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Mercedes-Benz Vito


Citroen Berlingo

Summary

Mercedes-Benz Vito

The Mercedes-Benz Vito van competes with 10 rivals in Australia’s mid-size (2.5-3.5-tonne GVM) commercial van market.

Compared to Toyota’s dominant HiAce, which commands around 35 per cent of sales in this segment, the significantly more expensive Vito’s 4.0 per cent market share pales by comparison.

So, we recently put the three-pointed star’s MY23 contender to work for a week to ponder if its prestige pricing is justified.

Safety rating
Engine Type2.0L turbo
Fuel TypeDiesel
Fuel Efficiency6.9L/100km
Seating2 seats

Citroen Berlingo

Citroen, the famous French manufacturer founded in 1919, has achieved global acclaim for daringly bold and brilliant design and engineering that was often ahead of its time.

Despite this, the double chevron badge has suffered a tumultuous ride since the 1970s, including a lifesaving merger with Peugeot in 1976, followed by another near-death experience for Peugeot-Citroen (PSA Group) in 2012. 

Since then, though, major restructuring has seen a remarkable turnaround. Under Inchcape Australasia, which took over PSA’s local distribution in 2017, Peugeot Citroen Australia has a fresh focus on light commercial vehicles, with the venerable Citroen Berlingo holding centre stage with its class-leading payload capacity.

Even so, with less than seven per cent of the local small van segment (under 2.5 tonne GVM), the Berlingo’s market share is dwarfed by French rival Renault’s Kangoo, with 25 per cent, and VW’s kick-butt Caddy, which now commands more than 65 per cent.

However, with an all-new Berlingo range just around the corner and super deals being done with the current model in run-out mode, we put one to work for a week to see if it would be worth a trip to your local Citroen dealer to bag a bargain.

Safety rating
Engine Type1.6L
Fuel TypePremium Unleaded Petrol
Fuel Efficiency7.1L/100km
Seating2 seats

Verdict

Mercedes-Benz Vito8/10

This is a very competent light commercial van that’s nice to drive, either unladen or with a heavy load. It’s also rated to carry more than a tonne (like the HiAce) while towing 2.5 tonnes (one tonne more than the HiAce) which would make it well suited to a wide range of job applications, particularly given the forklift-friendly option of rear barn-doors.

However, even in standard trim, without our test vehicle’s options, it costs about $20K more than Toyota’s dominant rival. So, only a potential buyer can decide if the Vito’s much higher pricing is justified after a decent test drive and consideration of its higher tow rating - and perceived prestige.


Citroen Berlingo8.3/10

Given Citroen’s proud heritage of innovation, the Berlingo has a few unique and quirky features, but is overall quite conventional in its design and performance (though in a well thought-out and practical package).

With sub-$20K run-out pricing, it should have plenty of appeal for commercial customers, as it costs much less than its major rivals yet offers a superior payload.

Is the Berlingo a small van leader or follower? Tell us what you think in the comments section below.

Design

Mercedes-Benz Vito

Our test vehicle rides on a 3200m wheelbase, which is the shorter of two available, resulting in an overall vehicle length of more than 5.0 metres (5140mm) and a tight 11.1-metre turning circle. Its 1915mm height ensures access to underground and multi-storey carparks.

It looks a cut above the usual whitegoods-on-wheels appearance of commercial vans with its alloy wheels, chrome grille highlights and black metallic paint including the front and rear bumpers. It has MacPherson strut front suspension, semi-trailing arm coil-spring rear suspension (which is excellent under heavy loads) and four-wheel disc brakes.

Although the driver’s bucket seat offers multiple adjustments, the separate bench seat for two passengers has none, but it does include a separate headrest and lap-sash belt for the centre passenger. All are trimmed in black 'Caluma' fabric.

However, if you’re tall with large feet like me, you’ll struggle to find a comfortable position in the centre seat. Given that its base cushion is offset to the left of the floor’s transmission hump, you can’t sit with feet either side of the hump.

The only choices are to squeeze both feet on top of the hump between dash and seat (not enough room for my size-11 Blundstones) or angle both legs across to the left with your feet on the passenger floor and knees pressing into the dash. Either way, travelling three-up is for short trips only, with the smallest crew-member preferably in the middle.


Citroen Berlingo

The smallest Berlingo rides on a front-wheel-drive, 2728mm wheelbase with an overall length of 4380mm and width of 1810mm. Compared to the Caddy, the Berlingo is 46mm longer in wheelbase, 28mm shorter and 37mm wider.

Suspension features MacPherson struts up front and a tidy trailing arm arrangement at the rear, which is well designed for carrying heavy loads. Steering is via power-assisted rack and pinion and four-wheel disc brakes provide reassuringly strong braking. The turning circle is a compact 11.0 metres.

The cabin and cargo bay are separated by a removable grey vinyl screen, with a large clear section in the upper half to allow rear vision for the driver. Citroen says this screen is primarily to reduce air-conditioning requirements, which in turn reduces the A/C load on the engine to optimise performance and fuel economy. 

It’s also claimed to (slightly) reduce noise intrusion from the cargo bay, which is mostly caused by tyre roar through the rear wheel arches. However, Citroen has taken a commendable step in trying to muffle these noise paths by surrounding each wheel arch with large plastic mouldings which are claimed to contain sound-absorbing material.

Glazed rear barn doors with wiper/washer and 180-degree opening, plus solid sliding side doors, are standard issue. The barn doors also feature an asymmetrical design (one wide, one narrow) to off-set the centre pillars and reduce the large blind spot they create in the rear-view mirror. 

The cabin layout is simple and functional with decent-sized door mirrors, although the kerb side would benefit from a wide-angle lens due to a big blind spot for the driver created by the solid side door. The fold-down inboard arm-rest is a nice touch and the cabin is quite spacious, although tall drivers will find the left footrest too high for a comfortable leg position.

Practicality

Mercedes-Benz Vito

With its relatively light 1967kg kerb weight (a HiAce equivalent tops 2200kg) and 3050kg GVM, our test vehicle has a 1083kg payload rating, so it’s a genuine one-tonner. And up to 150kg of that can be carried on the roof, where you’ll find four pairs of mounting points along each side of the roof ready for rack-mounting.

It’s also rated to tow up to 2500kg of braked trailer and with its 5550kg GCM (or how much it can legally carry and tow at the same time) it’s rated to tow its maximum trailer weight while carrying its maximum payload. That’s an impressive and useful set of numbers.

The cargo bay, which offers a competitive 6.0 cubic metres of load volume, is accessed by sliding doors on each side with 822mm opening width (although the top half of the cabin bulkhead encroaches on this) and a swing-up tailgate which restricts forklift access for rear loading (a twin barn-door option is available).

The walls and doors of the cargo bay are lined and its wooden load floor is 2678mm long and 1709mm wide with 1270mm between the rear-wheel housings. So, it could carry two 1165mm-square standard Aussie pallets or up to three 800 x 1200mm Euro pallets, secured using your choice of eight load-anchorage points. There’s also a large storage area at the base of the bulkhead which is ideal for carrying ropes, straps, load-padding etc.

There are numerous personal storage places in the cabin, including large bottle-holders and bins in the base of each door plus a second-tier at mid-height for smaller items. There are also three bins and two cupholders in the top of the dash-pad plus an overhead glasses holder, decent-sized glove box and a sizeable storage compartment hidden beneath the outer passenger seat.


Citroen Berlingo

The Berlingo’s 1433kg kerb weight and 2150kg GVM would normally result in a 717kg payload. However, Citroen’s official payload figure is 133kg higher, at a class-leading 850kg, because PSA calculates kerb weights differently to the norm (typically French). So, 75kg of that can be carried on the roof when shared across three racks with the mounting points provided.

Its robust 3250kg GCM allows up to 1100kg of braked trailer to be towed without any reduction in payload. Citroen states that this GCM applies up to a maximum altitude of 1000 metres above sea level, with a 10 per cent reduction for each additional 1000 metres. So keep those stats in mind if you’re heading for Mount Kosciuszko.

The cargo bay, which offers 3.3 cubic metres of load volume (or 3.7 with passenger sear folded), has a floor length of 1800mm and a roomy 1229mm between the wheel arches. This means it can carry one 1160mm-square standard Aussie pallet, easily loaded with a forklift through the rear barn doors and held in place by six tie-down points. There’s also internal lighting, a 12-volt outlet and sturdy ladder-frame cargo barrier behind the driver. Nothing for the passenger, though.

Cabin storage options include two pockets and a combined cup/bottle holder in each door. There’s also a large lidded compartment and two open bins set into the dash-top, two circular storage slots in the centre display plus two smaller pockets below and beside the gearstick; the latter a slim-line 'holster' complete with USB port.

The single glovebox has two-tier storage, and there’s a full-width cabin shelf overhead. The centre console, which is a module that can be unlocked and removed if you want floor space between the seats, has a cup holder at the front, a big internal storage area with sliding lid in the centre and two cup/small bottle holders at the rear. There’s also lots of vacant space for additional storage under both seats.

Price and features

Mercedes-Benz Vito

Our Vito test vehicle is the 116 CDI MWB (Medium Wheel Base) Van, which with 2.0-litre four-cylinder turbo-diesel engine, nine-speed automatic transmission and rear-wheel drive has a list price of $63,278, plus on-road costs.

Our example is fitted with the optional 'Cargo Package' ($2244) which comprises a twin-passenger ‘Comfort’ front bench seat and cargo bay enhancements including a rear LED interior light, full-width bulkhead with window (which separates cabin and cargo bay) and robust wood flooring.

It’s also finished in optional 'Obsidian Black' metallic paint ($1704) which together with the Cargo Package bumps the as-tested list price to $69,701.

Standard equipment includes niceties like 17-inch alloy wheels with 225/55 R17 tyres and a full-size steel spare, front and rear parking sensors, a reversing camera, tinted windows, leather-wrapped and height/reach-adjustable steering wheel with multiple remote functions, along with a driver’s seat comfort pack with adjustable lumbar support and adjustable base-cushion length which can be extended so it sits right under your knees. Great on long drives.

There’s also a chrome grille and interior highlights package, all-season floor mats, two USB ports and a 12-volt accessory outlet plus a multimedia system with 7.0-inch touchscreen, digital radio and multiple connectivity options including Apple and Android devices, voice-command and more.


Citroen Berlingo

The Citroen Berlingo range comprises three models; the L1 Short Body Manual, L2 Long Body Manual and L2 Long Body Semi-Automatic.

Our test vehicle was the L1 Short Body Manual (aka M Confort VTi), which, with a 1.6-litre petrol engine and five-speed manual gearbox, is normally $22,990. This compares favourably with the Kangoo L1 SWB (1.2-litre petrol/six-speed manual) at $23,990, and is a huge 24 per cent saving over the Caddy TSI220 SWB (1.4-litre petrol/seven-speed dual-clutch auto) at $30,390. 

However, the Berlingo’s run-out price is now a bargain basement $19,990 drive-away, so you’ll save even more up front, plus be eligible for an immediate tax deduction if you're a business owner.

Given it’s a commercial van, our Berlingo came with all the usual visual cues of a hard worker, like the solid white body colour with contrasting black bumpers, door mirrors, handles and side rubbing strips, plus black hub caps inside 15-inch steel wheels with 195/65 R15 Michelin tyres and a matching spare. However, the cabin does at least get floor carpet.

Its standard equipment list includes useful stuff like a rear-view camera and rear parking sensors (essential in any van with solid side doors), guide-me-home headlights, height/reach adjustable steering wheel, RDS stereo sound system with a 7.0-inch touchscreen and multiple connectivity options (including Apple CarPlay, Android Auto and Bluetooth), cruise control with adjustable speed limiter, one-touch electric front windows and more.

Under the bonnet

Mercedes-Benz Vito

The refined and efficient 'OM654' is a 2.0-litre four-cylinder intercooled turbo-diesel which meets the toughest Euro 6 emissions standards using AdBlue. It produces 120kW at 4200rpm and its 380Nm is served at full strength across a broad torque band between 1350-2400rpm, which highlights its flexibility.

The '9G-Tronic' nine-speed torque converter automatic offers fast and smooth shifting and there are four switchable driving modes comprising 'Eco', 'Comfort', 'Sport' or 'Manual', the latter using steering wheel-mounted paddle-shifters.


Citroen Berlingo

The Euro 6-compliant 1.6-litre multi-point fuel-injected four-cylinder petrol engine is conspicuously rev-happy for a commercial vehicle, as evidenced by its tachometer which displays rpm increments all the way up to 7000rpm - with no redline.

The needle has to reach 6000rpm to access the engine’s relatively modest maximum power of 72kW (less than Kangoo/Caddy, which are both turbos), with peak torque of 152Nm (also less) at a relatively high 3500rpm. It also requires 95-octane fuel.

The five-speed manual gearbox has useful spread of ratios for both city/suburban delivery work and load hauling on the highway.

Efficiency

Mercedes-Benz Vito

Mercedes-Benz claims an official combined cycle figure of 6.8L/100km but the dash readout was showing 8.1 at the end of our 348km test, of which about one third of that distance was hauling more than one tonne of payload.

That was lineball with our own figure, calculated from tripmeter and fuel bowser readings, of 8.3 which is outstanding single-digit economy given its big payload and GCM ratings. So, based on our figures, you could expect a ‘real world’ driving range of around 840km from its 70-litre tank.


Citroen Berlingo

Our Berlingo achieved a combined figure of 7.2L/100km over a distance of 422km on a variety of roads and with different loads, including near-maximum GVM. Impressively, that was line-ball with the official combined figure of 7.1. With its 60-litre tank, you could expect a realistic driving range of 580-600km.

Driving

Mercedes-Benz Vito

It offers a comfortable driving position with good eyelines to all mirrors, even though the central mirror’s view through the bulkhead window is slightly obscured by the centre seat headrest.

There’s a vast blind-spot over the driver’s left shoulder caused by the bulkhead and solid cargo bay walls. This requires total reliance on the passenger-side door mirror in traffic, fortunately with the reassurance of blind-spot monitoring and rear cross-traffic alert.

The driver’s seat, with its fold-down inboard armrest and multiple adjustment, is supportive and comfortable even though the recline angle of the backrest is restricted by the bulkhead behind it. Fortunately, there’s enough recline available, even for tall drivers.

The leather-trimmed steering wheel has a luxurious feel which is in stark contrast to the foot-operated parking brake, which lets out a loud spring-loaded ‘twang’ each time you pull the dashboard lever to release it.

It’s nice to drive on a daily basis as the bulkhead seals off cargo bay noise, steering is nicely weighted, the four-wheel discs provide strong braking and the unladen ride quality with four-coil suspension is smooth and supple.

At city and suburban speeds, the nine-speed auto is efficient at keeping the turbo-diesel operating in its broad peak torque band, with energetic throttle response that never feels sluggish.

With adaptive cruise control it also has effortless highway performance, requiring only 1500rpm to maintain 100km/h and 1750rpm at 110km/h. Engine and wind noise are low, but tyre noise varies according to road surface and can be quite intrusive on coarse bitumen at these higher speeds.

To test its payload rating, we forklifted 975kg into the cargo bay. With the raised tailgate restricting forklift access, we could only load one weight-block through the rear and that was only possible using extended tynes on the forklift. The other two blocks were loaded through the side doors.

With driver the total payload was 1065kg, which was less than 20kg under its limit. The coil-spring rear suspension compressed 75mm, which engaged the long rubber cones located inside the coils that provide a second stage of load support and a ride quality that’s free of thumps over bumps. The nose rose 30mm in response.

With more than a tonne on board, the Vito handled the load with ease. Although more accelerator pedal was needed, particularly on hills, the handling remained stable and it glided over bumps.

It also scoffed at our 13 per cent gradient 2.0km-long set climb at 60km/h, self-shifting down to third gear to easily haul this load to the summit.

Engine-braking on the way down, in a manually-selected second gear, wasn’t as effective which is usually the case with relatively small diesels trying to restrain heavy payloads on steep descents. The quartet of disc brakes kept our speeds below the posted 60km/h limit.


Citroen Berlingo

The first thing we noticed was the relatively low cargo-bay noise, combined with low wind and engine noise. The ride quality was firm but acceptable without a load, and the steering responsive and linear in weight, with a strong self-centering effect ensuring good directional stability. 

The slick-shifting manual gearshift was nice to use, with well-defined gates and a light clutch action. Braking response was strong, but four discs designed to cope with a 3250kg GCM could bite hard if you pressed too firmly without a load.

With maximum torque at 3500rpm and peak power at 6000rpm, the 1.6-litre non-turbo engine responded best around town when kept revving freely between those two numbers. Although torque started to fall away sharply below 1800rpm, a useful amount remained between 1800-3500rpm, as evidenced by 2750rpm at 100km/h and 3000rpm at 110km/h in top gear on the highway.

With 600kg in the cargo bay plus a 100kg driver, our 700kg payload was 150kg below GVM. Handling and ride quality with this load was excellent, particularly over large bumps and on heavily patched bitumen roads. Braking was also reassuringly strong and it continued to track straight in cross-winds at highway speeds.

The engine’s rev-happy nature was noticeable on our 2.0km, 13 per cent gradient set climb with this load, finding its sweet spot in second gear at 3750rpm - which it happily pulled all the way to the top. Engine braking on the way down was non-existent, but the powerful brakes easily covered this shortfall.

Safety

Mercedes-Benz Vito

Currently there's no ANCAP rating for Vito models built from January 2023. Even so, our test vehicle is loaded with active safety features in M-B’s latest ‘Adaptive ESPR – Electronic Stability Program 9i’ plus front and (side) window airbags for driver and outer passenger, digital reversing camera with three rear-view modes, heated door mirrors and lots more.

 


Citroen Berlingo

No ANCAP rating here, but a LHD diesel version with dual airbags achieved four stars when tested by Euro NCAP in 2009. Evidence that our local model is aimed at cost-cutting fleet buyers is a front airbag and cargo barrier for driver only, with passenger front airbag and side airbags for both sides only available as optional extras. There’s no AEB either, but you do get an electronic stability control program with traction control and hill start assist, plus a rear-view camera and rear parking sensors.

Ownership

Mercedes-Benz Vito

The Vito is covered by a five-year/250,000km warranty including a 24-hour roadside assist support package. Service intervals are 12 months/25,000km whichever occurs first.

A choice of three capped-price service plans is available, including 'Best Basic Pre-Paid' which covers five scheduled services for a total cost of $4892, or an average of $978 per service.


Citroen Berlingo

A three-year/100,000km warranty includes roadside assistance, plus there’s a five-year anti-corrosion warranty. Scheduled servicing is 12 months/20,000km, whichever occurs first. There is also fixed pricing for the first three scheduled services of $416 (12 months/20,000km), $777 (24 months/40,000km) and $416 (36 months/60,000km).