Mazda CX-8 VS Mercedes-Benz GLA-Class

The CX-8 is a very practical family hauler because there's ample room in all three rows. Yes, even adults will be able to squeeze into that third row without too many complaints!

All rows enjoy well-cushioned seats and up front they are electrically adjustable, but unfortunately, only the driver's side has lumbar support.

The middle row can slide forward manually or by using the electric button found on the side of the seats... but doing it yourself is way faster.

They do slide far enough forward that you won't embarrass yourself too much when you have to clamber into the third row. Where the seats have a 50/50 split-fold and manual adjustments (accessed via the boot).

In the first two rows there are lots of individual storage options but the front enjoys the most. The middle console is deep enough to be useful and I like the dual opening lid. Each row gets a couple of cupholders and drink bottle holders, too.

The charging options are great, with each row getting two USB-C ports and the front getting a wireless charging pad and 12-volt socket.

All of the controls and dials feel within easy reach and the 10.25-inch touchscreen multimedia system graphics are clear.

You can use it as a touchscreen or opt for the rotary dial but switching between the two was awkward for me. Especially, since the touchscreen function is disabled when you are using the wireless Apple CarPlay. This also has wired Android Auto, for those users. 

The amenities are practical throughout with a dark headliner, three-zone climate control and heated outboard seats and retractable sun-blinds in the middle row.

Good news for families because there are five top-tether points across the back rows and ISOFIX child seat mounts on the outboard seats in middle row, in case you need them.

You can fit a 0-4 rearward facing child seat and it shouldn’t impact on front passenger comfort. 

My six-year old found it super easy to get in and out of this car because of the 205mm ground clearance and wide door apertures. He enjoyed the high seating position, too, but was disappointed he couldn’t see out of the sunroof!

The boot space is a bit cramped with all three rows are in use at 209L but folding the third row opens up a more respectable 775L - perfect for the average family and its stuff!

The loading space is level, with the temporary spare tyre and clever storage compartments housed underneath. There is a retractable cargo blind and net, luggage anchor points and a 12-volt port, too. 

And, as always, I love a powered tailgate, which this has!

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.