Lexus NX VS Lexus RX
Lexus NX
Likes
- Affordability and equipment
- Elegant outside, luxurious inside
- Hugely quieter and more refined than before
Dislikes
- Driver-assist tech could use some Aussie road tuning
- Hard to tell apart from previous design
- NX 250 engine needs the open road to truly shine
Lexus RX
Likes
Dislikes
Summary
Lexus NX
As far as clichés go, attempting to make “a silk purse from a sow’s ear” couldn’t be more apt than when contemplating the original NX of 2014.
What was essentially the Lexus-fication of the vocal, fidgety and thirsty old Toyota RAV4 may have worked a treat sales-wise, but proved trickier when assessed against the lens of a BMW X3, Audi Q5 and Volvo XC60 rival.
The earliest NX just wasn’t refined enough.
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This was especially true following the reborn RAV4 arrival in 2019, proving to be embarrassingly more competent – even compared to most luxury midsized SUV alternatives.
Now, finally, the NX redesign has followed suit, moving on to a variation of the Toyota’s stronger, quieter and more advanced TNGA architecture (dubbed GA-K) as a starting base.
Speaking of which, let’s dive straight into the least-expensive version, the NX 250 Luxury 2WD auto, to find out if the most popular Lexus model in Australia has finally found its mojo.
| Safety rating | |
|---|---|
| Engine Type | 2.5L |
| Fuel Type | Premium Unleaded Petrol |
| Fuel Efficiency | 6.9L/100km |
| Seating | 5 seats |
Lexus RX
For those of us unlucky enough to remember the first Lexus RX to launch in Australia, the memories aren’t the fondest.
If you can’t remember it, just picture the stodgiest-looking SUV you can - make it so bland a mere picture of one could cure insomnia - dragging a glass-walled cube behind the rear wheels.
All of which makes the current-generation RX so incredible. I mean, just look at it; those big rims, the 3D-effect grille, the outrageous lines and creases. It’s about as far removed from its snooze-worthy predecessors as it is possible to get.
Little wonder, then, it has emerged as the second-strongest performer in the Lexus line-up. And with the RX recently refreshed (and with a seven-seat RX L model added for the first time) its high time we took a closer look at the Japanese premium brand’s large SUV.
Read More: Lexus RX 450h 2018 review: snapshot
Read More: Lexus RX 450hL 2018 review: snapshot
Read More: Lexus RX 350 2018 review: snapshot
Read More: Lexus RX 300 2018 review: snapshot
| Safety rating | |
|---|---|
| Engine Type | 3.5L |
| Fuel Type | Premium Unleaded Petrol |
| Fuel Efficiency | 9.6L/100km |
| Seating | 5 seats |
Verdict
Lexus NX9/10
So, is the cheapest Lexus NX the grade you’d skip? Depends on where you live and drive.
If you’re urban based and bound, save up a bit more and go the petrol-electric hybrid; otherwise, out on country roads especially, the spirited and sporty NX 250 is more than up to the task.
Either way, though, the latest NX is finally fit to fight the other premium brands’ medium SUV efforts, head on and held up high. Welcome to big mid league, Lexus.
Ignore or underestimate at your own peril, everybody else.
Lexus RX7.9/10
A comfortable and ferociously well-equipped offering (even from the cheapest trim level) - and with a very good ownership package to boot - the RX has earned its place high in the Lexus pecking order.
There are faster, more pulse-quickening SUVs available, of course, but as a sedate suburban warrior, the RX is hard to fault. For ours, we'd be opting for the bang-for-bucks sweet spot of the Luxury trim, paired with the punchy-but-efficient hybrid powertrain.
Design
Lexus NX
Lexus says that nearly one million of the original-shape NX versions were produced, so there’s no way that the brand was going to mess with the styling of the latest version. Which explains why picking new from old is a serious case of trainspotting.
But that migration to the TNGA GA-K platform has brought some benefits from a design point of view. The styling now breathes more, especially when viewed rear-on, thanks to a body that’s 20mm longer and wider, as well as a handy 30mm wheelbase stretch.
Drilling into the details, the headlights have an LED ‘tick’ motif, the corporate ‘spindle’ grille isn’t as in your face and the rear gains ‘LEXUS’ lettering spelled out, probably to accentuate stance.
Crisp and elegant, the design works well. This is a handsome machine. Looks expensive too.
Lexus RX
This current RX is like the butterfly that’s emerged from the caterpillar-cocoon of the older models, looking plenty premium and serving up road presence by the bagful.
No matter which model you go for, you’ll find the angry 'Spindle Grille' up front (which, for ours, is reminiscent of the Predator’s toothy grin, while 20-inch alloys are an impressive size, and a very un-Lexus body kit wraps from the front end all the way around to the rear spoiler.
The interior (check out the interior photos for a closer look) is premium-feeling, if a little busy, with the doors and dash covered in a combination of soft-touch materials and padded leather.
The brushed aluminium-look central tunnel that separates the front seats is super wide, as it houses the cupholders, drive-mode selector and the strange mousepad that controls the entertainment system, but feels nice under the touch and becomes a kind of focal point in the cabin.
Practicality
Lexus NX
Though distinctively attractive and obviously well built, the previous NX was quite small for a medium-sized SUV inside, with tight rear legroom.
It also had a nonsense mouse-operated multimedia controller that was fiddly, annoying and counter-intuitive to use.
Thankfully, the new-from-the-ground-up design has rectified both these issues in the latest version.
Now the NX is properly medium-sized, and so easier to get in and out of, as well as palpably roomier front and rear. Employing the RAV4’s TNGA architecture results in a lower and roomier cabin, that benefits all in terms of packaging.
Being the entry-level 250, you might not expect much in terms of interior presentation or style, but Lexus Australia’s product planners have been deft in specifying this grade to make it look luxurious and on-brand.
Body-hugging bolstered perforated leather front bucket seats, in our example finished in a black/cream hue with orange stitching, belie the base-grade reality of the 250. This scheme is also found on the centre console, armrest and door cards, lifting the ambience no end. It looks, feels and smells expensive in here.
The only thing that seems to be missing is a smartphone charger. That's part of a $3K option pack that also throws in a sunroof and foot-operated actuation for the electric tailgate. Not bad.
Then there’s the driving position, with an electrically-operated reach/height adjustable steering column and a multi-configurable seat to help find the right spot. All-round vision is also better than you might expect, no doubt helped out by huge exterior mirrors and a large reversing camera screen.
Typical Lexus-style classy digital instrumentation, directly ahead, are positioned in such a way that you’re not really aware of/missing the available head-up display in higher grades. Though it takes a quick amount of familiarisation, all the info there is ultimately clear and easy to take in.
The same applies to the now touch-only centre screen, which has a slick rich finish and tactility, and also encompasses the climate-control display.
Along with banishing the dreaded mouse pad, kudos to Lexus for also installing physical switches or buttons for the most-used items – audio volume, temperature setting, and front and rear window demisting.
These and the simplified sub-screen menus for navigation, wireless telephony/audio streaming, vehicle diagnoses and vehicle settings amongst other features, is quickly second-nature in their accessibility and operation. And the sound system quality is great too.
One of our very few complaints concerns the Apple CarPlay experience, which seems needlessly complicated to return to if you temporarily switch away from it to the NX’s native multimedia system. Confusing and distracting.
Never mind. There are minivan levels of practicality at work here, from the superb and easily manipulated ventilation system to the seemingly endless storage options, that include bottle holder capability in the doors, a clever lid operation for the huge centre console and properly engineered cupholders.
Lovely lush materials of satisfying quality are further plus points.
We’re also fans of the NX’s electric door opening system with a failsafe handle, meaning you can grasp the door handle inside or out and a solenoid activated by a press in of a thumb releases the door quickly and naturally in a single action; it feels… upmarket and ergonomic once accustomed to.
Accessing the back seat is easy due to the latest model’s larger proportions. Much of the same applies out back as the front seat area in terms of quality of finish and attention to detail. Sculptured and enveloping backrests (adjustable for two reclining positions), a well-padded cushion and more-than-sufficient space for two burly adults or three smaller people means this NX is more family friendly than the swoopy exterior styling suggests.
We’re also happy to find large people-facing air vents, two USB and a 12V outlets, one-touch electric windows with that premium-car soft close mechanism, overhead LED lights, grab handles, centre armrest with cupholders, map storage behind both front seats, coat hooks and good lines of vision further enhance the appealing and comfortable back seat environment. It feels like a Lexus should.
Further back than that, after releasing the electric tailgate via either an interior button or exterior switch, you’ll find that the boot has a fairly high loading lip, but then offsets this with a long, flat floor with matching levels of appropriate-quality finishes. Another 12V plug and two bag hooks are included, along with ample lighting and tie-down hooks. There’s also a hidden deep storage compartment underneath the floor, due to the discontinuation of a spare wheel (due to runflat tyres, remember).
Capacity is rated at a fairly ordinary 520 litres, extending to 1411L with the split/fold backrests folded. You’d expect a remote actuation for the latter like Mazda wagons have had for decades, but none is found at this price point.
Note there is no solid cargo cover either, just a flexible/flimsy fabric item that’s foldable and easily stored.
Overall, though, despite of its base positioning within the NX hierarchy, the 250's interior experience is in keeping with the brand's image.
Lexus RX
With dimensions stretching 4890mm long and 1895mm wide, the RX sits squarely in the large SUV category, and there’s plenty of space for riders in both the first and second row.
Up front, there is a cup holder for both driver and passenger and extendable pockets in each of the front doors, and the deep cubby that separates the front seats adds plenty of storage space, and is home to two USB connections, a power outlet and and aux connection, but there is no sunglass holder.
The interior dimensions ensure there’s plenty of space in the back seat, although the central stack that houses the air vents and another power outlet does jut out into the rear legroom of the middle-seat passenger. There are two bonus cupholders hidden in a pulldown divider that drops from the middle seat, and two ISOFIX attachment points along the backseat.
Open the automatic tailgate (by waving your hand in front of the Lexus badge) and you’ll find 453 litres of luggage capacity, with boot space increasing to 942 litres by folding the backseat down. Theres’s a sliding cargo cover (the SUV version of a tonneau cover), too.
Price and features
Lexus NX
Priced from $60,800 (all prices are before on-road costs), NX 250 Luxury equipment levels are – in a word – generous for an entry-level proposition. In fact, we thought our test vehicle arrived jam-packed with options, but what’s in the photos is standard fare.
There’s no scrimping on safety, for example, with eight airbags, autonomous emergency braking (AEB), front and rear cross-traffic alert, blind-spot monitor, lane-keep and steering assist, adaptive cruise control, LED lights with auto high beams and Safe Exit Assist – which won’t allow doors to open if vehicles or cyclists are whizzing by and in danger of being struck. Clever.
The NX 250 also scores keyless entry/start, a 9.8-inch touchscreen featuring ‘Hey, Lexus’ voice control, sat-nav, Apple CarPlay/Android Auto, digital radio, powered steering column adjustability, electric front seats with heating, dual-zone climate control, a powered tailgate and 18-inch alloys running on 235/50 runflat tyres (so no spare wheels whatsoever).
About the only thing we’d like is a smartphone charger, though that’s available as part of a $3000 Enhancement Pack 1, which also throws in a sunroof and kick-sensor activation for that powered tailgate. All for under $64K. Job done.
This is provocative pricing. A base Genesis GV70 RWD starts at $68,500, a Q5 35 TDI diesel FWD costs from $68,350 or nearly $73,000 for the quattro petrol AWD – as does XC60 Plus B5 AWD, an X3 sDrive20i RWD is $76,600 and a GLC 200 RWD is now from $77,305.
Even with the Lexus’ EP1 box ticked, they make the NX 250 seem like conspicuously good value for money.
You’ll find luxuries like leather, adaptive headlights, instrumentation head-up display, a larger touchscreen, vented seats, surround-view camera, premium audio and 235/50 R20-sheathed 20-inch alloys in the bestselling 350h hybrid grade, in either swishier Sports Luxury or racier F Sport grades; both begin at $73,100, AWD adds $4800 and another (rear-sited) electric motor, while that price also covers the rapid and non-hybrid 350 Turbo AWD F Sport.
The flagship NX is the 450h+ F Sport AWD plug-in hybrid electric vehicle (PHEV) from $89,900. The company’s (and Toyota’s) first such tech for Australia.
All NXs include Lexus’ ‘Encore’ aftersales subscription program offering myriad offers and services including “free” car rental.
Lexus RX
The Lexus RX arrives in plenty of trim and engine combinations, so exactly how much yours will cost is largely up to you.
The minimum RRP, though, is $74,251, which will buy you an RX300 Luxury. A little further up the price list lives the RX350 Luxury, at $81,421, which makes use of a bigger engine, while the hybrid RX450h Luxury will set you back $90,160.
The range then steps up to the second of three trim levels, the F Sport, for which you’ll be paying $86,551 for the RX300, $93,721 for the RX350 and $102,460 for the RX450h.
Finally, the range tops out with the Sport Luxury trim, which will push the budget to $92,701 for the RX300, $99,871 for the RX350 and $108,610 for the RX450h.
Okay, so that’s what you’ll be paying. But take a deep breath now, we’re dive into the model comparison.
Even the Luxury-badged cars are a premium package, arriving with 20-inch alloy wheels, tinted windows, a powered tailgate, LED headlights and fog lights (with daytime running lights) , a smart key with keyless entry, roof rails and rain-sensing wipers. Inside, expect a laundry list of standard features, including dual-zone climate control, sat nav (which, as far as GPS navigation systems go, is a breeze to operate), push-button start and leather trim.
Your 8.0-inch screen (it’s not a touch screen) pairs with digital radio and 12 speakers, there’s Bluetooth for your MP3s, as well as wireless charging (though iPhones require a special case), and you get heated and cooled front seats, too. Be warned; there is no Apple CarPlay or Android Auto anywhere in the range.
Step up to the F Sport - a pseudo sport edition - and you’ll add a bigger, 12.3-inch infotainment screen that adds a CD player and DVD player and pairs with a better Mark Levinson sound system complete with 15 speakers (including a subwoofer). You get a new colour head-up display (HUD), too, and a whole heap of sport-flavoured styling flourishes.
Compare that to the Sport Luxury, which adds with soft leather trim elements, heated seats in the second row (vs just the front seats on the F Sport trim) and a power folding function for the backseat. There’s no heated steering wheel here, but then, who needs one in Australia? The adaptive front lighting system cn be switched off, too, should you prefer the traditional approach.
Colours include 'Titanium' (metallic grey), 'Sonic Quartz' (white), 'Premium Silver', 'Onyx' (a kind of black), 'Graphite Black', 'Vermilion' (red), 'Metallic Silk' (rose gold), 'Deep Metallic Bronze' (a fancy brown) and 'Deep Blue'.
How many seats? That would be five. If you want a third row seat, then you’re shopping for the RX L, as the standard RX is strictly a five-seat affair.
A thick accessories catalogue includes specialty floor mats, roof rack and boot liner options, bull bar, nudge bar and rear seat entertainment system options, as well as a panoramic sunroof, which will set you back $3675. You won't find Homelink though (which automatically opens your garage door), as it's yet to be made available in Australia.
Under the bonnet
Lexus NX
There are two ways of looking at this.
Yes, the NX 250 is powered by a variation of the same engine found in the humble base Camry Ascent in Australia at almost half the price. On the other hand, it’s a Toyota powertrain and everything that’s good and reliable and dependable about that. Which is not always the case with premium SUVs.
Dubbed Dynamic Force, which may imply forced-induction like a turbo or supercharger but there isn’t any, the 2487cc 2.5-litre naturally aspirated direct-injection D-4S twin-cam four-cylinder engine delivers 152kW of power at 6600rpm and 243Nm of torque at between 4000rpm to 5000rpm.
Drive is sent to the front wheels only, via an eight-speed torque-converter automatic. Tipping the scales at a pretty hefty 1705kg, it’s nonetheless the lightest NX, and manages a power-to-weight ratio of 89.1kW per tonne. That’s about the same as a GLC 200, which uses a 2.0-litre turbo petrol engine.
Lexus RX
There are three (petrol) engine size options on offer; a turbocharged 2.0-litre in the RX300, a punchy V6 in the RX350 and a hybrid set-up in the RX450.
First up, the four-cylinder turbo engine serves up 175kW/350Nm (decent specs for a smaller engine), channelling it through a six-speed automatic gearbox and sending it on to the front wheels.
The six-cylinder petrol engine is good for 221kW/370Nm, sending that power to all four wheels via an eight-speed automatic transmission.
The hybrid (it’s not a plug-in hybrid) option uses the exact same engine, but paired with an electric motor that lifts the total output to 230kW/335Nm. That combination pairs with a CVT auto, sending its horsepower to all four wheels.
All are petrol powered (there are no diesel or LPG options, and no manual transmission, for that matter), and for ours, the combined engine specs of the hybrid powertrain make the most - and most expensive - sense.
While the Luxury, F-Sport and Sport Luxury models all have adjustable drive modes (including Eco mode), tweaking throttle response and gearing, only the Sport Luxury serves up true variable suspension.
The F Sport and Sport Luxury also make use of the Lexus AWD system (though 4WD aficionados will notice the lack of low range that prevents it being a true 4x4). The RX300 is front-wheel drive, with no rear-wheel drive options anywhere in the range.
Expect a braked towing capacity of at least 1000kg (provided you’ve picked a tow bar/tow hitch receiver from the accessories catalogue) with a gross vehicle weight that starts from 2500kg.
For reported problems and maintenance, including transmission problems, battery and oil type, and changing your timing belt or chain, see our owner’s page.
Efficiency
Lexus NX
Rated Euro6b, the NX 250 demands 95 RON premium unleaded petrol. Same as Camry, actually,
We recorded a decent 9.7 litres per 100km during our time using the NX 250 in city, urban and rural conditions, against the trip computer’s 9.5L/100km and the official combined average of just 6.9L/100km.
Note this may be so because there was a lot of fast back-road driving, as the engine loves a rev and there’s a palpable wave of power that comes on strongly between 5000rpm and 6500rpm. A bit like Mazda’s naturally-aspirated units, but just not as sonorous.
At 55 litres, the fuel tank will allow for up to 797km based on the combined average cycle between refills.
Lexus RX
For the smaller, turbocharged engine, Lexus claims fuel economy of 8.1 litres per 100km on the combined cycle, with emissions pegged at 189g/km of CO2. Stepping up to the RX350 increases fuel consumption numbers to 9.6L/100km and 223g/km, while the hybrid gets by with impressive mileage of just 5.7L/100km and 131g/km.
Expect a 72-litre fuel tank that requires 95RON fuel in the 300 and 350, while the hybrid’s fuel tank capacity is 65 litres.
Driving
Lexus NX
The NX 250 truly is a tale of two cars.
Around town, it is utterly capable and benign. The 2.5-litre atmo four-pot petrol unit is a revvy, raucous sort of engine, pulling away strongly off the line, responding quickly to pressing down on the throttle, shuffling up through seven of the lower gears smoothly (top is a highway overdrive), and generally being an easy vehicle to drive.
About the only concern is how noisy the engine can become if you’re needing to accelerate hard, with a definite mechanical zing that gives the Lexus a bit of a hoon attitude. We’re also a little hesitant about using the Sport mode in built-up areas, as ratios are held on to whether up or down shifting, amplifying the loud nature of this powertrain.
Other aspects of the NX 250’s driveability around town rate highly: light yet linear steering, with a tight turning circle providing easy manoeuvrability and parking; firm yet still absorbent suspension, offering an appropriately isolating ride over most bad road surfaces; and an overall sense of sound engineering. It seems quieter than an equivalent RAV4, more importantly.
Which led us to initially conclude that, in an urban environment, you’d naturally pay the extra $3K for the NX 250 Hybrid, to eliminate that noisy engine when pushing down hard on the throttle. Easy.
However, then we ventured out on a long rural drive, a few couple of hundred kilometres from the big city. On country roads, the NX 250 really sparks up in a most compelling way.
Yes, the engine is still a bit rowdy, but as the revs rise and the needle edges near the 6800rpm red line, the Lexus just keeps on building up speed rapidly, providing an unexpectedly sporty edge. Above 5000rpm this thing still has plenty of oomph, relying on a deep well of power to really extend its legs.
It also makes sense to slot the auto lever into manual, and use the finely positioned paddle shifters. That’s when you’re most aware of the gearbox being a torque-converter auto, with defined and assertive selections. It’s a good way to feel involved in the experience too.
Actually, as a mechanical ensemble, it all comes together at speed; that light and easy steering remains relaxed yet reactive, weighing up nicely if you choose Sport. The handling maintains a fluid, connected feel, with ample levels of grip from the Bridgestone tyres.
It occurred to us that driving the NX 250 Hybrid out on rural backroads would deny the enthusiast of the base model’s lightness and agility, since the latter weighs hundreds of kilos less; the brakes are perfectly modulated instead of feeling vaguely mushy and/or trigger happy as with many electrified SUVs; and – even with the road noise being well-supressed – you’re far less aware that the atmo petrol engine is singing loudly at speed.
Plus, the ride out in the sticks, even on our craggy old test strip that would jar the bones of some other midsized SUVs, remains calm and comfortably firm. That’s real progress for the NX.
We’d appreciate a bit more nuance in the way the stability control kicks in (quite late) to catch the tail; while the driver-assist tech like the adaptive cruise control and lane-keep assist do their jobs admirably, the latter’s constant chiming can be annoying; and there's a fair amount of road-noise intrusion over coarse bitumen. Like most midsized luxury SUVs, actually. Still quieter than a RAV4, though.
No jarring faults then. Lexus has done its homework and fixed most of the things that annoyed or infuriated us about the previous generation version. Good work.
Lexus RX
If BMW serves up the 'ultimate driving machine' and Mercedes delivers 'the best or nothing', then surely the review tag line for the RX SUV range should be 'easy like a Sunday morning'.
Sure, there are sportier-feeling SUVs - and faster ones, too - but there is an easy comfort to the way the RX goes about its business that you’ll undoubtedly appreciate more frequently than you would harder suspension, more in-touch steering and the endless pursuit of speed and 0-100 performance figures.
For the record, though, the hybrid cars will sprint from 0-100km/h in a brisk 7.7sec, a smidge quicker than the 8.0sec of the regular V6. The RX300 records a far more leisurely 9.2sec.
Probably most impressive, the RX doesn't feel overly large and cumbersome, and nor does its turning radius, and it’s equally at home in the cramped inner city as it is eating up kays on the freeway. The six- or eight-speed transmission is silky-smooth seamless, switching between cogs without you even noticing, and the cabin is commendably quiet - especially when you're coasting though the ‘burbs - locking the worst road noise outside out of the cabin.
You can inject a little excitement by selecting 'Sport' or 'Sport +' via the central dial, tweaking the accelerator and steering settings, and in Sport Luxury cars, firming up the suspension, removing some of the lolling about in corners, though there’s no air suspension.
While the F-Sport and Sport Luxury cars are AWD-equipped, the off road capability is hampered somewhat by its ground clearance, big chrome-look wheels and skirtings. This is an SUV built for the city over the bush, but you likely don’t need us to tell you that.
Safety
Lexus NX
Tested in July, 2022, the latest NX range delivers a five-star ANCAP crash-test rating. It managed high scores in all four categories: Adult, Child and Vulnerable Road User protections, and Safety Assist technologies.
You’ll find eight airbags (providing coverage to all outboard occupants, also taking in dual-front occupant knees and centre item to stop lateral head strikes).
The AEB system with intersection assist works between 5-80km/h for pedestrian and cyclist detection and works day and night, while the car-to-car protection works between 5-180km/h.
Then there’s lane-tracing, lane-keep and steering assist, that works between 50-200km/h, as well as blind-spot monitoring, adaptive cruise control with stop/go functionality, auto high beams, road sign recognition, front as well as rear cross-traffic alert, reverse parking cameras, all-round parking sensors, tyre pressure monitors and Safe Exit Assist – which won’t allow doors to open if passing cyclists or pedestrians are in danger of being struck.
There’s also Intersection Turn Assist, providing early brake activation if required, Emergency Steering Assist (extra steering assistance to help keep the vehicle in its lane) and Emergency Driving Stop System.
As with most new vehicles nowadays, anti-lock brakes with brake-assist and electronic brake-force distribution is also standard, along with stability and traction control systems. Lexus provides three rear-seat child-seat tether anchorages and two ISOFIX latches, fitted to the outboard positions of the back bench.
Lexus RX
Even the cheapest RX (which, admittedly, isn’t all that cheap) arrives with a long list of standard safety features, including a reversing camera, blind spot monitor with rear cross-traffic alert, AEB, lane assist and parking sensors (but no park assist).
You’ll also find 10 airbags, and twin ISOFIX mountings for you baby car seat, as well as cruise control and the usual suite of braking and traction control systems.
The Lexus RX received a five-star ANCAP safety rating, the best possible ratings outcome, when tested in 2015. The Lexus RX is built in Japan.
Ownership
Lexus NX
Since the beginning of 2021, Lexus offers a five-year, unlimited kilometre warranty with roadside assistance. It used to be four years.
Service intervals are at 12 months or 15,000km, whichever comes first.
The NX also includes three years and 45,000km of capped-price servicing, with each one costing $495 – and as we’ve noticed in the recent past, that is very highly competitive pricing for a luxury brand.
Plus, there’s also Lexus’ ‘Encore’ aftersales subscription program offering myriad offers and services.
Lexus RX
Expect a four-year/100,000km warranty (that's 12 months longer than BMW or Mercedes-Benz, so think of it as a kind of extended warranty), and the RX will require a trip to the service centre every 12 months or 15,000km.
Your first service cost is gratis, and the total maintenance cost for each service is available online - so there are no surprises at the dealership.
For common problems, complaints, issues and the like, visit our Lexus RX owner’s page. But your owner’s manual should be required reading, too. Traditionally, Lexus product ranks well in reliability ratings, resale value and initial value rating charts.