Renault Megane E-Tech FAQs

Check out real-world situations relating to the Renault here, particularly what our experts have to say about them.

• How can I clear error messages in my 2013 Renault Latitude without going to a dealer?

  A lot of owners of cars such as Peugeot, Mercedes-Benz, BMW, Renault and even Porsche tend to steer away from the higher costs of dealership servicing once the vehicle is out of warranty. That has led to the establishment of a raft of specialists in particular brands who are not factory dealerships. So, the trick is to find such a specialist independent workshop and take the car there.

  Such a workshop should have all the test gear and service equipment, not to mention model-specific know-how, to tackle any job (including this one) without the hourly rate of a factory dealership with its higher overheads.

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• 2022 Renault Arkana door card is rattling

  You won’t void your warranty by having a qualified person look at the car, but since this is Renault’s problem, why would you spend your own money fixing something that should not be occurring in such a new vehicle? If you’re not getting anywhere at dealership level, I would suggest you try Renault Australia’s customer service department. If people went elsewhere every time a dealership mechanic expressed frustration, those same dealerships would be deserted.

  Meantime, I’d have to question whether the original problem was incorrectly diagnosed given that new door cards have not stopped the rattle. The fact that the noise starts and stops according to the position of the window makes me wonder if the cause is not a part of the window actuator or its mechanism. If part of the window regulator is rattling against the door card, it might sound as though the door card itself is the problem when it’s actually something else.

  The bottom line is this: The car is under a factory warranty designed to protect the owner against problems like this one. Legally, Renault Australia is obliged to fix it. Don’t be put off by surly dealership staff; chances are once they understand you know your rights, they probably won’t be quite so eager to dismiss you.

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• What are the best van options for wheelchair modifications?

  From the sounds of things, you need a vehicle that can accommodate the wheelchair as an actual seat in the car rather than having the chair folded and stored for the journey. With that in mind, a van or people-mover is by far the best best bet and the news is good, because there are plenty of choices. For a while there, people were converting Ford Falcon station-wagons for this task, but since the Falcon is no longer made, vans have become the new default vehicle to convert. Which makes plenty of sense.

  There are specialist firms around that will carry out whatever conversion you require and tailor-make the ramps, lock-down points and grab-rails you need to make it work for you. Switched on companies will sit down with you and discuss your precise requirements and engineer something bespoke if necessary.

  At the moment, the list of car choices is pretty long and includes the new Hyundai Staria, VW Caddy, LDV G10, VW Caravelle, Renault Kangoo, Renault Trafic, Hyundai iLoad, Mercedes-Benz V-Class, Toyota HiAce and, in case you need something really big, even the Toyota Coaster. Some of these companies are also registered as NDIS suppliers.

  But don’t rule out a second-hand vehicle, either. There are websites around listing used wheelchair-accessible cars for sale. Some will be ex-taxis, but others can be relatively low-kilometre cars that might just have the exact layout you were looking for.

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