Lexus NX VS Hyundai Santa Fe

Though distinctively attractive and obviously well built, the previous NX was quite small for a medium-sized SUV inside, with tight rear legroom.

It also had a nonsense mouse-operated multimedia controller that was fiddly, annoying and counter-intuitive to use.

Thankfully, the new-from-the-ground-up design has rectified both these issues in the latest version.

Now the NX is properly medium-sized, and so easier to get in and out of, as well as palpably roomier front and rear. Employing the RAV4’s TNGA architecture results in a lower and roomier cabin, that benefits all in terms of packaging.

Being the entry-level 250, you might not expect much in terms of interior presentation or style, but Lexus Australia’s product planners have been deft in specifying this grade to make it look luxurious and on-brand.

Body-hugging bolstered perforated leather front bucket seats, in our example finished in a black/cream hue with orange stitching, belie the base-grade reality of the 250. This scheme is also found on the centre console, armrest and door cards, lifting the ambience no end. It looks, feels and smells expensive in here.

The only thing that seems to be missing is a smartphone charger. That's part of a $3K option pack that also throws in a sunroof and foot-operated actuation for the electric tailgate. Not bad.

Then there’s the driving position, with an electrically-operated reach/height adjustable steering column and a multi-configurable seat to help find the right spot. All-round vision is also better than you might expect, no doubt helped out by huge exterior mirrors and a large reversing camera screen.

Typical Lexus-style classy digital instrumentation, directly ahead, are positioned in such a way that you’re not really aware of/missing the available head-up display in higher grades. Though it takes a quick amount of familiarisation, all the info there is ultimately clear and easy to take in.

The same applies to the now touch-only centre screen, which has a slick rich finish and tactility, and also encompasses the climate-control display.

Along with banishing the dreaded mouse pad, kudos to Lexus for also installing physical switches or buttons for the most-used items – audio volume, temperature setting, and front and rear window demisting.

These and the simplified sub-screen menus for navigation, wireless telephony/audio streaming, vehicle diagnoses and vehicle settings amongst other features, is quickly second-nature in their accessibility and operation. And the sound system quality is great too.  

One of our very few complaints concerns the Apple CarPlay experience, which seems needlessly complicated to return to if you temporarily switch away from it to the NX’s native multimedia system. Confusing and distracting. 

Never mind. There are minivan levels of practicality at work here, from the superb and easily manipulated ventilation system to the seemingly endless storage options, that include bottle holder capability in the doors, a clever lid operation for the huge centre console and properly engineered cupholders.

Lovely lush materials of satisfying quality are further plus points.

We’re also fans of the NX’s electric door opening system with a failsafe handle, meaning you can grasp the door handle inside or out and a solenoid activated by a press in of a thumb releases the door quickly and naturally in a single action; it feels… upmarket and ergonomic once accustomed to.

Accessing the back seat is easy due to the latest model’s larger proportions. Much of the same applies out back as the front seat area in terms of quality of finish and attention to detail. Sculptured and enveloping backrests (adjustable for two reclining positions), a well-padded cushion and more-than-sufficient space for two burly adults or three smaller people means this NX is more family friendly than the swoopy exterior styling suggests.

We’re also happy to find large people-facing air vents, two USB and a 12V outlets, one-touch electric windows with that premium-car soft close mechanism, overhead LED lights, grab handles, centre armrest with cupholders, map storage behind both front seats, coat hooks and good lines of vision further enhance the appealing and comfortable back seat environment. It feels like a Lexus should.

Further back than that, after releasing the electric tailgate via either an interior button or exterior switch, you’ll find that the boot has a fairly high loading lip, but then offsets this with a long, flat floor with matching levels of appropriate-quality finishes. Another 12V plug and two bag hooks are included, along with ample lighting and tie-down hooks. There’s also a hidden deep storage compartment underneath the floor, due to the discontinuation of a spare wheel (due to runflat tyres, remember).

Capacity is rated at a fairly ordinary 520 litres, extending to 1411L with the split/fold backrests folded. You’d expect a remote actuation for the latter like Mazda wagons have had for decades, but none is found at this price point.

Note there is no solid cargo cover either, just a flexible/flimsy fabric item that’s foldable and easily stored.

Overall, though, despite of its base positioning within the NX hierarchy, the 250's interior experience is in keeping with the brand's image.

Not all SUVs are created with equal practicality and even though the Santa Fe and Sorento are much the same in many ways one of these vehicles is more spacious, has better storage and a bigger boot. Oh, and it has two wireless phone chargers, not one.

Yes, it’s the Santa Fe. Not just the more practical one because it’s shaped like a box, although that does have something to do with it. What makes the Santa Fe so much more practical is the interior design with storage more of a priority.

Look at the area under the centre console - there’s a tray big enough for a backpack or handbag. And above it are the two wireless phone chargers, USB ports and cupholders.

There’s the glove box, of course, but above that is a shelf with a grippy surface for keys or wallets and purses. And above that is one of the weirdest contraptions I’ve seen not just in a car, but anywhere - a sterilisation compartment.

It looks like another glove box but it’s actually a space to put anything you want decontaminated - freed from bacteria and germs using UV-C radiation. Stop looking at me like that, I’m serious.

You put your phone in, shut the door, press the UV-C button on the dashboard and 10 minutes later - bing! - your phone is sanitised. Have a look at the video we've made if you still don’t believe me.

The second row of the Santa Fe has excellent legroom, even for me at 189cm tall, and good headroom, too.

For storage, I love the way the centre console box between the driver and front passenger can also be opened from the back by the second row passengers. And below that is a long, deep drawer.

The second row also has door pockets, cupholders and directional air vents, plus USB ports in the sides of the front seats.

Third row seats in SUVs are never the most accommodating for someone my height, but the Santa Fe’s offer good leg and headroom for children. There’s also a USB port on either side along with air vents with fan control and cupholders.

Worth noting the Santa Fe’s large and tall rear doors made putting our toddler into her car seat easier than in the Sorento with its more angular aperture.

The Santa Fe and Sorento have dark-tinted privacy glass for the rear windows and pull-up sunshades.

The six-seat option for the Santa Fe reduces this SUV’s practicality in a couple of ways. Obviously, you lose the capability of carrying seven people, but not being able to have a middle section to slide across to the other side or even just place items on is a problem.

A hire car company might prefer the six-seat option, but if you have a family the seven-seater is the way to go. Not only does it cost less, it's more practical. 

The Sorento is by no means impractical, but compared to the Santa Fe there are fewer storage areas in what feels a more compact cabin.

Up front in the Sorento there’s a wireless phone charger forward of the shifter but it’s in a small hidey hole which makes retrieving the phone tricky.

There are USB ports there, too, as well as cupholders and big door pockets. You won’t find a floating centre console with storage underneath as in the Santa Fe, or shelves and there's no sign of a sterilisation compartment.  

In the second row the Sorento has little buckets in the doors, bottle holders and more cupholders in the centre folding armrest. USB ports are in the sides of the front seats along with power adjustment controls.

There’s good legroom and headroom in the second row,  and directional air vents in the rear of the centre console.

The third row is on the cramped side for me, but most third rows are and they’re really for kids. My eight-year old son wanted me to let you know the windows for back seats in the Sorento are tiny, while the Santa Fe has much larger windows. There are still storage wells, USB ports and fan controls with air vents, though.

The Santa Fe and Sorento both have small cargo capacities when the third row is in place but there's enough space for one carry-on luggage-sized suitcase. With the third-row seats folded flat the Sorento has a volume of 608 litres while the Santa Fe is slightly larger at 628 litres.