Ford Territory 2013 Problems

Clearly something is wrong here because wheel bearings should have a much monger lifespan than 12 months. I'd start by checking that the wheel alignment (yes, rear wheels need to be aligned, too) is correct and not putting weird stresses and strains on suspension components which could include the bearings. While you're at it, check the condition of the suspension bushes, too, as these can also allow alignment to become a problem.

Do you tow heavy loads with the car? This can also place huge stress on things like bearings and cause them to wear faster. Also, who replaced the previous set 12 months ago? Can you be sure they didn't over-tighten the new bearings, causing them to wear faster? Were the new bearings a good quality or a cheap replacement? Has the supplier of the bearings received the same complaint from other customers, suggesting a bad batch of bearings could be the cause? I've personally seen a brand new wheel bearing collapse in under 20km because the surfaces had not been hardened properly during the manufacturing process.

Finally, given the wild weather this continent has been experiencing, have you driven through flood-waters at any stage. Unlike fresh water, flood-water is often full of tiny silt particles which get into the bearing and then act as griding paste, causing the bearing to fail super fast.

These units are well known for giving trouble including buttons not working right through to complete failure of the screen and unit. There are, however, companies that specialise in repairing these units and can replace the problem components to bring the unit back to life.

But even if you go with a second-hand unit from a wrecking yard, it should have been tested to ensure it’s working properly before it’s shipped to you. And if it doesn’t work, a reputable parts recycler will offer to replace it.

The problem you face of course, is what happens when the world’s supply of second-hand Territory commands centres dries up. Again, it shouldn’t be a problem as there are aftermarket units designed specifically to fit the Territory’s dashboard that are better quality, deliver better sound and often include features your car may not have such as Bluetooth and mobile-phone mirroring.

Modern cars are really susceptible to power `spikes’ when the battery is being reconnected. Often, these power surges can damage electronic equipment and perhaps that’s what’s happened to the unit in your Territory.

If that’s the case, the unit will need to be removed and repaired by a specialist. The worst-case scenario may involve an entire replacement ICC. It could also be that the ICC requires a code to re-boot it after being disconnected from a power source. If that’s the case, a visit to a Ford dealership might be all that is required.

There shouldn’t be any problem in doing that. If it’s going to be a much longer time, like weeks or months, it might be wise to connect a charger up to the battery to maintain the charge.

It would be a good idea to fit a transmission cooler, particularly if the caravan is a weighty one and the Territory will be working hard.

It’s hard for mechanics if they can’t observe the problem themselves. If it doesn’t make the noise when in their presence they really are in the dark in trying to find the cause. It could be in the front-end, perhaps bushes.

I am guessing it is a diesel. The diesel is known to blow at quite low kilometres and with no warning. Being just five years old, and having done so few kilometres I would approach Ford for help with the cost of repairs as a gesture of goodwill. They could argue that it is out of warranty, and that you bought it second hand, but I think you could argue that it is not reasonable to have an engine fail in these circumstances.

Even though Ford’s warranty has expired the car is still covered by the basic statutory warranty under our consumer law. You need to negotiate with Ford to get them to cover the cost of the repair. You should also check with your insurer to see if this is covered by the extended warranty.

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The TZ Territory is generally robust and reliable, a car that gives little trouble and most owners say they would happily have another one. The problems that arise with them are minor and shouldn't put you off.