs or the choice of going fully electric.
While this R-badged VW might be the most mind-bending of the lot then, it also has the most 'specific' appeal.
Hyundai Santa Fe/10
The Hyundai Santa Fe Calligraphy Hybrid and Kia Sorento GT-Line Hybrid are both good value for money, plush, practical and super fuel efficient.
The Santa Fe, however, presents a more compelling case based on its third-row airbag coverage, clever storage and how easy it is to drive.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Price and features | 9 | 9 |
| Design | 8 | 8 |
| Practicality | 9 | 7 |
| Under the bonnet | 8 | 8 |
| Efficiency | 9 | 9 |
| Driving | 9 | 8 |
| Safety | 9 | 8 |
| Ownership | 8 | 8 |
| Total Score | 8.6 | 8.1 |
Design
Volkswagen Touareg
The Touareg, as always, screams big Volkswagen. It’s more subtle than the Porsche Cayenne and Audi Q7 with which it shares its underpinnings, yet looks as slick as either up close.
It’s defined in its face by a massive black grille, integrated light fittings, and as usual with Volkswagen, some pretty subtle highlights and tail-lights in attractive LED patterns.
The wheels sell the vibe of an R. They’re enormous and gloss black, matching the theme and style of its smaller siblings, black highlight trims replace chrome or body colour bits to set it apart from the rest of the range.
It doesn’t look quite as modern as something like Kia’s Sorento or EV9, and it doesn’t look as elegant as the Volvo XC90 or as defined as the Land Rover Defender, all in the same price bracket.
This helps the Touareg maintain a certain mainstream appeal, and a sporty edge, without being too egregious.
Still, some might want some more overt visual flourish to indicate they’re driving a vehicle which is capable of sprinting to 100km/h from a standstill in 5.1 seconds.
Perhaps I’m in a different camp, one which appreciates the ‘sleeper’ nature of a giant family SUV capable of incredible driving feats when pushed.
Inside is always a pleasant surprise in a Touareg. While it might be the most affordable of the giant SUVs on this platform, it maintains the air of luxury and plush nature of its more expensive counterparts from Audi and Porsche.
You’re met by nicely trimmed leather seats and a chunky VW R steering wheel, massive screens and lavish amounts of padded leather surfaces everywhere. It feels every bit the luxury SUV the price indicates, in case you were worried you’d be getting something which feels more like a T-Roc than an Audi. For what it’s worth I quite like all the Volkswagen switchgear.
Hyundai Santa Fe
The Santa Fe and Sorento’s standard features are almost identical but these two SUVs couldn’t be more different in their designs.
The Santa Fe is the newer of the two and this fifth-generation model only arrived in Australia this year, so its boxy styling is more on-trend than the Sorento's design which is a little more rounded.
The Santa Fe’s more blocky build looks good to my eyes but more than a few in the CarsGuide office think the 2015 Land Rover Discovery must have been an inspiration, or perhaps it's just a coincidence.
In Hyundai’s defence the rear of the Santa Fe looks nothing like a Land Rover. Its design with the low placed tail-lights and bloated tailgate looks more awkward than me attempting to high-five someone. Apparently if you look at their elbow it helps. High-fiving that is, not the design of the Santa Fe.
This current-generation Sorento arrived in Australia in 2020 and while an update earlier this year added a few cosmetic styling tweaks to try to keep it looking fresh, I think it's a tough looking, handsome SUV even if the smoother, more rounded design is starting to date.
The LED daytime running lights on both cars are distinctive. The Sorento’s, which skirt the bonnet edge before dropping down the side of the headlights, is a Kia design signature seen across its line-up from the tiny Picanto to the EV9 electric SUV.
The Santa Fe’s 'H' design is unique to Hyundai, a theme that’s mirrored in its tail-lights. The Sorento’s Ford Mustang-style tail-lights look good, but could do with an update.
The interiors are just as different as the exteriors with the Santa Fe’s cabin looking more modern and luxurious in its design with some quirky styling touches (Morse Code dots on the steering wheel anybody?) while the Sorento has a sporty and plush but more conservative look and feel.
These are large SUVs with almost matching dimensions. As you can see in the table below the Santa Fe is only slightly taller and longer than the Sorento.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 8 | 8 |
Practicality
Volkswagen Touareg
It’s a big SUV with big interior dimensions. It feels spacious and wide on the inside with a large centre console area for spreading out and a highly adjustable driver’s seat.
The seats are plush and comfortable, and visibility is pretty solid out of the cabin. Again, you're greeted by excellent touchpoints, from the steering wheel to the door cards and there’s even lashings of padded leather trim down the sides of the centre console for your knee to rest on.
Volkswagen’s screens are usually some of the best in the business and that continues here. They’re bright, sharp and served up with attractive and mostly functional and easy-to-navigate software.
The hardware behind them is also enough to keep them lightning fast when reacting to inputs, with satisfyingly smooth animations, too.
The one thing I like a bit less is how a few of the menus can be confounding. It took me a while to figure out I needed to set the default battery level higher than its current charge to get the engine to stay on, and I’d also love a button to simply switch between EV and hybrid mode.
In fact, the lack of buttons is one of the major issues in this car. Sure, the enormous centre screen is an impressive feature, syncing up with the dash design nicely, but you’re also forced to negotiate with touch elements for key climate functions. No matter how fast or slick the software is, there’s no compensating for a toggle or dial you can easily reach while you’re focused on the road.
For what it’s worth, the wireless Apple CarPlay worked seamlessly with the car in my time with it (and looked good too) while the wireless charger is rubberised and in a good location so your phone will be able to at least maintain its state of charge on the go.
Storage is plentiful up front, with large pockets with integrated bottle holders in each door, a large dual cupholder set-up in the centre console with variable edges and a large armrest console box.
In the back seat I have enough room for myself behind my own driving position at 182cm tall. It’s plenty wide and tall, but I don’t feel as though I had an enormous amount of legroom considering the size of the vehicle.
Still, the width will give you space for three adults across in relative comfort. Yes, there’s a large raise in the floor in the centre position to accommodate the all-wheel drive hardware underneath, but the width of the floor should allow a centre passenger to put their feet on either side.
Big door openings and the wide cabin make for easy child seat fitting, and there's even built-in window shades alongside two rear climate zones with physical controls, large bottle holders in the doors and a drop-down armrest, with some flimsy nets on the backs of the front seats to round things out.
Boot space is allegedly enormous at a quoted 810 litres, but the shape of it is less than ideal. Sure it’s nice and wide and oblong shaped at the base, but the rake of the boot quickly eats into the amount of height available, making it tricky to fit larger objects.
The space accommodated our CarsGuide three-piece luggage set with ease, but it didn’t leave much room to spare. It doesn’t feel like it’s double the 400 litre space typical of a one size-down SUV.
There’s also a needlessly complex two-piece shelf, which lifts with the tailgate, but the boot wouldn’t completely close with the luggage set present unless you removed it. To the Touareg’s credit, the second row seats hinge forward significantly to expand space by a fair bit.
Under the floor there’s only a repair kit, as the huge PHEV battery takes up the rest of the space. A decidedly less than ideal flat tyre option.
Hyundai Santa Fe
Not all SUVs are created with equal practicality and even though the Santa Fe and Sorento are much the same in many ways one of these vehicles is more spacious, has better storage and a bigger boot. Oh, and it has two wireless phone chargers, not one.
Yes, it’s the Santa Fe. Not just the more practical one because it’s shaped like a box, although that does have something to do with it. What makes the Santa Fe so much more practical is the interior design with storage more of a priority.
Look at the area under the centre console - there’s a tray big enough for a backpack or handbag. And above it are the two wireless phone chargers, USB ports and cupholders.
There’s the glove box, of course, but above that is a shelf with a grippy surface for keys or wallets and purses. And above that is one of the weirdest contraptions I’ve seen not just in a car, but anywhere - a sterilisation compartment.
It looks like another glove box but it’s actually a space to put anything you want decontaminated - freed from bacteria and germs using UV-C radiation. Stop looking at me like that, I’m serious.
You put your phone in, shut the door, press the UV-C button on the dashboard and 10 minutes later - bing! - your phone is sanitised. Have a look at the video we've made if you still don’t believe me.
The second row of the Santa Fe has excellent legroom, even for me at 189cm tall, and good headroom, too.
For storage, I love the way the centre console box between the driver and front passenger can also be opened from the back by the second row passengers. And below that is a long, deep drawer.
The second row also has door pockets, cupholders and directional air vents, plus USB ports in the sides of the front seats.
Third row seats in SUVs are never the most accommodating for someone my height, but the Santa Fe’s offer good leg and headroom for children. There’s also a USB port on either side along with air vents with fan control and cupholders.
Worth noting the Santa Fe’s large and tall rear doors made putting our toddler into her car seat easier than in the Sorento with its more angular aperture.
The Santa Fe and Sorento have dark-tinted privacy glass for the rear windows and pull-up sunshades.
The six-seat option for the Santa Fe reduces this SUV’s practicality in a couple of ways. Obviously, you lose the capability of carrying seven people, but not being able to have a middle section to slide across to the other side or even just place items on is a problem.
A hire car company might prefer the six-seat option, but if you have a family the seven-seater is the way to go. Not only does it cost less, it's more practical.
The Sorento is by no means impractical, but compared to the Santa Fe there are fewer storage areas in what feels a more compact cabin.
Up front in the Sorento there’s a wireless phone charger forward of the shifter but it’s in a small hidey hole which makes retrieving the phone tricky.
There are USB ports there, too, as well as cupholders and big door pockets. You won’t find a floating centre console with storage underneath as in the Santa Fe, or shelves and there's no sign of a sterilisation compartment.
In the second row the Sorento has little buckets in the doors, bottle holders and more cupholders in the centre folding armrest. USB ports are in the sides of the front seats along with power adjustment controls.
There’s good legroom and headroom in the second row, and directional air vents in the rear of the centre console.
The third row is on the cramped side for me, but most third rows are and they’re really for kids. My eight-year old son wanted me to let you know the windows for back seats in the Sorento are tiny, while the Santa Fe has much larger windows. There are still storage wells, USB ports and fan controls with air vents, though.
The Santa Fe and Sorento both have small cargo capacities when the third row is in place but there's enough space for one carry-on luggage-sized suitcase. With the third-row seats folded flat the Sorento has a volume of 608 litres while the Santa Fe is slightly larger at 628 litres.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 9 | 7 |
Price and features
Volkswagen Touareg
Is the Touareg R good value? Seems like a silly question doesn’t it?
One school of thought says, of course it isn’t. Nobody needs a giant $129,990 (before on-road costs) SUV which is this fast. What the halo Touareg variant has always offered is excess with a modest exterior wrapper.
On the other hand, the Touareg R is great value when you consider you’re getting much the same hardware as a Porsche Cayenne S E-Hybrid ($188,600) with a Volkswagen badge.
In its size and price-bracket, the Touareg R directly rivals the Land Rover Defender 110 PHEV ($126,184), Lexus RX HEV ($127,434), Range Rover Velar PHEV ($131,536) and Volvo XC90 Ultra T8 PHEV ($128,390).
I see two problems with this. Firstly, all of those price rivals are premium brands, and secondly, at the circa-$130K price-tag there’s also the awkward reality you could be choosing one of a few very appealing fully-electric options, from the Kia EV9 GT-Line ($121,000), to the Polestar 3 ($131,054), Mercedes-Benz EQE ($134,900) and BMW iX ($136,900).
So, it’s great value from one perspective, but not so much from a few others. Then again, this is the biggest, baddest Volkswagen you can currently buy, so whether you’re in the market for an R-badged car or a PHEV of this size, you’re likely familiar with a six-figure price-tag.
Do you at least score good equipment for the money? Aside from all the complex drivetrain hardware, this VW is an impressive place to be, with extensive plush leather interior trim in the seats and doors, power adjust for the front two positions with heating and ventilation, a 12.0-inch digital dash with Volkswagen’s slick-as-ever digital cockpit software, a head-up display, a massive 15.0-inch multimedia touchscreen (with wireless Apple CarPlay and Android Auto), matching wireless phone charger and quad-zone climate control.
Outside, there’s the brand’s signature matrix LED headlights, massive gloss black 22-inch alloy wheels, enormous ventilated disc brakes and a sports exhaust with air suspension hiding below.
It’s a lot of kit for a mainstream SUV, and performance, which we’ll talk about later, is impressive (with a few caveats).
Hyundai Santa Fe
We tested the top-of-the-range Hyundai Santa Fe Hybrid here. It’s the Calligraphy grade with all-wheel drive and although it comes standard with seven seats you can also option it with six (as per our test car) and this means the bench seat in the second row is replaced by two 'captains chairs' for a more luxurious feel.
The list price for the Santa Fe Hybrid Calligraphy all-wheel drive is $75,000 and $500 for the six-seat option, so the MSRP comes out as $75,500.
The Kia Sorento Hybrid we tested was also the fancy one in the range. It’s the GT-Line and also all-wheel drive with a list price of $73,330.
As well as sharing a lot of the same engineering these SUVs have nearly identical standard features lists.
Standard on the Sorento GT-Line Hybrid and Santa Fe Calligraphy Hybrid are LED headlights and LED running lights, roof rails, proximity unlocking, privacy glass, rear side window sun blinds and split-style sunroofs.
Both cabins feature Nappa leather upholstery, the front seats are heated and ventilated, while the second-row outboard seats are heated. There’s dual-zone climate control, too.
You’ll find the same curved, double 12.3-inch displays for media and instruments in each, as well as head-up displays. There’s sat nav, wireless Apple CarPlay and Android Auto, digital radio and both have 12-speaker Bose sound systems.
Both feature wireless phone charging but only the Santa Fe can charge two phones wirelessly at the same time. The Santa Fe also has a sterilisation compartment. Sounds weird and is weird… I’ll show you how it works in the practicality section.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 9 | 9 |
Under the bonnet
Volkswagen Touareg
The Touareg offers a performance-focused plug-in hybrid (PHEV) drivetrain. Usually this means a little turbo four-cylinder engine and an electric motor, but instead this big SUV offers a 100kW electric motor and a 3.0-litre V6 turbo-petrol engine which combine for a whomping “total system power” of 340kW/700Nm.
This allows a 0-100km/h sprint time of just 5.1 seconds. Power is sent to all four wheels via an eight-speed automatic transmission and Torsen central differential. Up to 70 per cent of power can be sent to the front wheels, with up to 80 per cent of power going to the rear.
It is capable of driving at up to 135km/h under electric power alone, with the V6 kicking in beyond that speed.
It’s a rare set-up for two reasons. Firstly, it’s a plug in which maintains a large six-cylinder engine, and it runs even electric power through the transmission to all four wheels.
Some PHEV rivals, for example, use front combustion-drive only with no mechanical connection between the engine and the rear axle, which is driven purely electrically.
When it comes to towing specs, the Touareg offers solid official figures of 750kg for an unbraked trailer and 3500kg braked, although the maximum towball download is 220kg.
Hyundai Santa Fe
The Santa Fe hybrid and Sorento hybrid share very similar drivetrains - they both have a four-cylinder petrol engine paired with an electric motor and a six-speed automatic transmission with all-wheel drive.
While the drivetrains are virtually identical (because both companies share engines, transmissions, motors and other engineering technology) Hyundai says the hybrid system in the Santa Fe is a generation ahead of the Sorento's.
Hyundai claims its set-up produces more power and torque, but we felt no noticeable difference in the outputs when we drove them back-to-back. You can see all the output figures in the table below.
These hybrids are also not plug-in hybrids - they will recharge through regenerative braking, which means you don’t have to worry about charging - it’ll do it for you automatically. It’s the easiest kind of hybrid to live with.
So, how much fuel will you use? Let’s talk about that.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 8 | 8 |
Efficiency
Volkswagen Touareg
Like other plug-in hybrids, the official combined (urban/extra-urban) cycle fuel efficiency number for the Touareg R is an eyebrow-raisingly low figure which you know won’t be achievable in the real world, but is probably technically feasible in lab-style conditions.
In this case, it’s 3.3L/100km. When I picked up the car it had a low charge level, and the next day I was able to top it up to just 50 per cent because I don’t have a power point in my garage, and the achingly slow 3.6kW maximum AC charging speed is severely limiting if you need to rely on the public network, as the 17.9kWh battery is relatively large.
This should bring you to the obvious conclusion the Touareg R is not a good hybrid if you can’t charge at home, as you’ll never extract the full benefit of the electric set-up. Perhaps adding evidence to this is its official energy consumption which comes in at a painful 21.1kWh/100km.
As for hydrocarbons, in my week of driving (in which I tried to pick up charge wherever I could) I saw over 14L/100km. Makes sense for a heavy petrol V6 SUV. I’d say you’re likely to see a figure like this on a longer journey or if you drive it with enthusiasm as the R badge encourages. To add additional pain, it requires 98RON premium unleaded fuel.
With a realistic maximum pure-electric range of closer to 40km compared to the official WLTP-rated 51km (more on this in the driving section of the review), the R is also best for people whose daily commute is relatively short.
I can’t imagine, for example, the best benefit of this car will be extracted from someone who lives in the urban sprawl and commutes to the city every day with distances in excess of 50km for a return journey.
Additionally, the hybrid mode is very EV-heavy, draining the battery relatively quickly unless you manually put it in preservation mode.
For nerds who could be bothered, this mode is potentially a nifty feature allowing retention of some EV range at the end of a long freeway journey. But it takes a certain buyer to even be bothered with this.
Can you see why plug-less hybrids are the Australian new car buyer’s electrification configuration of choice?
Hyundai Santa Fe
We take testing the manufacturer’s fuel efficiency claims seriously and don't take their word for it.
We filled the fuel tanks of the Sorento and Santa Fe with the recommended 91 RON petrol, then set out on a 100km test covering city and urban traffic, motorways and country roads to approximate the combination of conditions an owner would encounter. We then measured the amount of fuel used over the distance to calculate the fuel consumption.
As you can see from the tables below we achieved better results than the manufacturer claims and both of these hybrid SUVs use almost exactly the same amount of fuel. These are large SUVs consuming about 5.0L/100km. That’s outstanding fuel economy.
Not having to plug these kinds of hybrids into an external power source to charge makes them very easy to use. There’s nothing to do, they charge automatically and after a while you’ll just forget it's a hybrid.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 9 | 9 |
Driving
Volkswagen Touareg
Here’s where things get a bit frustrating, and your experience will vary dramatically depending on how you use this car.
One thing we can get out of the way immediately is the Touareg is deeply technically impressive when you attack a few corners. Its immediate electric thrust is capable of propelling this large object forward with eye-widening speed, and the air suspension, wide grippy tyres, Torsen centre differential and tidy steering tune conspire to make it mind-bending to carve corners in.
It’s flat, stable, and far more accurate and agile than expected. The only hint as to the sheer physics of wrangling the Touareg around bends is the tyres screaming out in agony as the suspension and all-wheel drive system work their magic to keep it all under control.
Once the electric torque pushes you out from the corner, the deep satisfying thrum of the 3.0-litre petrol V6 quickly takes over as you lurch forward on the almost fluid-feeling suspension. It’s laugh-out-loud satisfying and certainly enough to capture passengers' attention.
In this sense, the R fulfils its mission of transforming the big Touareg into a handling and acceleration hero, but despite all the cleverness it doesn’t feel as sharp or lean as the Golf R, T-Roc R or Tiguan R.
There’s still a massive battery, as well as huge complexity and weight to deal with, no matter how technically fast it is. There’s always the unsettling feeling of this amount of weight moving around, and the occasional slight delay from the transmission as it figures out what’s going on between the electric motor and big engine.
Then there are the compromises. Normally, I’m a huge fan of how plush and luxurious the Touareg feels. It’s usually such a step above its station in the VW Group, occasionally even feeling preferable to its platform relations, but the R has some issues.
For a start, the enormous 22-inch wheels and low-profile tyres ruin the day-to-day ride quality, crashing over bumps and road imperfections, despite the fact there’s also air suspension supposedly providing a buffer between you and the tarmac.
Even in the more comfort-oriented drive settings you can hear and feel every bit the moment the wheels contact a pothole or bump. Clearly, it’s tuned more toward handling than maintaining the same luxury feel as the rest of the range.
The transmission is also occasionally hesitant, either from a standing start or when switching between electric thrust and the engine. This is much better when the battery is charged up from the reserve level, as there isn’t enough charge when driving around as a hybrid to push a big, heavy (and always) all-wheel drive very far.
But hybrid driving is also frustrating, for reasons mainly related to the software. With the battery charged, the 51km of claimed driving range feels a tad ambitious. I was able to charge it to about 50 per cent (the battery is huge, at 17.9kWh, and I could only pull about 3.5kW from a local AC charging unit) and scored about 20km of driving range.
It drains quickly, even in the hybrid driving mode, as it relies on the electric motor a lot for initial take-off.
This means unless you set the battery preserve mode manually in the hybrid settings screen, it will likely run the battery dry before you’re even able to get it somewhere where it can take full advantage of the extra electric thrust.
As an electric vehicle it’s also only alright. The short time I was able to spend in full EV mode proved the battery will drain faster than advertised, and the regen is so-so for assisting in braking.
Other more performance-focused PHEVs suffer the same issue. For example, I felt largely the same way about the much-maligned four-cylinder PHEV Mercedes-AMG C63.
While hybrids like this may be impressive when conditions are ideal, they’re ultimately frustrating to use in reality. It’s a shame, because I wanted to like it more but it doesn’t quite capture the same magic of its R-badged forebears and siblings.
Hyundai Santa Fe
You’d imagine these two closely-related SUVs with the same engines, same vehicle platform and same standard features would drive the same.
They don’t. We drove them back-to-back for two days on motorways at 110km/h, course-chip country roads and even at walking pace around car parks.
Both are extremely comfortable and composed across every type of road condition. The Sorento, however, has better handling for a sportier drive while the Santa Fe has a ‘floatier’ feel for a more luxurious experience.
An interesting fact for you is that Kia has a local engineering team which tests and develops the Sorento’s suspension for Australian conditions, constantly improving the ride and handling.
The latest retuning was done for this version of the Sorento which was updated this year.
Hyundai also had a local engineering team but doesn’t anymore. Instead, the local subsidiary is most often given a choice of suspension tunes used in other markets in the hope it will work well on Australian roads. The Santa Fe has a 'global' tune.
The hybrid powertrains feel equally matched despite the Hyundai’s slightly higher combined output. Neither feels underpowered and for regular duties they perform well with a smooth transition from motor to engine that only becomes noticeable on hills where electric power isn't enough and petrol has to come to the rescue with a relatively abrupt shove.
If you’re after a sporty experience the Sorento is for you, but I found the Santa Fe’s higher driving position, light steering, more luxurious ride and better visibility through larger windows makes for an easier SUV to drive day in and day out.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 9 | 8 |
Safety
Volkswagen Touareg
All of the safety kit is standard and present on the Touareg R, including autobahn-speed auto emergency braking, lane keep assist with lane departure warning, front and rear cross-traffic alert, blind spot monitoring, road sign recognition, driver fatigue detection, a surround view camera and adaptive cruise control.
The best part is these systems not only work, but they’re well calibrated so they generally don’t interfere with the core driving experience.
Additionally, the Touareg has a suite of eight airbags and maintains a maximum five-star ANCAP safety rating achieved in 2018.
Hyundai Santa Fe
At the start of this review I pointed out some crucial safety information about these SUVs. This new-gen Santa Fe has side curtain airbags which fully cover the occupants in the third row, while the Sorento does not.
For many parents, including me, that could be a deal breaker especially if that's all that separates these two similar SUVs.
Still, the Sorento is a very safe vehicle and scored the maximum five-star ANCAP assessment in 2020. The Santa Fe is still so new that its ANCAP rating isn’t in yet, but there’s nothing to suggest it wouldn’t score five stars, too.
Both SUVs have a large amount of advanced safety technology including AEB which can detect pedestrians, cyclists and other cars, lane keeping assistance, blind-spot warning and rear cross-traffic alert with braking.
For child seats both cars have two ISOFIX points in the second row and two in the third. There are also top tether anchor points for each of the seats in the second and third rows.
Both provide full-sized alloy wheels located under the vehicle.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 9 | 8 |
Ownership
Volkswagen Touareg
The standard five year, unlimited kilometre warranty features with one year of complimentary roadside assistance provided (renewed for another year with each service at an authorised dealer).
Servicing is required once every 12 months or 15,000km and the most affordable way to do it is with pre-packaged service plans bundled in with purchase. These come in at $3400 for five years (a saving of $668 over the a-la-carte program) or $2050 for the three year plan (a saving of $222).
Even in its most affordable form this makes servicing average $680 a year which is a far cry from most affordable brands, but it could be worse considering the complexity of the powertrain.
Hyundai Santa Fe
The Sorento is covered by Kia’s seven-year, unlimited km warranty. Servicing is annual or every 15,000km and over five years the cost averages out to be about $500 per year.
The Santa Fe has Hyundai’s five year, unlimited km warranty and services are recommended annually or every 10,000km, Service cost also averages around $500 each year over five years.
| Santa Fe Hybrid Calligraphy | Sorento Hybrid GT-Line | |
| Score | 8 | 8 |