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Toyota Kluger


Mercedes-Benz GLB-Class

Summary

Toyota Kluger

So, a big SUV like the Toyota Kluger Grande is on your shopping list, but how well will a hybrid version work for you?

Chances are you're a parent - the Kluger is a family favourite after all. And if you’re a parent take comfort in knowing this review of the Toyota Kluger Grande Hybrid is being written by a fellow parent.

A parent who has been up since 5:00am with a toddler who threw breakfast on the floor, somebody who’s already done the school run with the eight-year old and is on their third cup of coffee. And it’s only 9:00am. 

What does this have to do with cars? Everything - well, it does for family cars, anyway. 

The family car is a vital tool and if it doesn’t work properly, not just mechanically but in a practical and financial way, it’s not going to be much help. A good family car needs to be easy to use as well.

Because you’re also a sleep-deprived parent I’m not going to make you trawl through this entire review to find out if the Toyota Kluger Grande Hybrid is any good.

So, let me tell you now, it’s excellent and outstanding among its rivals like the Hyundai Palisade, Kia Sorento or Nissan Pathfinder. It’s exceptional for its roominess, cabin storage and low ownership costs. 

Does being a hybrid matter or change things? Absolutely. It'll save you money on fuel and make driving smoother. So, in my books you'd be bananas not get the hybrid version.

So, there you have it - buy it. Seriously. There’s a reason why it's so popular among families.

You only have to look at the car park at the pool I take my son to for his swimming lessons.

Last weekend I ended up in a Kluger traffic jam in there. See, I took a photo because I thought it was funny. My son did not. What would be the collective noun for a group Klugers?

Anyway, the reason why you should continue reading is because I think you don’t need to get the top-grade Grande as it’s too pricey. Read on to save some money and find out more…

Safety rating
Engine Type2.5L
Fuel Type
Fuel Efficiency5.6L/100km
Seating7 seats

Mercedes-Benz GLB-Class

Mercedes-Benz reckons its A B Cs are as easy as a competitor's 1 2 3s, which is why it's adding an all new nameplate to the world's ever-expanding list of premium small SUVs.

What you're looking at here is the GLB, and as the name implies – it's the latest addition to the Deutsche juggernaut's 'compact' family. Mercedes is a little late to the show, though, with its main competitors, Audi and BMW, already offering two small SUVs each.

Not to be outdone, Merc's GLB is a totally different take on the small premium SUV formula, especially since, well, it's not all that small...

Read on to find out what that's about, as well as what we made of the GLB at its international launch.

Safety rating
Engine Type1.3L turbo
Fuel TypePremium Unleaded Petrol
Fuel Efficiency6.5L/100km
Seating7 seats

Verdict

Toyota Kluger8.1/10

The Kluger Grande Hybrid is outstanding among its peers for fuel efficiency, practicality and ownership costs. It's just that this grade is overly expensive. Really the GXL is the sweet spot in the range for value but you do miss out on some good features such as the sun blinds and leather seats.

That said, hybrid is the way to go with a large SUV, delivering fuel savings and a more peaceful driving experience.

Comfortable, easy, practical and peaceful, that's all parents really want.


Mercedes-Benz GLB-Class7.8/10

The GLB is set to mix up the Australian premium small SUV landscape by launching something a little different to most of its competitors. It's bold and interesting to look at, which is a good sign for a brand that's spent the last few years going to great pains to homogenise the styling of its main models.

Importantly, it manages to look interesting and drive well, while living up to an ambitious practicality promise.

Whether consumers warm to it or not will largely depend on its standard specs in Australia, so stay tuned closer to its second quarter 2020 launch to see exactly how competitive Benz can make its not-so-small small-SUV...

Note: CarsGuide attended this event as a guest of the manufacturer, with travel and meals provided.

Design

Toyota Kluger

The Toyota Kluger is the New Balance sneaker of cars. Yep, Toyota has nailed Mum-and-Dad fashion with the look of the Kluger, without any hint of irony.

This generation came out in 2021 and you can guarantee Toyota won’t bring out a new-gen version until about 2028, possibly 2030.

And even then that one will also look like a loaf of bread, just with a different face. Like this one, and the last one and the one before that.

That reminds me, we need bread.

The Kluger looks tough, but not elegant. It looks modern, but not avante-garde. It looks functional and tells the world, 'if it wasn’t for the kids I wouldn’t be driving this'.

Get past the Kluger Grande’s uninspiring exterior and you’ll find a surprisingly upmarket cabin that's full of air and light, well appointed with premium seats as well as a modern and stylish dashboard.

The Grande grade adds some nice trimmings I didn't mention in the features section such as the wood-look elements, ambient lighting, and the soft-touch instrument panel.

The exterior also gains chrome elements in the grille, roof rails and larger 20-inch chrome-look wheels.

There are some elements which bring the tone down in the cabin. The JBL speakers in the windscreen pillars look like big plastic novelty ears and the wood-look trim doesn’t look or feel like wood (why didn’t they use real wood?), but it’s not worth getting uppity about.


Mercedes-Benz GLB-Class8/10

The GLB is ugly... in a good way. I think so, anyway. It shuns the slick lines of the GLC, and Benz sedan family in favour of something unusual.

You'll notice straight away the chunky lines and upright front and rear fascias of the GLB, along with its light fittings that are wrong, but also right?

Then there's the shutline of the bonnet which rides across the top, creating a distinct off-set line, which is rudely interrupted by a jutting bit of chrome over the rear wheel arch.

It's almost so intentionally jarring that it feels like it's meant to conjure up visions of a mini G-Class. Benz says many of these design elements were internally dubbed 'squircles' due to their blending of angles and curves.

There's a lot to look at, and admittedly I wasn't initially a fan, but like many new design languages, you have to see it in the metal to appreciate it. I found it only became more endearing with time.

Just like the rest of the Benz compact vehicle family, the GLB has a new interior full of screens and round design elements. If you're a fan of the A-Class' interior you'll be a fan of this, too, although the GLB even ups the quality with some genuinely nice materials strewn about the place.

Special attention was paid to things like the little tubular metal fittings in the dash and doors, meant to represent grab handles and the LED lighting on higher spec cars reflected inside the air vents is always one of those wow factor items.

The dual 10.25-inch screen set-up is controversial. Some will love it, some will be begging for a set of analog dials.

Once you've adjusted to it though, it's relatively easy to use – with a couple of caveats we'll explore in the practicality section.

Practicality

Toyota Kluger

The Kluger is vastly more practical than many of its rivals despite them also being large and seven seaters. 

That’s because the Kluger’s use of space inside is excellent for storage, luggage and people. There’s thoughtful practicality everywhere. 

Take the Kluger’s dashboard, which doesn’t eat into the cabin too much and has built-in shelves running the width from front passenger to driver. 

And the centre console box with its roller door opening that reveals a wireless phone charger and below that deck is a huge hidden space.

There are cupholders in all three rows and generously sized door pockets.

Legroom in the second row is excellent and I can sit behind my driving position even though I'm 189cm tall.   

I could sit in the third row, but my head touched the roof and my knees were getting friendly with the back of the seat in front. As with most third rows in SUVs they’re best suited for kids.

Along with the wireless phone charger there are seven USB ports (five up front and two in the second row).

Three-zone climate control means the second row can set their temperature (this comes on the GXL grade, too), and the Grande adds sun blinds and privacy glass to the rear windows.

The rear doors also open tall and wide making entry and exit easy.

The tailgate opens high so there's less chance of bumping your head and it’s the gesture type which means you use a kick motion to open if your hands are full.

Boot space is excellent. The cargo capacity with the third row folded flat is 552 litres and with the third row up its 421 litres.  


Mercedes-Benz GLB-Class9/10

The GLB's thematic purpose in the Benz family is to be the practical option to the upcoming GLA's 'sportiness' and larger GLC's luxury. Although it's not that much smaller than the GLC, the GLB is packaged in a radically different way.

For one, it can be had as a seven-seater, and at this size there's not much that can compete in the luxury space. Again, that makes its closest rival the Land Rover Discovery Sport which is dimensionally similar and also offered with seven seats.

The next closest seven-seat competitors come in the form of the VW Tiguan Allspace and perhaps Skoda Kodiaq.

Audi and BMW don't quite have anything like it (despite fielding a Q2 and Q3 or X1 and X2 respectively... ), and that could well be the GLB's master stroke. It almost fills its own niche. Mercedes is heavy on the idea that this will be the perfect SUV in its line-up for growing families.

Like those VW group rivals, the GLB is a bit of a practicality wizard, too, able to make use of a huge 500-litre boot with the rear seats stowed, or 570 litres as a five-seater.

The second row is on rails, so you can either max legroom or max boot space respectively. I was genuinely surprised with how spacious the third row is.

The packaging is brilliant, I can fit in there, not only with my head completely upright (just touching the roof), but also with actual knee room! The second row seats are also designed as such that your feet can tuck under them, so you don't feel squashed.

Even with another adult in the rear row it's wide enough to not cause problems.

Keep in mind though, with all three rows deployed you'll almost be sacrificing 100 per cent of that massive boot. I couldn't even fit a basic duffel bag in the shelf of space left over.

The second row offers simply heaps of legroom for passengers, even with adults in the third row, and it's surprisingly wide and deep. I found the panoramic sunroof, fitted to some launch cars, ate into the headroom, although it was still more than enough.

Up front is upright, but comfortable in all grades, with the GLA 35 having the most comfortable seats, by far. There are a few trenches strewn about the place, decent cupholders and a centre console box which hosts USB ports.

Trim quality was a notch above the A- and B-Class across the dash, mainly thanks the the choice of materials in the GLB's design.

I do have a few minor issues with visibility though. The A-pillar is upright and, at times, takes up too much of your line-of-sight, especially when approaching corners.

In my seating position, the top of the steering wheel obscures bits of the digital dash, and vision out the back was okay but not stellar thanks to the GLB's almost flat rear window.

Benz' digital dash suite is capable of almost everything that Audi's benchmark 'Virtual Cockpit' does, although using it is a bit awkward, with many sub menus and odd touchpads for flicking through them on the steering wheel.

Price and features

Toyota Kluger

If you’re reading this you’ve decided to find out more or possibly just want to know why I called out the price of the Kluger Grande Hybrid in the introduction.

Here’s why. The Kluger Grande Hybrid lists for $80,230. That’s before on-road costs like rego, stamp duty, compulsory third party insurance and dealer delivery charges.

That’s a lot of money and it’s because this Grande grade sits at the top of the range. 

The entry-level Kluger GX Hybrid lists for $58,290. That’s $22K less than the Grande. You could buy an entire car for $22,000 - a Hyundai Venue, a Kia Stonic or a Suzuki Swift.

So, why does the Grande cost so much? I don’t know. The features don’t seem to justify the higher price.

All Klugers come standard with alloy wheels, LED headlights, proximity unlocking and push-button start, three-zone climate control, rear privacy glass plus wireless Apple CarPlay and Android Auto. And all have seven seats. 

The GXL adds built-in sat nav and a big 12.3-inch media display, heated and power-adjustable front seats, and an auto tailgate. 

The Grande then adds leather seats (heated and ventilated up front), a wireless phone charger, head-up display, panoramic glass roof, kick-function tailgate, sunshades for the rear windows and an 11-speaker JBL sound system.

Really, the GXL Hybrid is the one to get and it lists for $67,810.  


Mercedes-Benz GLB-Class7/10

We don't know how much the GLB will cost when it comes to Australia, but Mercedes says to expect it to fall in a sensible void between its GLA (currently $44,700 - $94,382) and the GLC ($66,100 - $168,100).

Its traditional competitors will mainly be in the form of the BMW X1, and Audi Q3, although size and spec wise it's much closer to the Land Rover Discovery Sport (from $60,500) which can also be had with seven seats.

While standard inclusions on the Euro cars as tested here were decent, we expect they will increase for base Australian cars, along with a price hike.

Prices will largely depend on the choice of engine grade and out of the six options available globally, Australians will only be offered three petrol powertrains (Mercedes has decided against bringing the three diesel options to our market, citing a relative lack of demand).

Of course, option packs will transform each car, and there are many of them, but there are some revealing downfalls in the internationally specified cars. LED headlights, lane keep assist, and blind spot monitoring are part of an option pack in Europe. We hope these items, or at very least blind spot monitoring, is added to the standard features list for Australia.

Under the bonnet

Toyota Kluger

If you're concerned a hybrid system will have trouble pulling a large SUV around, let me tell you, the Kluger is powerful and has no problems doing the work. This hybrid SUV could well have more grunt than any car you've ever driven.

Okay, so the Kluger Grande we tested was a petrol-electric hybrid variant which combines a 2.5-litre four-cylinder petrol engine with three electric motors powered by a battery.

The engine’s output is 142kW and 242Nm while the motors make a combined 184kW. The front two electric motors make 134Nm and 270Nm of torque while the rear motor produces 121Nm.

The continuously variable transmission keeps the motion smooth and sends the drive to all four wheels, so yes, the hybrid is all-wheel drive.


Mercedes-Benz GLB-Class8/10

The GLB has an almost confusingly extensive list of engine options. In Europe it's offered with three petrols and three diesels in either front- or all-wheel drive.

We'll only address the petrols as they are the only units destined for our market. The entry-level car is the GLB 200 which has Mercedes' familiar 1.3-litre four-cylinder turbo engine (120kW/250Nm) shared across the A- and B-Class, as well as various Renault models. In this case it's mated to a seven-speed dual-clutch automatic.

Next up is the GLB 250. The 250 is a 2.0-litre engine with significantly higher outputs (165kW/350Nm). It is offered only with Benz' '4Matic' all-wheel drive. It is offered with an eight-speed dual-clutch auto only.

Then there's the star of the petrol-powered show, the GLB 35 AMG. Powered again by a 2.0-litre engine, the AMG-tuned GLB ups the ante to 225kW/400Nm. It is offered with an AMG tuned eight-speed auto, and adds the 'Sport +' drive mode.

Efficiency

Toyota Kluger

There are plenty of large SUVs with big V6 and V8 petrol engines out there with heaps of power but they use three times the amount of fuel the Kluger Grande Hybrid does. 

I know this first hand. I’ve just tested a V6 powered seven seater SUV which used 20L/100km month in, month out.

I drove the Kluger Grande Hybrid on exactly the same roads every day, doing the same things like school drop offs, the supermarket run, swimming lessons and the work commute and it used 6.6L/100km. I measured this at the fuel pump.

So, 20L/100km for another V6 seven-seater SUV or 6.6L/100km for the Kluger Grande Hybrid? Which would you prefer?

Toyota’s official consumption figure for the Kluger Hybrid is 5.6L/100km (based on a combination of open and urban roads) but mine was mainly suburban and city driving when more fuel is used.

The Kluger Hybrid has a 65-litre fuel tank which means a range of approximately 1160km is technically possible.

The Kluger Grande Hybrid doesn't need plugging in to charge. The battery recharges on the go through regenerative braking.

So, unless you’re a driving enthusiast who loves high-performance or classic cars I’m not sure why you wouldn't choose the hybrid option when it comes to a large SUV. Or a small one.


Mercedes-Benz GLB-Class8/10

Fuel consumption figures are as varied as the engine choices, the base GLB 200 will consume 6.2L/100km on the combined cycle, while the GLB 250 adds more than a litre to that number at 7.4L/100km, and despite its performance focus, the GLB 35 will supposedly do 7.6L/100km on the combined cycle.

Real-world figures will have to wait until we get our hands on Aussie-spec GLBs to do a fair week-long test. Stay tuned for that.

It is yet to be confirmed, but we'd be surprised if the GLB required anything less than 95RON mid-grade unleaded petrol.

Driving

Toyota Kluger

Smooth, easy, comfortable. Let’s be honest, the Kluger is the SUV version of the Toyota Camry and like that sedan it’s not trying to be a performance vehicle.

Besides, as a dad of small children, smooth, easy and comfortable is all I want these days. I’m still hurting all over after giving piggybacks down a hill all after yesterday. I think I’ve punctured a lung or something. So yeah, smooth, easy, comfortable please and dull sounds good to me right now.

The hybrid powertrain with the continuously variable transmission means motion is smooth with no jerky gear changes and at lower speeds the Kluger glides in silence under the power of just the motors.

If you've never driven an EV before a hybrid like this is the perfect place to start. There's no plugging in to charge yet at low speeds it operates just like an electric car, moving silently and smoothly through the world.

It's serene and makes traffic far less taxing with no gear changes or idling engine.

The steering is light and accurate, while the visibility is good making the Kluger easy to pilot and park.

The suspension is set up for a composed ride and this is helped more by the big, comfy seats.

The Kluger Grande Hybrid isn’t fast in a straight line, but it isn’t sluggish either. The combination of the torque from the electric motors and petrol engine make it feel just as quick off the mark as some V6-powered SUVs I’ve driven lately.  


Mercedes-Benz GLB-Class8/10

Driving the GLB was surprising. It's comfortable! It doesn't seem to matter which grade you pick, either. In fact, the GLB 35 rides the best, with its ridiculous wheels overcompensated for by impressive active dampers.

Families will love the plush seats and ultra-compliant ride. Some Benz magic must have gone into the suspension calibration, but we think the ride is also helped along by the long wheelbase.

The position of the wheels also helps prevent the GLB from feeling too nose happy. You don't feel at risk of understeer at all, and this is probably due to the fact that the front wheels are actually quite far ahead of the A-pillar.

In terms of handling, the GLB is great. The steering is light, but direct in Comfort mode. Sport mode is more of a mixed bag, with the wheel feeling a bit too artificially heavy. In 'Individual' mode you can set it up to have the suspension and transmission set to Sport, with the Comfort steering.

Obviously the GLB 35 is a hoot in terms of power available. It's fun, if a little silly. I was surprised how sedate the exhaust is, even in Sport +, a show-pony the GLB 35 is not.

That goes for all grades, too. The cabin is generally well refined.

The 250 is the right car for most drivers, with plenty of power on tap, and a reasonably smart eight-speed dual-clutch. This transmission's major drawback was how annoying it was in Sport mode, sticking in gear and revving the engine out unnecessarily.

Surprisingly, we also had the chance to sample the base model 200. This car rode just as well as its higher-spec counterparts, and it was just as quiet, too, but the 1.3-engine took a long time to get to its sweet spot.

The extra weight of the GLB over the A-Class and B-Class was evident, and the seven-speed auto seems a little less intelligent and slick-shifting than the eight-speed on the other two grades.

There was a long waiting time for peak torque, meaning foot to the floor for several seconds before anything really happened.

That having been said, the 200 is still an attractive option to cut the cost of a GLB for someone who will mainly use it for city or urban driving.

Which leads to one of the GLBs drawbacks – it doesn't feel like a 'small' SUV behind the wheel. You feel every last bit of its dimensions when negotiating a three-point turn with its almost 12-metre turning radius or trying to navigate tight city streets.

Overall though, the GLB offered a surprisingly comfortable, quiet and even entertaining drive experience for an SUV.

Safety

Toyota Kluger

The Kluger was given the maximum five-star ANCAP rating when it was tested in 2021 and all grades through the range come with the same high level of safety tech.

So, like all the other grades the Grande has AEB with pedestrian and cyclist detection, there’s blind-spot warning, rear cross-traffic alert, adaptive cruise control, plus front and rear parking sensors.

The rear view camera’s view is wide and the resolution is excellent - vital for reversing out of driveways.

Child seats can be fitted only in the second row with three top tether anchor points and two ISOFIX mounts.

You should also know that airbags don't fully cover the third row occupants in the Kluger.


Mercedes-Benz GLB-Class7/10

Thanks to those kooky Germans and their love for high-speed freeways, every GLB will ship with high-speed auto emergency braking with standard pedestrian and cyclist detection.

It also gets lane departure warning (delivered by vibration through the steering) and a limited version of lane keep assist that works on solid lines and helps swerve away from oncoming vehicles.

Additionally via an option pack on the Euro cars we tested is 'Pre-Safe Plus' which adds blind spot monitoring, improved lane keep assist with lane change assist, and a system which uses a rear radar to detect incoming collisions and lessens the risk of whiplash.

We don't know what will be on Australian-specified cars yet, so stay tuned for an update.

The GLB has a total of six airbags, and in case you're wondering, the GLB's side curtain airbags are capable of protecting even the third row.

ISOFIX and top-tether chid seat mounting points are available on both the outboard seats in the second row, and in the third row in seven-seat variants – for a total of four child seat ready positions.

We'll have to wait and see what ANCAP rating the GLB scores (with standard safety equipment for this market to be confirmed), although it already wears a maximum five star Euro NCAP rating.

Ownership

Toyota Kluger

The Kluger Grande Hybrid is covered by Toyota’s five-year, unlimited-kilometre warranty. The hybrid battery is covered by an eight-year/160,000km warranty.

Servicing is needed annually or every 15,000km and is capped at $265 per service for the first five years.


Mercedes-Benz GLB-Class7/10

Like Audi and BMW, Mercedes persists with a three-year/unlimited km warranty. If you believe BMW, they say consumers in this price bracket don't expect longer warranties, but it would be nice, no?

The first German to do it will win a distinct advantage, but for now the GLB's warranty promise is par for the course.

Service pricing has not been plotted out for the GLB in our market yet but expect to be able to package in several years at a fixed price on finance, as you can on other Benz vehicles.